Website Reviews for Watford

well organised with world class consideration for professional care in all areas of the care journey for us

My elderly immobile Mum had a fairly awful experience with a care agency before we came to Helping Hands. She was reliant on hoisting and competent moving & handling skills but was always nervous. The HH carers were very sensitive to this, and also took great care to learn my Mum's care routine. They were cheerful ladies, chatty with Mum and it wasn't just a job for them. They genuinely did care and went to great lengths to make Mum comfortable and ensure her needs were met, concerning themselves with the finer details. Our dear Mum passed recently and HH carers were there to the end being so lovely. Tia, Natalia, Stefana, Priya, Steffi, Bethany, Gemma and Karthi in the office, and anyone else I've omitted who supported us... Ladies you are very special carers, we could not have coped without you and have special memories of your time with us. It is YOU that the Helping Hands group build their reputation upon, so I hope they give you adequate change of tunics to wear, more pay and invest in you a bit more. We're so grateful for all you did for us. THANK YOU SO MUCH and I'm sorry it took me so long to do this. God bless you.

This was our first experience of needing and asking for care in the home, after my father's illnesses worsened. We found the discussion and setting up process well organised and particularly liked Chantelle, who was so personable and cheerful when she visited our parents' home to find out their needs and help get their care plans arranged. The carers have also been extremely good, punctual, friendly and capable. We are very grateful for this support. I would definitely recommend Helping Hands to anyone else needing care.

I am very impressed with the care Helping Hands are giving my 97 year old Mother for 2 mornings a week. They are very professional and are obviously well trained. She looks forward to their visit and they have matched the carer to my mother's personality perfectly. I would fully recommend them and give a 5 star rating.

Have been more than happy with the service..very reliable and efficient. Has given me peace of mind. They understand.my needs caring for my.mum.