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Home care in West Southwark

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Excellent | 5,100+ reviews

Your nearest branch: Dulwich

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Lines open at 8:00 AM today

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Lines open at 8:30 AM today

Existing customer

020 3937 8884

Your nearest branch: Dulwich

Speak to our team today

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer

020 3937 8884

Visiting care and home care in West Southwark

At Helping Hands, we’re proud to be fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales. We’ve been a fixture in the capital since we began providing care at home 37 years ago, and our amazing carers in the Southwark area will ensure you live as well as possible at home.

All our care plans are tailored entirely to you so that the support you receive can change as your requirements do. We provide you with a dedicated service that is as flexible as it is competent, with compassion always at the forefront of our delivery.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in West Southwark

Our carers provide a wide range of support across West Southwark, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in West Southwark

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in West Southwark

While we do not have a physical branch in West Southwark, care in the area is coordinated by our Dulwich branch, working with carers who support people across the local community.

Clara Gbadebo

Branch Care Manager

As Branch Care Manager at Helping Hands, I ensure safe, high-quality, person-centred care while promoting equality and supporting my team to perform confidently. I joined...

More about Clara Gbadebo

Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting West Southwark

Care services supporting families in West Southwark are delivered by our Dulwich branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

High quality home care in West Southwark

Our aim is to ensure that you can continue to live your life safely and independently with no compromise to your day-to-day routine. So, whether you need a carer to pop-in less often to help you manage your day, or more intensive support for complex or clinical conditions, we’re here to help. Our carers can support with every aspect of your daily routine, such as housekeeping, personal care, and medication.

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24/7 Live in care support you

We know it can be difficult when you or a loved one needs more intensive support. Do they remain in their beloved home, surrounded by familiar things and memories, or do they have to move into residential care? With live-in care they get the best of both worlds! Care and support around the clock on both a practical and emotional level, delivered by a compassionate carer who will always be there.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Why Helping Hands is better than a care agency in West Southwark

We employ all of our carers directly, so you don’t need to worry about any additional paperwork or fees. We ensure that each of our carers receive full background checks, such as Disclosure and Barring Service (DBS) screenings, as well as regular refresher training courses to ensure that their skills and practice are always at the best that they can be. You just don’t get this dedication to staff development with care agencies.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Qualified carers providing a variety of care services in West Southwark

If you’re struggling with your daily routine and finding it difficult to carry out the tasks you need to, we can help. Our carers will support you, regardless of the condition you’re living with. We support people living with dementia, cancer, and other serious conditions, as well as those living with lower-level support needs. We build on our carers’ skills and offer qualifications, so they always have the latest experience.

Supporting communities across West Southwark

Our carers provide home care in West Southwark and nearby areas including these locations.

Brixton
Camberwell
Peckham
Herne Hill
Sydenham

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FAQs

Home care in West Southwark is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in West Southwark depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in West Southwark.

Home care in West Southwark can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in West Southwark, our team can help you understand the support available and answer any questions you may have. Call our care team today.

020 3131 7828

Branch information

Address

Helping Hands Dulwich, 525 Norwood Road, West Southwark, SE27 9DL

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in West Southwark