Lines open at 8:00 AM today
What does our emergency care support include?
When the unexpected happens, it can feel daunting and unsettling. In those moments, having the right support in place makes all the difference. That’s why we provide responsive emergency care across Wokingham that offers prompt assistance when our customers need it most. We also offer live-in care for full-time, around-the-clock support, visiting care for scheduled visits and respite care for when you need a quick fix.
Fully regulated by the Care Quality Commission (CQC), our services meet rigorous national standards for safety and quality. Above all, we are committed to delivering care that feels supportive and dependable, whenever it’s needed.
Contact us for support
If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.
Contact usMeet the Wokingham care team
Stuart Mitchell
Branch Care Manager
My responsibilities encompass a wide spectrum of tasks, including assessing clients' needs, creating tailored care plans, and coordinating a team of caregivers. They liaise with...
More about Stuart Mitchell
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam Wilkins
Qualified carers providing emergency care in Wokingham
Our dedicated local team supports customers and their families across Wokingham, providing a rapid response when urgent care is required. Each carer is thoughtfully selected and highly trained, not only for their professional expertise, but for their compassion, understanding, and ability to bring comfort in difficult moments. In urgent situations, we strive to be at your door within 24 hours, so customers can feel confident that reliable, caring support is never far away.

What is emergency care for?
Emergency care offers fast, short-term support when usual arrangements are suddenly disrupted, or care needs change without warning. This may follow an unexpected hospital stay, if a regular carer is no longer available, or when there has been a sudden change in health. Our service is designed to step in quickly and provide reassurance during uncertain times, ensuring customers continue to receive the care they need without delay. Where required, this can also include specialist nursing care, such as medication administration, PEG feeding, and stoma or catheter care, among other services.

When to consider emergency care
Recognising when extra support is needed isn’t always straightforward. Many customers and their families do their best to manage on their own, even when they’re feeling tired, anxious, or stretched too thin. If things begin to feel overwhelming, safety becomes a concern, or a sudden change leaves you unsure what to do next, it may be time to reach out. Our emergency care service is here to provide reassurance and practical support when it matters most. We can step in if personal care is becoming difficult to manage, medication routines are being disrupted, or reduced mobility is increasing the risk of falls.

How much does emergency care cost in Wokingham?
We believe in being open and transparent about our pricing, so you can easily find more details on our costs and funding page. If you’d prefer to talk things through, our friendly Customer Service Advisers are always here to help guide you through your options. As every customer’s situation is different, our pricing is tailored to reflect the level and frequency of care required, ensuring you receive the right support in a way that suits your needs.
If you need more information on our emergency care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat.
Contact usBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |