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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM on Wednesday

Existing customer
029 2002 6340

Lines open at 8:30 AM on Wednesday

Existing customer
029 2002 6340

Trusted personal care services in Cardiff

We know that Cardiff is full of life, history, and a strong sense of community. So, we understand how important it is to you to want to stay close to the people, places and routines that you love. Whether you need a little extra help during the day with visiting care or would benefit from more regular live-in support, our friendly team is here to make everyday life easier. We’ll provide care that’s tailored around you, helping you stay independent at home for as long as possible.

Our care services are fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales, giving you and your family peace of mind that you’re receiving the best of care.

Contact us today to arrange care in Cardiff

If you want to hear more about our expert personal care in Cardiff, feel free to contact us by calling our friendly Customer Care Advisers to discuss your options.

Contact us

Supporting people living in Cardiff
Bethan Shankland
Bethan Shankland

Branch Care Manager

Bethan is the Branch Care Manager at Cardiff.

Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

More about Claire Garside
Sophie Parker
Sophie Parker

Head of Operations

I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

More about Sophie Parker
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

More about Adam Wilkins
Looking to become a carer in Cardiff?
Apply here
An elderly woman smiles whilst holding a mug, sitting on a sofa with a book on her lap. She faces a person in a purple uniform, suggesting a friendly conversation in a cosy home setting.
What is personal care?

Personal care is there to help with the everyday things that can sometimes become more difficult. Whether you need a hand getting washed and dressed, support with your morning routine or help with using the toilet, our carers are here to make things easier while helping you maintain your dignity and independence.

The difference between personal care and companionship care in Cardiff

Companionship care could mean enjoying a cup of tea together, going for a walk, heading out into the community or simply having a friendly face around for a chat. Many people benefit from a combination of both types of support.


Types of personal care support available in Cardiff

Our Cardiff care team can help with tasks such as bathing, washing, dressing and toileting, providing as much or as little assistance as you need. The aim is always to help you feel comfortable, confident and in control of your day.

A woman in a wheelchair wearing a sunhat smiles and talks with a carer in a purple shirt. They are outdoors in a garden, surrounded by greenery and flowers.
Who is personal care in Cardiff suitable for?

Personal care can make a real difference if everyday activities have become harder because of getting older, illness, disability, an injury or limited mobility. Having the right support at home can give you a helping hand when you need it, while allowing you to remain in the place you know and love.

Conditions and needs we support through personal care in Cardiff

We can help to support people with a variety of health conditions and personal care requirements. This may include people living with dementia, Parkinson’s, physical disabilities or ongoing health conditions.


Personal care at home vs. a residential care setting

Having personal care at home means you don’t have to leave behind the surroundings, routines and familiar comforts that are important to you. Instead, support is brought to you in Cardiff and arranged around your lifestyle.

A smiling nurse in a purple uniform sits on an armchair, holding hands with another person, offering support and comfort in a cosy, warmly lit room.
How our personal care in Cardiff works

Your care should fit naturally into your life, not the other way around. We’ll start by getting to know you, from your daily routine and preferences to the areas where you’d like a little extra help.

Maintaining dignity and independence through personal care in Cardiff

We believe receiving personal care shouldn’t mean giving up your independence. Our carers assist in a way that gives you choice and control, encouraging you to do what you can for yourself while stepping in whenever you need support.


Our expert personal care team in Cardiff

Our carers are trained, experienced and chosen for their specific abilities and personality. We know that welcoming someone into your home is a personal experience, so we focus on building genuine, trusting relationships.

A young man in a lavender uniform and an older woman in a brown jacket stand by a wooden fence outdoors, smiling and reading a bird guidebook together. A grassy field and trees are in the background.
Personal care funding and costs

The cost of personal care will vary depending on the type of help you need and how often you’d like support. You may also be eligible for funding or financial assistance depending on your circumstances.

Why choose Helping Hands for personal care in Cardiff

We’re here to help you stay independent, feel confident at home and enjoy peace of mind knowing that caring support is there when you need it. Your family can also have reassurance that you’re being looked after by people who genuinely care.

Getting started with personal care in Cardiff

If you want to hear more about our expert personal care in Cardiff, feel free to contact us by calling our friendly Customer Care Advisers to discuss your options.

Contact us
Branch information
Address

Helping Hands Cardiff, 5A Beulah Road, Cardiff, CF14 6LT

Show in maps Cardiff Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed