From coffee to care

Nosheen Malik’s journey into a career in care shows us that it’s never too late to follow your dreams and turn your hobby into a full-time career.

Nosheen has various skills and qualifications; she graduated university with a degree in Computing and Business, is a trained Fire Marshall and can even speak five different languages! Caring for people was just a hobby for Nosheen; she didn’t know it would become her career, but we at Helping Hands are happy it did.

Nosheen used to run a very well-known coffee shop on the high street in Bishops Stortford, and her favourite customers were what she refers to as the ‘goldies’. After a busy ten years of running the coffee shop, she became an events manager at her local theatre, again specialising in events for the elderly. Nosheen told us that nothing gave her more pleasure than when she would walk around offering these wonderful people tea and biscuits whilst they enjoyed dementia-friendly cinema screenings.

When lockdown hit, Nosheen began volunteering to look after the elderly before she eventually decided to join a care company and commit herself to the role full time. Nosheen has cared for the wonderful people in Bishops Stortford for almost two years now, working for another care provider. However, we are now lucky to have Nosheen in the Helping Hands family as the new Branch Care Manager for Bishops Stortford.

Nosheen says: “I am ready for the challenge ahead to deliver beautiful, tailored, person-centred care to all of the fantastic people in the community.”

Nosheen told us that she is absolutely loving working at Helping Hands; she relates to the story and journey of how Helping Hands originated; she also started her very first business from her dining table. Nosheen appreciates Helping Hands for its people-centred approach, and she is people-centred through and through. She is thrilled to have found a company where she can be herself and make a whole-hearted contribution to her community and impact dozens of lives. Nosheen said she’s now living her dream!