Live-in care means having a specialist carer live with you in your home.
Personalised, one to one support from a live-in caregiver means you can be sure you always have someone on hand to help. You can maintain your independence and remain in the comfort of your own home.
A live-in carer can support you with:
Personal care
Assistance with personal routines such as bathing, using the toilet, and dressing
Managing a condition
Support with taking medication and physiotherapy to clinical support to manage a complex condition
Companionship
Emotional support, helping you avoid feelings of loneliness and isolation
Housekeeping
Laundry, bed changing, meal preparation and light housework
What are the benefits of live in care?
24/7 live-in care helps you to remain in the home and community you love while receiving dedicated care and support.
Independent living
An alternative to a residential home, live-in 24-hour care allows you to continue with your preferred activities and routines in a way that best suits you
Personal connections
You have the benefit of being able to build a relationship with just a small number of key carers who provide companionship, as well as care
Family time
Having a professional live-in carer to support you with your day-to-day needs means you can spend precious time with family members on activities that give you enjoyment
Peace of mind
If relatives live some distance away, family members have peace of mind that a live-in carer is helping you maintain your current health and routines
What do live in carers do?
A live-in carer helps with day-to-day activities so you can continue to live at home.
This might include providing personal care, helping prepare meals or administering medication. Many carers also help people get out to the shops, become travelling companions on day trips or support with maintaining much-loved hobbies. Our carers also provide emotional support, especially to those who would otherwise be living alone.
You can find out more on our what do live-in carers do? page.
Costs of live in care
Our 24/7 live-in care costs vary because they are based on your specific needs. You can call us and chat to our friendly and knowledgeable staff who will be happy to give you a quote. We’ll arrange for one of our local care managers to visit you at home for a free assessment. They will ensure a care plan is put in place that’s tailored to your exact needs and confirm the cost of your care.
We have no hidden fees or long notice periods. You’ll only pay for what’s been agreed in your care plan.
How to arrange live in care
Speak to our team
Our friendly, knowledgeable team can answer your questions and talk you through your options. We are available 7 days a week.
Book a free care assessment
Your local Helping Hands care manager will visit you to understand your needs and preferences and discuss how we can help. We can visit you at home, in hospital or even a care home to carry out the care assessment.
Confirm your care package
We create a tailored care plan for you to review. Once you’ve agreed the plan, we can organise care in as little as 24 hours.
Support for managing a complex condition
Our live-in carers can support you in managing a range of complex conditions. This includes helping customers who need assistance with PEG feeding or stoma care, who use oxygen at home or have needs related to living with spinal injuries.
Our team of specialist nurses train, support, and oversee the delivery of care with our live-in carers. We are one of the few care providers who are TDDI registered with the Care Quality Commission, which means we meet the highest standards of practice and training to provide support to people with complex, progressive or terminal conditions.
Find out more about complex care and the conditions we can support.
Find out more about the conditions we support
Finding the right live in carer for you
The idea of welcoming a new person into your home can seem a little daunting at first, but we’ll walk you through each step of the way and make sure you’re matched with someone you feel comfortable with.
All our carers are trained to the trusted Helping Hands standard, supported by their local branch and a team of specialist nurses.
Hear how we support Penny to live independently
Our live-in care team has supported Penny to live independently at home since 2017.
She has cerebral palsy, so we help her with showering, dressing, and moving around her home.
Knowing she enjoys meeting new people, one of Penny’s carers recently found her a local wheelchair dancing class. Penny has now added this to her list of hobbies alongside swimming and yoga and made new friends through the class who she keeps in touch with online.
Penny has also had a job at Tesco for 15 years. Her carers stay with her while she works, to provide extra support when needed. Get to know more about how we support Penny in this interview with her and Kathy, a member of her care team.
Dedicated carers, high quality home care
Our fantastic carers consistently go above and beyond for customers, providing companionship and emotional support as well as the practical support and care you need and expect.
All our live-in carers are employed directly by us, meaning we can make sure you’re being cared for by positive, empathic people who meet our high standards and have the right level of knowledge and training.
Our carers work closely with our local branch teams and specialist nurses to ensure you receive the best possible service and high quality care.
My mother-in-law has Alzheimer's, and anyone who has been through this will know how difficult it is for the person suffering and those around them. Helping Hands have enabled us to still have days out and live a normal life. We can't thank the staff enough.
Jodie, Helping Hands Customer
A fully regulated home care provider
Here at Helping Hands, our service is regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW)
This means we need to consistently meet high standards and are monitored by our regulators.

