Radcliffe played a key role in the textile industry throughout the 19th century, facilitating numerous cotton mills and workhouses. Several mill buildings are still standing today and are used for both residential and commercial purposes.
At Helping Hands, we don’t claim to be textile experts, but exceptional home care is definitely woven into our fabric. Our history might not date back to the 19th century, but we do have over 30 years’ experience of providing our customers with life-changing care.
Quality care at home
From short term support to longer term visits and live-in care, our Radcliffe team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
My name is Jacquie, the Bolton branch care manager, I am responsible for the day to day running of the branch. My role involves that our carers deliver a consistent and seamless high-quality care to our customers. It is my responsibility to ensure that our customers are always receiving the level of support that they need in order to remain comfortable and independent at home.
I come with over a decade of care experience. I am a CMI Chartered manager also holding a BA Hons in Healthcare Leadership. Accredited with the prestigious NHS Mary Seacole Leadership academy. I hold several training and teaching qualifications.
Following a highly successful career in staff development and training, I wanted to look at a fresh challenge closer to home. Following some research, I believed that the Bolton branch would be a good fit and that I could easily transfer my skills and experience into this role.
Our Reviews
Fully regulated by the CQC
Our Radcliffe branch is fully regulated and accredited by the CQC
We can provide you with flexible, dedicated visiting care plans to suit the specific needs of you or your loved ones. Our person-centred support places emphasis on supporting your preferences and safeguarding your wellbeing whilst allowing you to maintain as much independence and autonomy as possible.
With plans starting from 30 minutes a week, our carers can provide you with support with anything you need, from attending appointments and helping with medication to providing household support.
Radcliffe live-in care
Our live-in care service is a great alternative to residential care if you need full-time support, day or night. Having a live-in carer can be a cost-effective alternative to a care home, and gives you around-the-clock companionship and reassurance. Our carers will be able to provide you with support in every aspect of your daily life, including meal preparation, housework, personal care, laundry and more.
Whether your care needs are straightforward or more complex, we want to ensure you maintain your independence, wellbeing and confidence.
Radcliffe domiciliary care services
With over 30 years’ experience in providing domiciliary care services to customers across England and Wales, you can imagine we are expert in it by now. We offer flexible, comprehensive support packages for both visiting and live-in care.
Our support packages are always designed for your specific care needs and requirements and are complemented by your personal support plan, which helps us to do things the way you like them to be done.
Better than a care agency in Radcliffe
We’re not a home care agency, and we never will be, because we think it’s important that we’re able to directly employ our carers in order to provide customers with the best care possible in their own homes. Being a private care provider allows us to offer bespoke care packages with no hidden costs, and cater to the specific priorities of each individual customer.
Our ethos is to be a person-centred care provider, which means we want both our customers and our private carers to feel highly valued.
Experienced dementia care
We’ve been caring for people living with dementia for over 30 years, so when you choose us as your dementia care provider you can do so in the knowledge that we’ll support you or your loved one with expertise, compassion and the right level of support.
We understand that the dementia journey is different for each individual, so our specialist dementia carers place emphasis on creating an environment in which you can keep close to loved ones and experience familiar surroundings whilst receiving the assistance you need every step of the way as the condition develops.
Respite care relief
You can’t always predict a time when you may need care. It might be that your regular carer suddenly becomes unavailable, or perhaps you’ve experienced an unforeseen change in circumstances. Our respite care service is available for temporary, emergency support, normally within 24 hours’ notice, so that you won’t have to disrupt your routines or worry about being left without assistance. Our dedicated, highly trained carers will ensure your needs are understood and met.
Elderly care tailored to you
Whether you’re living with a medical condition or are simply having difficulty completing household tasks, elderly care from Helping Hands is a simple way to lighten your daily routine and give you more time to spend doing the things you enjoy. From meal preparation and medication to mobility assistance and personal care, our excellent carers can support you in your home as little or as much as you need.
Fully trained carers in Radcliffe
We’re incredibly proud of how dedicated, compassionate and professional our carers are. With over 30 years of experience, Helping Hands are committed to providing only the best levels of care. We have a very specific recruitment policy to ensure all our carers share our commitment to person-centred care. Upon joining Helping Hands, all our carers receive our award-winning training which covers manual handling, health & safety, safeguarding and equality & diversity. To ensure we maintain our exceedingly high standards, we’re fully regulated by the Care Quality Commission.
