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Lines open at 9:00 AM on Sunday

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07443 839 897

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
07443 839 897

Home care in Wigan - guaranteed to better any care agency

Helping Hands are able to provide person-centred support for your temporary or permanent health care needs – whether that’s regular visits for those in their older years or round-the-clock assistance from a live-in carer. The home care in Wigan team will get to know you and exactly what you need help with, creating a support plan for you that’s as individual and unique as you are.

Covering the two towns of Wigan and Leigh, the Wigan borough has plenty to offer for those days when you feel like you might want to venture out with your carer for perhaps a stroll down the Liverpool-Leeds canal or a visit to the latest exhibition at The Fire Within. After all, care isn't just about the practicalities in your home; it's also about fulfilling mind, body and spirit.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Wigan

Our carers provide a wide range of support across Wigan, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Wigan
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Wigan
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    What families say about our care
    CQC Logo
    Fully regulated care supporting Wigan

    Our Wigan branch is fully regulated and accredited by the CQC.

    Find out more
    Supporting communities across Wigan

    Our carers provide home care in Wigan and nearby areas including these locations.

    Local updates
    An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
    How much does home care cost in Wigan?

    How Do I Arrange My Home Care? At Helping Hands, our home care in Wigan...

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    FAQs

    Home care in Wigan is an ideal solution for anyone who wishes to maintain independence while receiving additional support in their own home. This might be because daily tasks are becoming more challenging, due to age, mobility changes, a long-term health condition, or recovery from illness or hospital treatment. Some people choose home care simply to enjoy peace of mind knowing there is a professional available if needed, while others require more structured support, including live-in care.

    The cost of home care in Wigan depends on the type and level of care required. Factors include the number of hours of care, the complexity of tasks, and whether care is visiting or live-in. During a free care assessment, your Wigan Care Manager will provide a clear, personalised cost breakdown and answer any questions you may have. At Helping Hands, we pride ourselves on transparency when it comes to cost of care. There are no hidden fees, no surprise add-ons, and no unnecessary extras. Your care plan is designed to ensure that you receive exactly the support you need without paying for services you do not require. The Wigan care team will also review costs periodically if your care needs change, ensuring that your support continues to match your circumstances and remains cost-effective.

    Yes. We know that care needs can and do change over time, so flexibility is central to how we operate. Our wonderful Wigan care team will adjust your support plan whenever required. For example, if you need additional assistance after a hospital discharge, we can increase the number of visits you receive temporarily until you’re back on your feet. Conversely, if you regain independence in certain tasks, visits can be scaled back without any disruption.

    We aim to provide care as quickly as possible, often within 48 hours depending on availability. The Wigan team understand that care needs can arise suddenly, whether due to health changes, recovery needs, or family circumstances, and they will always be upfront about start dates and expected timelines. You will know exactly when your first visit can take place and who will be providing your care.

    The process starts with a friendly conversation with the Wigan team to understand your needs and preferences. A free care assessment will then be arranged in your home with a local Care Manager. During this assessment, the Care Manager will discuss your routines, goals, and the type of support you want. Once the plan is agreed, the care team will introduce you to your assigned carers and confirm a start date. They will ensure that both you and your family are fully comfortable with the arrangements before any care begins.

    Yes. All Helping Hands carers in Wigan are fully insured, bonded, and employed directly. Each carer undergoes rigorous background checks, initial and ongoing training, and regular supervision. This ensures you receive professional, safe, and reliable support from someone you can trust in your home.

    If your regular carer is unavailable for any reason, the Wigan care team will provide a trained replacement who is fully briefed on your care plan. All carers receive consistent training and support, meaning any replacement will be familiar with your needs, preferences, and routines. This ensures continuity of care so that you experience minimal disruption.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01942 447729
    Branch information
    Address

    Helping Hands Wigan, Thrive, Atlas House, Caxton Close, Wigan, WN3 6XU

    Show in maps Wigan Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed