Bury

Live-in and visiting care in Bury

Known for its traditional outdoor market and its famous black pudding stalls, Bury is now home to one of the UK’s leading home care providers: Helping Hands.

Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding areas, the Bury Helping Hands team are here to support you with bespoke home care packages built entirely around you and your needs.

Meet Leanne, our Branch Manager

A Registered Manager with the Care Quality Commission (CQC), Leanne first became inspired to work in care following a personal experience of her own. Now she supports other families in Bury in a similar situation.

“I have lived in Manchester all my life and have been at the branch since the very start of its journey,” Leanne explains. “I am very passionate about every one of our customers and I always ensure that I build that important relationship with them.

“Before Helping Hands, I worked for another care company, where I started off as a care assistant. Over a five-year period, I progressed to a senior carer role then on to a management role before joining Helping Hands.”

Meet our team

Hannah Gambrell

Clinical Nurse Specialist

Leanne Taylor

Meet Leanne, Manchester Branch Manager

Louise Bradley

Meet Louise, Head of Home Care for the East

Home care visits to suit you

Whether you need a 30-minute drop-in to help you with your medication or more regular visits throughout the day, Leanne and her team are on hand to ensure that you receive the support that you need with minimal disruption to your usual routines.

Our aim is to ensure that you continue to live a safe and independent life, just with a little help along the way. It might be that you want someone to help you around the Bury market, or perhaps you need support in keeping your home clean and tidy. Whatever it is you need, we can help.

We understand that, regardless of the condition, everybody has their own individual care needs that can change at any time. The great thing about Helping Hands is that, with our flexible care, we can adapt around you whenever you need us to.

It’s been two weeks since your carers began looking after my mum. Wow, what a difference there is. Even my father’s carers have commented on mum’s improvement. I can’t thank you enough.

Jim from Manchester

Live-in care to retain your independence

We understand that moving into a residential care home is not always the most desired option, but sometimes there is a necessity for more intense support for you or a loved one. With live-in care from Helping Hands, you don’t have to worry about leaving your beloved home. Whether you’re living with your partner, on your own or with your beloved pet, Leanne and her team will provide personalised and unintrusive care to keep you safe and independent at home.

We understand how important it is for you to remain in control of your own care. With no restrictions on visiting hours, meal-times or menus, you’re able to continue to live life on your terms – regardless of your condition. What’s more, not only will we provide a compassionate, empathetic carer to support you when you need it, but we’ll work with you to find the right carer that is suited to your personality, hobbies and interests. So, whether you enjoy birdwatching at Burrs Country Park or taking a day-trip into Manchester for Afternoon Tea at Selfridges, you won’t just receive a carer; you’ll gain a friend.

Also, with the support of our expert clinical team, we are able to provide our industry-leading care for more complex conditions such as stroke after-care, catheter & stoma care, PEG feeding and neurological & spinal injuries. So whether you’re living with a progressive condition and are looking for more intensive support, or you need round-the-clock support after a hospital admission, the Bury team are here to help.

Domiciliary care for you in Bury

Traditionally known as care at home, domiciliary care enables you to determine the frequency and intensity of the care you receive.

Whether you need 30 minutes a day to help you get washed and dressed, or more regular visits to support you around the house or getting out and about in the local community, Leanne and her team are here to provide you with the support you need, when you need it.

After caring for my one of my own relatives, I knew that helping people was what I wanted to do. Our local team is like my second family

Rhianne, a carer in Manchester

Specialised dementia care tailored to your needs

With 30 years’ experience behind us, we are proud to be recognised as an industry-leader for specialist dementia care. All of our carers complete dementia training, enabling them to support those living with any of the many variants of dementia, including Alzheimer’s, vascular and frontotemporal dementia.

We understand the importance of familiarity for someone living with dementia, which is why we provide the compassionate support that you need to remain comfortable in your own home. With patience and understanding, we’ll make sure that you or your loved one are supported with their everyday care needs such as maintaining health & wellbeing, social activities and personal care. Living with dementia can be an upsetting time for all involved, which is why our expert team of carers will work closely with you to give you support and guidance on how you can continue to communicate and enjoy your time together.

Elderly care for you or your loved ones

Aging is inevitable, and even though our bodies and our minds may not be as quick and nimble as they once were, it doesn’t necessarily mean that we lose our desire to remain independent.

Whether you’re finding a little more difficulty in everyday tasks such as washing-up, laundry or popping to the shops, or you’re living with a progressive condition that requires more intensive support through the day and night, Leanne and her team will work with you to provide a tailored care package that is designed with your independence, comfort and safety at its centre.

Respite care for your short-term needs

We understand that care needs can arise and change at any given time. Whether you are due to be discharged from hospital and would like some help in getting back on your feet, you’ve acquired an unexpected illness or injury or your usual carer needs to tend to an emergency; we can swiftly put a bespoke package of car in place to give you the support you need – sometimes with as little as 24 hours’ notice.

Whether you’re looking for support for a weekend or a month, our Bury team are here to provide personalised respite packages for any of the following instances:

• Hospital discharge – You’re due to be discharged from hospital and don’t feel confident about going home with less support
• Emergencies – Your regular carer needs to tend to a family emergency
• Short breaks – Giving your carer some time to rest and recuperate with no compromise to your care
• One-off occasions – When you want to join your family to enjoy a special event, such as a wedding or birthday celebration

Fully-trained, dedicated carers in Bury

Built on a foundation of family values, we understand more than anyone how important it is for you to receive the right level of care. Each of our carers complete award-winning training covering areas such as manual handling, health & safety, safeguarding and equality & diversity, and they all possess qualities that cannot always be taught: kindness, empathy and sensitivity.

As well as in-house training, our carers are all employed directly by Helping Hands, so you don’t need to worry about any paperwork or background checks, such as Disclosure Barring Service (DBS) screenings, as we’ll ensure that everything is in place ready for your care package to start.

We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Other areas across Bury that we cover:

Find out more about live-in care or visiting care in Bury

If you’d like to find out more about the support options that our Bury team can provide for you, please get in touch with us on 0161 516 7916. We’re available to take your call seven days a week.

If you’d like to meet face-to-face, please feel free to pop in and see us at our branch on Bury New Road or we can meet you for a coffee to discuss your needs in more detail; whether it is at a local café or your living room.