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CQC & CIW Regulated
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Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


This branch covers where you need care:

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01616 387 532 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in and visiting care in Bury

Known for its traditional outdoor market and its famous black pudding stalls, Bury is now home to one of the UK’s leading home care providers: Helping Hands.

Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding areas, the Bury Helping Hands team are here to support you with bespoke home care packages built entirely around you and your needs.

Meet the team

Heather Lloyd

Meet Heather Lloyd, our Branch Care Manager, Bury

My responsibilities and values are to ensure that we deliver person-centred care for all individuals, to ensure that everyone involved in our service feels valued, I have over 14 years of experience and have a wide range of experience within different sectors of Healthcare. My heart has always been within the care sector. I began working for Helping Hands after losing my father in 2020. I wanted to be a part of a company that stands out, has positive impacts on people's lives and enables people to live comfortably in their own homes. A company that is person-centred and truly value the customers. Helping Hands has a great structure and support network. The passion shines through from each and every staff member within the company and this shows in the high-quality care we provide to our customers. I am very passionate about my job and like to go the extra mile. When I am not working I love to spend time with my family, making memories with my husband and children.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Nathan Duran

Nathan Duran

Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care to suit you

Whether you need a 30-minute drop-in to help you with your medication or more regular visits throughout the day, the team are on hand to ensure that you receive the support that you need with minimal disruption to your usual routines.

Our aim is to ensure that you continue to live a safe and independent life, just with a little help along the way. It might be that you want someone to help you around the Bury market, or perhaps you need support in keeping your home clean and tidy. Whatever it is you need, we can help.

We understand that, regardless of the condition, everybody has their own individual care needs that can change at any time. The great thing about Helping Hands is that, with our flexible care, we can adapt around you whenever you need us to.

Live-in care to retain your independence

We understand that moving into a residential care home is not always the most desired option, but sometimes there is a necessity for more intense support for you or a loved one. With live-in care from Helping Hands, you don’t have to worry about leaving your beloved home. Whether you’re living with your partner, on your own or with your beloved pet, the team will provide personalised and unintrusive care to keep you safe and independent at home.

We understand how important it is for you to remain in control of your own care. With no restrictions on visiting hours, meal-times or menus, you’re able to continue to live life on your terms – regardless of your condition. What’s more, not only will we provide a compassionate, empathetic carer to support you when you need it, but we’ll work with you to find the right carer that is suited to your personality, hobbies and interests. So, whether you enjoy birdwatching at Burrs Country Park or taking a day-trip into Manchester for Afternoon Tea at Selfridges, you won’t just receive a carer; you’ll gain a friend.

Also, with the support of our expert clinical team, we are able to provide our industry-leading care for more complex conditions such as stroke after-care, catheter & stoma care, PEG feeding and neurological & spinal injuries. So whether you’re living with a progressive condition and are looking for more intensive support, or you need round-the-clock support after a hospital admission, the Bury team are here to help.

Discover more on what is live-in care here.

Care Agency Bury

At Helping Hands, we have been providing care since 1989 as a private home care company. We have never been a care agency which means we directly recruit our carers. Plus, there are no hidden costs or referral fees. We believe in transparency – so there won’t be any surprises when your bill arrives at the end of the month. We are also fully regulated and managed by the Care Quality Commission and Care Inspectorate Wales, meaning that our services are regularly inspected to ensure we provide the highest standard of care possible.

Domiciliary care for you in Bury

Traditionally known as care at home, domiciliary care enables you to determine the frequency and intensity of the care you receive.

Whether you need 30 minutes a day to help you get washed and dressed, or more regular visits to support you around the house or getting out and about in the local community, the team are here to provide you with the support you need, when you need it.

Specialised dementia care tailored to your needs

With 30 years’ experience behind us, we are proud to be recognised as an industry-leader for specialist dementia care. All of our carers complete dementia training, enabling them to support those living with any of the many variants of dementia, including Alzheimer’s, vascular and frontotemporal dementia.

We understand the importance of familiarity for someone living with dementia, which is why we provide the compassionate support that you need to remain comfortable in your own home. With patience and understanding, we’ll make sure that you or your loved one are supported with their everyday care needs such as maintaining health & wellbeing, social activities and personal care. Living with dementia can be an upsetting time for all involved, which is why our expert team of carers will work closely with you to give you support and guidance on how you can continue to communicate and enjoy your time together.

Elderly care for you or your loved ones

Aging is inevitable, and even though our bodies and our minds may not be as quick and nimble as they once were, it doesn’t necessarily mean that we lose our desire to remain independent.

Whether you’re finding a little more difficulty in everyday tasks such as washing-up, laundry or popping to the shops, or you’re living with a progressive condition that requires more intensive support through the day and night, the team will work with you to provide a tailored care package that is designed with your independence, comfort and safety at its centre.

Respite care for your short-term needs

We understand that care needs can arise and change at any given time. Whether you are due to be discharged from hospital and would like some help in getting back on your feet, you’ve acquired an unexpected illness or injury or your usual carer needs to tend to an emergency; we can swiftly put a bespoke package of car in place to give you the support you need – sometimes with as little as 24 hours’ notice.

Whether you’re looking for support for a weekend or a month, our Bury team are here to provide personalised respite care packages from whenever you need, for as long as you need.

Fully-trained, dedicated carers in Bury

Built on a foundation of family values, we understand more than anyone how important it is for you to receive the right level of care. Each of our carers complete award-winning training covering areas such as manual handling, health & safety, safeguarding and equality & diversity, and they all possess qualities that cannot always be taught: kindness, empathy and sensitivity.

As well as in-house training, our carers are all employed directly by Helping Hands, so you don’t need to worry about any paperwork or background checks, such as Disclosure Barring Service (DBS) screenings, as we’ll ensure that everything is in place ready for your care package to start.

We are proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Find out more about live-in care or visiting care in Bury

If you’d like to find out more about the support options that our Bury team can provide for you, please get in touch with us. We’re available to take your call seven days a week.

If you’d like to meet face-to-face, please feel free to pop in and see us at our branch on Bury New Road or we can meet you for a coffee to discuss your needs in more detail; whether it is at a local café or your living room.

If you'd like to discuss your care in more detail, you can contact us in several ways

Call us on 01616 387 532 Talk to us on live chat Request a call back

Our credentials

Our Bury branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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