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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

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Home care in Swansea

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0179 294 0537

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0179 294 0537

Visiting care and home care in Swansea

With the UK’s first-ever Area of Outstanding Natural Beauty awarded to Gower in 1957 and some of the best coastlines that Wales has to offer, Swansea is an absolute gem that is a must-visit for all seaside lovers. Birthplace to the famous poet Dylan Thomas, this Welsh town is also home to a team of friendly and experienced care workers from Helping Hands.

From as little as 30 minutes per week, your loved one can receive an exceptional standard of care as part of a package that is tailored to them. The frequency of your visits is entirely in your control, and we also offer live-in care for those who require support around the clock. Whatever care plan you begin with, your package is flexible so that the care you receive can change as your needs do.

Quality care at home

From short term support to longer term visits and live-in care, our Swansea team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Swansea care team
Claire Garside
Claire Garside

Area Care Manager

Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CIW Logo
Fully regulated by the CIW

Our Swansea branch is fully regulated and accredited by the CIW

Find out more
Home care Swansea - quality care to suit you

Home care is a valuable alternative to relocating to a care home, as it means you get to stay in the home you love with the people, pets and possessions that mean everything to you. With visits from just 30 minutes, regardless of the severity of your condition we can support you, whether it’s with medication, mobility, meal preparation, personal care, housework, laundry, or accompanying you to activities and appointments out in your community, or going to visit friends and family.

The difference between Helping Hands and a care agency in Swansea

At Helping Hands, we’re a private care provider rather than a care agency, which means that you won’t get any annoying hidden costs or unwanted extras from us. We’re completely upfront about our care fees, and because you’ll have control over your care plan, you’ll know exactly what to expect from us in terms of weekly hours, level of care and type of support. We’ll also be able to personalise your package of care so that it’s perfectly suited to your condition and circumstances, and can adapt it accordingly as your situation changes.

Private Care in Swansea

Private care incorporates a whole host of different conditions and care needs, all of which come together into a package of care that’s bespoke to you. From as little as 30-minute calls per week up to several visits throughout the day, this type of care enables you to pick and choose how you want to receive care and when. And if your care needs change, we can adapt your care plan to reflect this.

Offering anything from personal care, support to use mobility aids, help to get dressed in the morning or making your dinner, our team of care workers can pop in little or often to make sure you have everything you need that keeps you happy and safe in your own home.

Nothing beats having a cup of tea and a natter, and if you struggle to get out and about or haven’t always got someone around to put the kettle on, that’s exactly what our care workers will do. After all, care just isn’t about the practicalities; it’s about ensuring you have a healthy body and mind.

Live in care Swansea - 24/7 support

As the phrase suggests, live-in care in Swansea means that a care worker will come and live with you in your home to provide care as and when you require. Although the initial concept of welcoming someone new into your home can be quite daunting, we’ll work with you to find a care worker that is completely compatible with you.

Our live-in care workers are also supported by a team of clinical nurses, who have a wealth of experience in the health and care sector. Collaboratively, they can assist with tracheostomies, PEG and nasogastric tube feeding, stoma and catheter care and the after-effects of a stroke.

Other areas we cover
  • Clydach
  • Neath
  • Port Talbot
  • Llanelli
  • Gorseinon
Local updates
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How Elderly Care Can Support You in Swansea

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Branch information
Address

Helping Hands Swansea, 109 Woodfield Street, Morriston, Swansea, SA6 8AT

Show in maps Swansea Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed