Lines open at 8:00 AM on Monday
Trusted elderly care services in Swansea
As we grow older, everyday tasks can begin to feel more challenging, and it’s completely natural to need a little extra support. At Helping Hands, we understand the importance of maintaining your independence while also feeling safe and cared for in your own home in Swansea.
For your peace of mind, Helping Hands is fully regulated and monitored by the Care Quality Commission (CQC) and Care Inspectorate Wales. This means our services are regularly inspected to ensure we consistently deliver the highest standards of care. We can offer live-in care in Swansea for full-time support, visiting care for scheduled visits, or respite care that offers temporary help when you really need it.
Contact us for elderly support
If you want to hear more about our elderly care, then feel free to call us or even pop in to your local branch for a chat about your options.
Contact usMeet the Swansea care team
Chloe Smith
Branch Care Manager
Branch Care Manager with over 9 years’ experience across all areas of health and social care, including previous roles as a Registered Manager. I offer...
More about Chloe Smith
Claire Garside
Area Care Manager
Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...
More about Claire Garside
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
More about Adam Wilkins
Types of elderly care available in Swansea
We offer a range of elderly care options designed around your life and schedule. From visiting care for a few hours a week to help with daily tasks, to more comprehensive live-in care providing round-the-clock support, each service is tailored to your unique needs. We also provide specialist condition-led care for those living with conditions such as dementia, Parkinson’s, cancer, and much more.

Who is elderly care in Swansea suitable for?
Elderly care is suitable for those who are finding everyday tasks more challenging, such as personal care, preparing meals, or keeping on top of the home, as well as customers living with reduced mobility. It’s also a reassuring option for people who may feel isolated and would benefit from regular companionship, or for families who want peace of mind knowing their family member is receiving reliable care. Whether your needs are minimal or more complex, elderly care is designed to adapt around you.

The benefits of elderly home care in Swansea
With one-to-one support, you receive dedicated attention from a carer who takes the time to understand your needs, helping to build a trusted and meaningful relationship. Home care can also be adapted as your circumstances change, whether you need occasional visits for a helping hand or more comprehensive, round-the-clock support. Alongside practical assistance, we can provide nursing care which can help with medication administration, PEG feeding, catheter and stoma care, and much more.

How our elderly care in Swansea works
Our elderly home care in Swansea is designed to be simple and centred around you. We begin by getting to know your needs, routines, and preferences, then create a personalised care plan to suit your lifestyle. You’ll be matched with a compassionate carer who fits your personality, ensuring a comfortable and trusting relationship. We're always hearing about how our carers are making a huge difference to the lives of our customers and becoming part of the family.

Our expert Swansea elderly carers
Our expert elderly carers are dedicated to providing compassionate and high-quality support that truly makes a difference. Carefully selected for their kindness and professionalism, they take the time to understand you as a person, building trust and meaningful connections. With thorough training and ongoing development, our carers are equipped to support a wide range of needs, from everyday housekeeping to more complex care, always delivered with genuine warmth.

Elderly care costs in Swansea
The exact cost will always depend on your care requirements, how often support is needed, and the level of expertise involved. A personalised care assessment is the best way to determine the most accurate and suitable option for you. You can also view our costs and funding page for more information, too.

Why choose Helping Hands for elderly care in Swansea
Choosing Helping Hands for elderly care means receiving support from a trusted, experienced provider that truly puts your wellbeing first. With over 35 years of experience, we are committed to delivering personalised, person-centred care that is tailored around you. Our carers are carefully selected for their compassion and kindness, then fully trained and continuously supported through ongoing development.
If you would like more information on our elderly care packages, please contact our friendly customer care team today. They are available seven days a week, and you can speak to them online or over the phone. If you prefer to talk to a member of the team in person, pop into our local branch today for a chat.
Contact usBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |