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Swansea

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage
View this page in your preferred lanuage: Cymraeg | English

Visiting and live-in care to suit you in Swansea

With the UK’s first ever Area of Outstanding Natural Beauty awarded to Gower in 1957 and some of the best coastlines that Wales has to offer, Swansea is an absolute gem that is a must-visit for all seaside lovers. Birthplace to the famous poet Dylan Thomas, this Welsh town is also home to a team of friendly and experienced carers from Helping Hands.

Louise and her team offer tailored, empathetic care across Gorseinon, Llanelli, Llansamlet, Neath, Pontarddulais, Port Talbot, Swansea, The Mumbles and the surrounding areas.


Meet Louise, our Branch Manager

Louise Rudall, Swansea Branch Manager

Louise Rudall, our Swansea manager, has been working for Helping Hands since 2016, and it is her job to arrange and manage all packages of visiting care in Swansea and the surrounding areas.

She provides care and support from the very earliest stages of care, completing assessments and coming out to meet with families in her area. She is then on hand to assist with any changes to your usual care routine to ensure your needs are always being met, as well as supporting every carer that works for our Swansea Branch.

Having extensive experience in providing domiciliary and complex care herself, Louise says: “I feel very privileged to be able to work with our lovely customers and carers. Being able to offer support and enabling people to remain comfortable and independent in their own homes is something we take incredible pride in.”



One-to-one visiting care across Swansea

Visiting care incorporates a whole host of different conditions and care needs, all of which come together into a package of care that’s bespoke to you. From as little as 30-minute calls per week up to several visits throughout the day, this type of care enables you to pick and choose how you want to receive care and when. And if your care needs change, we can adapt your care plan to reflect this.

Offering anything from personal care, support to use mobility aids, help to get dressed in the morning or making your dinner, Louise’s team of carers can pop in little or often to make sure you have everything you need that keeps you happy and safe in your own home.

Nothing beats having a cup of tea and a natter, and if you struggle to get out and about or haven’t always got someone around to put the kettle on, that’s exactly what our carers will do. After all, care just isn’t about the practicalities; it’s about ensuring you have a healthy body and mind.

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I have only great praise for Helping Hands, they have been outstanding in the support they have given me which has enabled me to gain back my independence after a long spell in hospital.

Marilyn from Swansea

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Round-the-clock support with live-in care

As the phrase suggests, live-in care means that a carer will come and live with you in your home to provide care as and when you require. Although the initial concept of welcoming someone new into your home can be quite daunting, we’ll work with you to find a carer that is completely compatible with you. So, if you enjoy marvelling at the glorious plants and flowers at the Botanical Gardens or are an avid Swans fan, we’ll do our best to find a live-in carer that shares similar interests with you.

Regardless of whether you’re living as an elderly couple, as a young person that craves independence, or alone – live-in care can really make a huge difference to your life, as it enables you to make your own choices and decisions about your care.

Our live-in carers are also supported by a team of clinical nurses, who have a wealth of experience in the health and care sector. Collaboratively, they can assist with tracheostomies, PEG and nasogastric tube feeding, stoma and catheter care and the after-effects of a stroke. So, if you have a more complex health condition that you need constant assistance with but don’t want to move into sheltered accommodation, we’ll be able to put a comprehensive package of care in place that allows you to stay in your beloved home.


Domiciliary care that gives you control over your care

Being assisted by a carer should be enabling you to live the life you want to lead, rather than taking over and doing everything for you. And that’s exactly what domiciliary care is – putting you at the forefront of your care so that you can make informed decisions about the type of care you receive.

Whether you need a little support with getting dressed in the morning and preparing your breakfast, or if you just need a hand getting to and from the shops or taking a stroll on your favourite part of the beach, the Swansea team cover both practical and emotional wellbeing to keep you feeling the best that you can.


Empathetic dementia care from our experienced team

For both the individual and their family, a dementia diagnosis can be quite an unsettling time and can take lots of adjustment. A Helping Hands carer that specialises in dementia care could make a huge difference to you or your loved one and provide reassurance when you need it most.

Whether you’re living with frontotemporal dementia, Pick’s disease or Alzheimer’s, the Swansea team will get to know you, your care needs and personal preferences to ensure that things are done just the way you like it.


Elderly care to retain your independence

Just because you’ve reached your more senior years, it doesn’t mean that you can’t decide what’s best for you or chose to live in your own home. Our friendly carers from Swansea will enable you to do what you want, when you want, and so much more.

Our elderly care team are able to provide visiting or live-in care to suit your needs that doesn’t end at personal care. If you enjoy choosing your meals every day and love recreating your favourite childhood dishes, your carer can help you to do just that. Or if you enjoy sitting out in your garden but struggle to reach your hanging baskets, your carer can water them for you so that you can still grow colourful flowers that you can be proud of.


Respite care for short-term breaks

There’s nothing like the feeling of the sun on your face or the feeling of excitement before you go on holiday. And with respite care from our Swansea team, you can enjoy those feelings again safe in the knowledge that all of your care needs will be looked after. So, whether you fancy a visit to the spectacular Snowdonia National Park or a trip on one of the many scenic steam railway routes across Wales, we’ll be there with you the enjoy the sights whilst making sure you are fully looked after.

Respite care is also a great option if you need a quick care solution after a hospital discharge or if your regular caregiver has to take a break. Often on the same day as your enquiry, we can swiftly put a package of care in place that fits around you and is in keeping with any existing routines that you have.


Professional and friendly carers in Swansea

For over 30 years, we have been selecting nothing but kind, conscientious and empathetic carers to deliver care across England and Wales. Chosen by our in-house Recruitment Teams, our carers are also subjected to stringent background checks – such as Disclosure Barring Service (DBS) screenings – taking any hassle and stress out of extra paperwork for you and ensuring we only have the very best carers.

Trained either at our bespoke centre in Warwickshire or within the Swansea branch itself, all of our carers undergo award-winning training as certified by Skills for Care, which covers first aid, dementia, moving & handling and safeguarding, amongst others.

To ensure our service is safe, responsive and effective, we are regularly inspected by the Care Inspectorate Wales (CIW), who make sure that are standards are continually high. We are also recognised by Dementia Action Alliance (DAA) and the Spinal Injury Association (SIA), who work with organisations to ensure they are carrying out the latest practices for their respective conditions.

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It is an absolute pleasure to do a job that I genuinely love. Seeing the difference that we make to customers’ lives is so rewarding.

Denise, a carer in Swansea

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Areas across Swansea that we cover:

BaglanBishopstonFforestfach
GorseinonGowerGowerton
LlanelliLlansamletLoughor
MumblesNeathPenclawdd
Port TalbotReynoldstonSketty
SkewenSwanseaUplands
Request a callback Email us

Find out more about care in Swansea

If you want to discuss your care options in more detail, you can call our friendly team. We are open seven days a week.

You can also pop into our branch on Woodfield Street and Louise and the team will be happy to talk through what we can help you with. If you struggle to get out and about, we can come to you!

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Email:

enquiries@helpinghands.co.uk


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