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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Bespoke care packages tailored to you

Our team of dedicated carers in Swansea, Llanelli, Neath, Port Talbot, Mumbles, Gower and the surrounding areas can support you at home with a package of care that suits you.

Swansea visiting carers can provide support with housekeeping, companionship and personal care right through to nurse led clinical and palliative care too.

Meet Louise, our Branch Manager

Louise Rudall, Swansea Branch Manager

Louise Rudall our Swansea manager has been working for Helping Hands since 2016, and it is her job to arrange and manage all packages of visiting care in Swansea and the surrounding areas.

She provides care and support from the very earliest stages of care, completing assessments and coming out to meet with families in her area. She is then on hand to assist with any changes to your usual care routine to ensure your needs are always being met, as well as supporting every carer that works for our Swansea Branch.

Having extensive experience in providing domiciliary and complex care herself, Louise says, “I feel very privileged to be able to work with our lovely customers and carers. Being able to offer support and enabling people to remain comfortable and independent in their own homes is something we take incredible pride in.”

Visiting home care in Swansea

The local care team in the Swansea branch is able to provide you with a visiting care plan that is entirely tailored to you and your needs.

From as little as 30 minutes each week through to entire day sits your care plan will be able to accommodate your exact requirements.

Your carer will be able to support you with everything from companionship and light housework, through to complex nursing to keep you independent at home and living life the way you want to.

Here are some of the things our visiting care can help you with:

  • Personal care – Maintaining your dignity whilst providing the exact support you need, from bed baths to toileting and everything in between.
  • Mobility support – Enabling you to safely mobilise around your own home, or whilst out and about in the community, at appointments or support groups.
  • Medication – Providing prompts to make sure you take the right medication at the right time. We can give your medication directly to you too.
  • Household duties – Preparing meals and light housework all contribute to maintaining your home, and your life to the exact standard that you would like.
  • Complex care – Your local team can provide support with catheters, manual bowel evacuations, respiratory equipment and PEG feeding.
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I have only great praise for Helping Hands, they have been outstanding in the support they have given me which has enabled me to gain back my independence after a long spell in hospital.

Marilyn from Swansea

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How visiting care is helping Audrey

Respite care from your local branch

Your circumstances, or those of a loved one can change without warning, so for that reason your support plan will match your needs.

The Swansea branch can provide respite care for as little as one day and up to four weeks if your care needs are not ongoing.

If you are looking to take a break which could leave a loved one without care, or if you are anticipating a hospital discharge and only need a few weeks of support whilst you recover-your care plan will be tailored to suit your exact needs.

24-hour live in support for total reassurance

Live in care can provide a great alternative to residential care if your needs are continual. Your companion or personal assistant can provide the exact support that you require to keep you at home.

Every live-in carer that works for Helping Hands, regardless of their previous experience completes extensive training at our Centre of Excellence, covering everything you need to provide an entirely individual package of care.

Our Swansea live in carers will be carefully matched to your needs, as well as your personality and hobbies ensuring they are the perfect match to you.

We provide a fully managed service, meaning that your local live in care manager will be there to answer all of your queries in the initial stages and will then manage your care package on an ongoing basis. If any changes are needed to your care plan these will be carried out swiftly ensuring your care package remains tailored to you throughout.

Specialist dementia support in Swansea

An essential element of dementia care is providing stability and continuity for your friend or relative. The Swansea branch will be able to provide you with continuity of carer to ensure minimal disruption to your relative’s daily routine.

Every single one of our carers has been through specific dementia training, meaning they are able to provide you with the exact level of support that is required and can fully manage any difficulties that could arise.

Providing personalised support at home can save any unnecessary disruption and keep your loved one living as safely, and independently as possible in the comfort of their own home.

Clinical care to suit your specific needs

If you have a more complex condition such as motor neurone disease, or you have an acquired brain injury your care needs will be bespoke to you, and your condition.

Our team of clinical nurse specialists work alongside our Swansea carers and will assist in the set-up of the most complex care packages, ensuring your precise needs are being met. Our clinical team has extensive experience providing support for people with higher level needs.

We can tailor a package to suit needs such as PEG feeding, bowel management, and tracheostomy care.

Whether you are looking for temporary care, or ongoing support with your condition we can provide fully trained carers to provide support with anything that you might need.

Social care funding and direct payments

Depending on your needs you may be entitled to financial support from your local social services. All funding allocated is means tested, so it’s best that you contact your local authority to see what is available to you.

Depending on your finances you may be required to contribute to-or completely pay for the total cost of your care.

If you are granted social care funding you can request to receive this funding directly in to your own bank account, leaving you free to manage your finances. This is called ‘direct payments’.

The Swansea branch accepts direct payments, get in touch with us today if you would like to find out more.

Request a callback Email us

Expert support from your Swansea carers

Every carer that works for the Swansea branch has been directly recruited and trained in house, meaning they can provide you with the highest quality support.

Further training and support is provided for every carer at regular intervals, further enhancing their knowledge and preparing them to handle your care needs, no matter how complex they may seem.

Regulated by the Care Inspectorate Wales (CIW), we do everything we can to ensure that you are safe, comfortable and can get the most out of your care package.

Our on-call team is available 24 hours, 7 days a week should you ever have a concern and wish to get in touch with us.

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It is an absolute pleasure to do a job that I genuinely love. Seeing the difference that we make to customers’ lives is so rewarding.

Denise, a carer in Swansea

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Areas across Swansea that we cover:

Port TalbotMumblesGower

Visit our branch, open Mon-Fri

You can visit our Swansea care team on Woodfield Street on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Louise and her team, please get in touch with us on 01792626146. We’re here to take your call seven days a week:

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


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