Live-in care and visiting home care in Abergavenny
Just a stone’s throw away from the Brecon Beacons, Abergavenny is a popular base for exploring and touring. Promoted as a gateway to Wales, the lovely Welsh market town is home to not only spectacular mountain scenery, but the UK’s number one home care provider – Helping Hands.
At Helping Hands, we’re proud to provide exceptional support to the Abergavenny community, offering a flexible, friendly and professional home care service to everyone. Whether you need help preparing supper or a hand with the washing, Kym and her team are available at any time.
Covering areas such as Llanfoist, Mardy, Llanwenarth, Govilon and the surrounding areas, you can rest assured we’re here to help.
Meet Kym, our Branch Manager
“Hello! I’m Kym, Branch Manager for Abergavenny and it’s my role to ensure the smooth running of the branch. I’m responsible for introducing, publicising and promoting the Helping Hands brand, and turning it into a home name. I am also responsible for building the hours and growth of the business, as well as looking after our fantastic customers and carers.
I'm passionate about ensuring best practice, great local care within our communities and ensuring that we look after our carers and our customers' welfare."
Home visits in Abergavenny to suit you
Here at Helping Hands, we’ve been providing seamless support to the local community for 30 years, allowing each of our customers to remain in the comfort of their home. We fully understand the importance of your independence, so whether you need a quick drop-in once a week to help you get dressed and ready for the day, or several overnight stays involving personal care, our Abergavenny team will be there whenever you need them.
Covering all aspects of care, from housekeeping, mobility support and companionship to more complex conditions such as Alzheimer’s, our carers have gained extensive knowledge and experience during our award-winning training programme, giving you and your family constant peace of mind.
Circumstances can change and emergencies do happen, that’s why we’re proud to provide fast and reliable last-minute care plans. An unexpected accident should never be detrimental to your care, so you can always rely on Kym and her team of carers to give you the support you need, when you need it.
Whether you need help getting out of bed, ironing your laundry or even walking your beloved dog, our Abergavenny team can cover any of the following needs:
- Personal care – Support with dressing, showering, washing and continence
- Medication – Support to administer prescribed medicines
- Routine calls – Wake up and evening calls to get you in and out of bed safely
- Mobility support – Help getting out and about or assistance when getting used to a walking frame
- Companionship – Popping in for a cup of tea and a chat
- Household duties – Cleaning, washing up, laundry and help with opening & answering post
- Health and nutrition – Preparing food and making nutritious meals
The carers were amazing, so happy, and always on time. They were really friendly and did all we asked of them. They treated my mother-in-law with respect and dignity.
Kay, a Helping Hands customer
Live-in care to support you in Abergavenny
Living in the comfort of your own home is important, especially if you’re not feeling 100%, that’s why our Abergavenny carers are on hand to help you in the place you feel most comfortable.
Familiarity is key, especially for those experiencing memory loss or confusion. With live-in care, there are no visiting times, no set meal times or menu, allowing you to continue living the life you love.
Whether you’re living as a couple, on your own or with your beloved pet, Kym and her team will provide a bespoke care plan, tailored to your individual requirements. Not only that, they’ll also hand-select a carer that is most suited to your personality, interests and hobbies. So, if you’re looking for a partner to trek the Usk valley with, or a friendly face to watch the latest film at Baker Street Cinema, Kym will help you find the perfect match.
What I enjoy most about care is seeing my customers and building relationships with them. I believe it is an achievement to gain their trust and I am so proud of what I do.
Molly, a visiting carer
Domiciliary care in Abergavenny
Also known as home care, domiciliary care gives you full control over the duration and intensity of your care plan.
You might just need a 30-minute drop-in once a week to help you water the plants, or several overnight stays whilst your family members are away with work. Nonetheless, our Abergavenny team will provide a care plan, built by you.Request a callback Email us
Specialised dementia care support in Abergavenny
Living with dementia can be distressing for both you and your family, that’s why as one of the UK’s leading dementia specialists, we’re here to support everyone throughout the process.
Communication is key, and we know this can be extremely difficult for family members and friends. This is why our dementia trained carers will provide you all with the guidance you need, allowing you to enjoy your time together as a family.
Elderly care to keep you feeling young
Daily tasks can become more of a challenge as we grow old, as can our memory. Perhaps you need a helping hand with the laundry, or support popping into the town centre to get your weekly groceries. Nonetheless, Kym and her team of expert carers can provide you with the help you need.
From an hour a week to several overnight stays, we’ll help you build a personalised care plan which suits you and your loved ones.
Respite care for your short-term needs
Your usual caregiver may be going on holiday, or they may have a family emergency of their own. Regardless of the circumstance, our Abergavenny teams are here to provide you with the support you need, for however long you need it.
We’re proud to provide a seamless transition between carers ensuring disruption is kept to a minimum, giving you and your family peace of mind at all times. So, if you need a break or require last-minute care, our Abergavenny team can provide care for any instance, such as:
- Hospital discharge – if you need short-term care after time in hospital to rebuild your independence
- Emergencies – when your regular carer needs to tend to an emergency
- Short breaks – giving your carer some time to rest and recuperate without any detriment to your ongoing care
- One-off occasions – when you want to join your family to enjoy a special event, such as a wedding or birthday celebration
Fully-trained carers in Abergavenny
Endorsed as a Centre of Excellence by Skills for Care, our award-winning training programme covers all aspects of care. From manual handling and safeguarding to medication support and dementia care, our carers are up to date with the relevant knowledge and practices.
Our stringent recruitment process ensures all carers have thorough background checks, so you have comfort knowing you’re in good hands. Did you know we’re also fully licensed by the Care Quality Commission (CQC)?
Find out more about home care in Abergavenny
If you’d like to discuss your or your loved ones needs further, Kym and our Abergavenny team will be more than happy to chat through the process with you. Our phone lines are open seven days a week and you can contact us on 01633 739 103.
Alternatively, if you’d like to meet in person, our door is always open. If transport or mobility is an issue, we can come to you.