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Home care in Alcester

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Why choose home care at Helping Hands Alcester?

Right in the epicentre of where Helping Hands began, home care in Alcester really is care from our home to yours. Choosing care from our CQC-regulated team in Alcester doesn’t just mean that you’ll be receiving care from a provider that abides by industry standards, but you’ll also receive care from some of our longest standing carers who have been with us since our inception in 1989.

There’s something special about our hometown as it’s where our story began at Mary’s kitchen table. She knew that there was a need for care in peoples’ homes across Warwickshire and the rest of the country, and that’s exactly what we’ve continued to do for over 30 years – helping thousands of people retain their independence at home.

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What’s included with home care at Helping Hands?

Home care from Helping Hands can be as little or as often as you require, depending on your health care needs, circumstances and wishes. We can provide 30-minute visits three times a week to help with errands and shopping, including light house work and preparing your lunch. We can also increase the length of time we see you if you need extra assistance with personal care or getting in and out of bed.

For more complex needs for specific health conditions, live-in care provides 24-hour support to you whilst you remain in the comfort of your own home. Overseen by one of our experienced clinical nurses, your care is tailored to you and your requirements, ensuring you get one-to-one support from one of our dedicated live-in carers.


Do you need home care services in Alcester?

Care needs arise for a number of different reasons; it may be something that you’re preparing for when your elderly parents are unable to care for themselves any longer or it may be after a change in circumstances and you need urgent support. Whatever your situation, our empathetic team in Alcester will arrange care that is tailored to you and centred around your preferences, so you all have the peace in mind that you or your loved ones are comfortable and safe in their own home.

Short term home care support

With visiting care, support can start with short visits over the space of several days to help with doing the laundry, washing the dishes and helping you tend to your garden. Once you get to know your carers and feel more comfortable with them, you may want to extend your care for longer visits or even overnight care if you become particularly anxious at night and perhaps need assistance with medication or getting back into bed safely.

Intermittent long-term care

For support in between breaks that your regular caregiver takes, respite care is the ideal way to have care on a short-term basis. It may be that you’re looking after an elderly relative but need to take a couple of weeks holiday to recharge your batteries or you might need to arrange care every so often to allow you to take a few days off to keep in touch with friends and family. We’ll ensure that we meet with both of you beforehand so that we can seamlessly provide the same level of care that you deliver to your loved one, without altering their routine or timetable.

Immediate start carers

Emergencies can crop up at any time, usually when we least expect it or when we’re not prepared. If you’ve just been discharged from hospital after an illness, operation or injury and you need immediate care when you get home, we can often arrange care for you on the very same day that you come home, so you can rest and recuperate surrounded by your home comforts.


Expert home carers in Alcester

Chloe and the team at our Alcester branch really do care about every single one of their customers and continuously go the extra mile to make sure they’re safe, comfortable and living the life they want to lead at home.

To ensure we only have the very best carers joining our teams, all of our new recruits are required to go through a thorough selection and assessment process, whereby they have an enhanced Disclosure Barring Service (DBS) screening and character references provided before they begin working with us.

Once selected, they will then undergo theoretical and practical training to equip them for the skills out in the field including manual handling, first aid, equality and diversity, safeguarding, medication and personal care.


How to arrange home care in Alcester

If you’d like to discuss yours or your loved one’s care needs in more detail, you can call are customer care specialist team, who are also based in Alcester. They can advise you on the most appropriate care for you and what we can offer that will fit in with your situation. Once you’re happy, they will they arrange a home assessment with Chloe who will visit you and get to know you in more detail.

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