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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our home care team in Rugby are committed to providing industry-leading support to adults of all ages throughout the local community. With ongoing training and development, every private carer performs in line with the standards set by the Care Quality Commission (CQC), so you can feel confident that your loved one is in the capable hands of a companion who treats them with both compassion and professionalism.

Assisting customers in their homes who live in the local area, our experienced team of carers cover Braunston, Cawston, Daventry, Dunchurch, Newbold-on-Avon, Rugby, Welton and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

02476487915 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Rugby

Birthplace of the famous sport and brief home to the much-loved children’s author, Lewis Carroll, Rugby is the second largest town in the leafy county of Warwickshire. With a whole host of things to see and do, including museums, wildlife and a historic market that dates back to the 13th century, this small town has a lot to say for itself. And it even includes a team of dedicated and fully-trained carers from Helping Hands.

From 30 minutes per week, to around the clock live-in care, our team can provide support to the home of your loved one with a care plan that is tailored to them. No matter how little or often you require care visits to be, every package is flexible, as well as bespoke, so that it can change as your needs do.

Meet the team

Sharon Harris

Meet Sharon Harris, our Branch Care Manager, Coventry

Denny Bruce

Denny Bruce

Area Care Manager, Central

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Monica Ahir

Monica Ahir

Regional Care Director, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in your home

Nothing beats the surroundings of your own home; it’s where you feel safe and comfortable, which is why we believe that the best care is delivered to those that live at home. Not only can you keep the same routines and preferences that you’ve always had, but you don’t have the upheaval of leaving the place you know and love. With visiting care from the Rugby team, you can rely on them to provide you with all of the support you need so that you can retain your independence.

Whether you need extra help getting up and dressed in the morning and another call in the evening to get you safely into bed, or you need support with making meals and tidying up, our friendly carers can pop in from as little as 30 minutes once a week, all the way up to hourly calls throughout the day. We’ll create a care plan that’s completely bespoke to your needs and requirements, which can be amended if your care needs change.

With experience in many conditions such as dementia, Parkinson’s, cerebral palsy, Down’s syndrome and many more, we’ll ensure that the carers who visit you are able to support you in the best way possible and also fully understand and have a good knowledge of any health condition you may have. That way, you and your loved ones can rest assured that all of your needs are taken care of.

Round-the-clock support with live-in care

If you require more intensive support at home or you’re worried that visiting care may not fulfil all of the care needs for your loved one, live-in care could be the ideal option. Just like the term suggests, live-in care is when a carer lives with you in your home, providing round-the-clock reassurance that there is always someone there to assist you should you ever need them.

Our live-in carers are also supported by a team of nurses with a wealth of experience in nursing and care. Together, they are able to support with more complex conditions that require specific care, such as tracheostomies, stomas, catheters and PEG feeding tubes.

The great thing about having a live-in carer is that they are dedicated to you; you receive the one-to-one care and attention that you deserve, which is not always the case in residential homes. Your live-in carer is chosen by you with the help of the local team, who will make sure they are matched to you in both personality and experience in your specific care needs. That way, you’re gaining much more than a carer; you’re gaining a friend.

Domiciliary care for peace of mind

Whether you’re in your early twenties and struggle to mobilise safely by yourself when you go to Rugby Central for a shopping trip, or if you’re in your late eighties and need support to make your tea, domiciliary care from the team can enable you to do all of those things and much more.

This care option is designed for those that require extra support at home that allows them to retain their independence and quality of life. And the type of assistance you receive is entirely up to you. So, if you’re an avid sports fan and would like someone to accompany you to the Rugby Visitor Centre, or if you just need an extra pair of hands when you collect your weekly groceries from the local shop – we’ll tailor everything to your specific needs and ensure that you get the very best support.

Dementia care in Rugby

With the rate of dementia diagnosis increasing, there is an ever-growing need for support for those living with the condition. And because the condition is so complex and encompasses other diseases such as vascular dementia, Alzheimer’s and Pick’s disease, there is also a need for dementia specialists who are able to fully support and understand those that live with any number of dementia-related conditions. And that’s exactly what we can offer you; bespoke dementia care from a team of fully-trained carers.

Not only will we get to know you and exactly how you like things done in your home, but we’ll make sure that your routine is uninterrupted and that you have a consistency of carers. That way, you can be supported with any confusion or difficulties remembering things by someone that’s familiar to you and that knows your preferences.

Elderly care to keep you feeling young

Just because you’ve gotten older and are finding it more difficult to care for yourself at home, it doesn’t mean that you have to leave your property and move into a nursing home. With elderly care from the team, you can have the extra support you need without having to leave familiar surroundings. And if you live with a lifelong partner or beloved pet, we’ll help out with their care needs too.

Whether you need someone to pop in twice a week to help with the housework and meal planning, or you need assistance when cleaning out your furry friend’s living space, we’ll make sure that you have the support you need, when you need it.

Respite care for short breaks or after hospital discharge

Respite care covers a range of different scenarios, but all of them enable you to have person-centred care delivered to you in your home at a time when you may need it most. Some people opt for respite care when their regular caregiver needs to take a break for some rest and recuperation. This may even become an integral part of your usual care routine, allowing you to both have a bit of space.

Others opt for respite care in emergencies or if they have just been discharged from hospital after an illness or injury and are unable to care for themselves at home. We’ll be there, often within 24 hours after your initial enquiry, and stay with you until you’re fully recovered.

We can even provide support if you want to attend a family function or important celebration such as a wedding, but you’re unable to travel alone or don’t want to rely upon family to care for you throughout the day. A carer from the Rugby team will accompany you to the party and assist you for its entirety, allowing you to relax and let your hair down, safe in the knowledge that you are fully supported.

Fully-trained, friendly carers in Rugby

For over 30 years, we have been industry leaders in providing person-centred home care and training carers to carry out the very best care to those that need it most. Here at Helping Hands, we live and breathe care, and really do believe that if you can find someone that is empathetic, kind and willing to go above and beyond for others, then they are right type of person to become a carer. That’s why we don’t use any external recruitment agencies and select and train all of our carers via our expert in-house teams.

Awarded as a Centre of Excellence by Skills for Care for our thorough training programme, all of our carers learn the theoretical and practical skills needed for first aid, dementia, moving and handling, personal care, medication and mobility support. Not only do we recruit and train them ourselves, but they are employed by us too, taking any hassle out of dealing with other agencies or paperwork.

We are also strictly monitored by the Care Quality Commission (CQC), who are an industry regulator and closely monitor all renowned health care companies, ensuring they are compliant, safe and effective in the service they deliver.

Find out more about care in Rugby

If you’d like to discuss yours or a loved ones’ care needs in more detail, you can contact our team of advisors, who are available to take your call seven days a week.

Alternatively, you can pop into the branch in Market Harborough and meet the team. The branch is open 8:30am-5:30pm, Monday to Friday. They’d be happy to talk you through the different options available, either at the branch or in your front room – whichever is easier for you.

Call us on 02476487915 Talk to us on live chat Request a call back

Our credentials

Our Rugby branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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