Birthplace of the famous sport and brief home to the much-loved children’s author, Lewis Carroll, Rugby is the second largest town in the leafy county of Warwickshire. With a whole host of things to see and do, including museums, wildlife and a historic market that dates back to the 13th century, this small town has a lot to say for itself. And it even includes a team of dedicated and fully-trained carers from Helping Hands.
Assisting customers in their homes who live in the local area, our experienced team of carers cover Braunston, Cawston, Daventry, Dunchurch, Newbold-on-Avon, Rugby, Welton and the surrounding areas.
"Hello, I’m Joanne, the Area Care Manager for the Central Region. It’s my responsibility to oversee a number of branches as they meet with customers to gain feedback on a regular basis and ensure that they are happy with our service. I support and manage a wonderful team of branch managers, supporting them with supervisions and appraisals. I have lived in Netherton for 30 years, and I have worked in the surrounding areas all of my career."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Nothing beats the surroundings of your own home; it’s where you feel safe and comfortable, which is why we believe that the best care is delivered to those that live at home. Not only can you keep the same routines and preferences that you’ve always had, but you don’t have the upheaval of leaving the place you know and love. With visiting care from the Rugby team, you can rely on them to provide you with all of the support you need so that you can retain your independence.
Whether you need extra help getting up and dressed in the morning and another call in the evening to get you safely into bed, or you need support with making meals and tidying up, our friendly carers can pop in from as little as 30 minutes once a week, all the way up to hourly calls throughout the day. We’ll create a care plan that’s completely bespoke to your needs and requirements, which can be amended if your care needs change.
With experience in many conditions such as dementia, Parkinson’s, cerebral palsy, Down’s syndrome and many more, we’ll ensure that the carers who visit you are able to support you in the best way possible and also fully understand and have a good knowledge of any health condition you may have. That way, you and your loved ones can rest assured that all of your needs are taken care of.
If you require more intensive support at home or you’re worried that visiting care may not fulfil all of the care needs for your loved one, live-in care could be the ideal option. Just like the term suggests, live-in care is when a carer lives with you in your home, providing round-the-clock reassurance that there is always someone there to assist you should you ever need them.
Our live-in carers are also supported by a team of nurses with a wealth of experience in nursing and care. Together, they are able to support with more complex conditions that require specific care, such as tracheostomies, stomas, catheters and PEG feeding tubes.
The great thing about having a live-in carer is that they are dedicated to you; you receive the one-to-one care and attention that you deserve, which is not always the case in residential homes. Your live-in carer is chosen by you with the help of the local team, who will make sure they are matched to you in both personality and experience in your specific care needs. That way, you’re gaining much more than a carer; you’re gaining a friend.
Whether you’re in your early twenties and struggle to mobilise safely by yourself when you go to Rugby Central for a shopping trip, or if you’re in your late eighties and need support to make your tea, domiciliary care from the team can enable you to do all of those things and much more.
This care option is designed for those that require extra support at home that allows them to retain their independence and quality of life. And the type of assistance you receive is entirely up to you. So, if you’re an avid sports fan and would like someone to accompany you to the Rugby Visitor Centre, or if you just need an extra pair of hands when you collect your weekly groceries from the local shop – we’ll tailor everything to your specific needs and ensure that you get the very best support.
With the rate of dementia diagnosis increasing, there is an ever-growing need for support for those living with the condition. And because the condition is so complex and encompasses other diseases such as vascular dementia, Alzheimer’s and Pick’s disease, there is also a need for dementia specialists who are able to fully support and understand those that live with any number of dementia-related conditions. And that’s exactly what we can offer you; bespoke dementia care from a team of fully-trained carers.
Not only will we get to know you and exactly how you like things done in your home, but we’ll make sure that your routine is uninterrupted and that you have a consistency of carers. That way, you can be supported with any confusion or difficulties remembering things by someone that’s familiar to you and that knows your preferences.
Just because you’ve gotten older and are finding it more difficult to care for yourself at home, it doesn’t mean that you have to leave your property and move into a nursing home. With elderly care from the team, you can have the extra support you need without having to leave familiar surroundings. And if you live with a lifelong partner or beloved pet, we’ll help out with their care needs too.
Whether you need someone to pop in twice a week to help with the housework and meal planning, or you need assistance when cleaning out your furry friend’s living space, we’ll make sure that you have the support you need, when you need it.
Respite care covers a range of different scenarios, but all of them enable you to have person-centred care delivered to you in your home at a time when you may need it most. Some people opt for respite care when their regular caregiver needs to take a break for some rest and recuperation. This may even become an integral part of your usual care routine, allowing you to both have a bit of space.
Others opt for respite care in emergencies or if they have just been discharged from hospital after an illness or injury and are unable to care for themselves at home. We’ll be there, often within 24 hours after your initial enquiry, and stay with you until you’re fully recovered.
We can even provide support if you want to attend a family function or important celebration such as a wedding, but you’re unable to travel alone or don’t want to rely upon family to care for you throughout the day. A carer from the Rugby team will accompany you to the party and assist you for its entirety, allowing you to relax and let your hair down, safe in the knowledge that you are fully supported.
For over 30 years, we have been industry leaders in providing person-centred home care and training carers to carry out the very best care to those that need it most. Here at Helping Hands, we live and breathe care, and really do believe that if you can find someone that is empathetic, kind and willing to go above and beyond for others, then they are right type of person to become a carer. That’s why we don’t use any external recruitment agencies and select and train all of our carers via our expert in-house teams.
Awarded as a Centre of Excellence by Skills for Care for our thorough training programme, all of our carers learn the theoretical and practical skills needed for first aid, dementia, moving and handling, personal care, medication and mobility support. Not only do we recruit and train them ourselves, but they are employed by us too, taking any hassle out of dealing with other agencies or paperwork.
We are also strictly monitored by the Care Quality Commission (CQC), who are an industry regulator and closely monitor all renowned health care companies, ensuring they are compliant, safe and effective in the service they deliver.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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