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Locally managed service


Little and often, from temporary visiting home care to 24 hour live in care. With branches nationwide.

Reviews for our Aylesbury Branch

and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5

4.9 rating

Based on 44 reviews
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Read our Reviews

5.0 rating
7 December 2019

The response to my request was very prompt and informative, with efficient,knowledgeable and friendly phone follow up.

Dee Jones
5.0 rating
6 December 2019

Chloe was very friendly whilst still remaining professional & was sympathetic to our needs.

Maxine Leece
5.0 rating
25 November 2019

Mary was very polite and helpful.

Barbara Fowler
5.0 rating
5 November 2019

See previous text where I made comments in support of my 5 rating.

Claire Chambers
5.0 rating
23 October 2019

Ben was very sympathetic and helpful on the phone.

Jane Brown
5.0 rating
19 October 2019

We are very happy with the service

Peter Evans
5.0 rating
16 October 2019

It was great to work with the lady. We talked and did the laundry work and she changed the bed which helped me immensely. Please send her over again. More than happy to recommend her.

Anne-Marie Cox
5.0 rating
6 October 2019

Very helpful receptionist

Simon Trevor
5.0 rating
2 October 2019

Very helpful, easy to talk to.

Lucy Cashin
5.0 rating
27 September 2019

Heard what I was asking for and able to provide possible solution.

Richard George
5.0 rating
19 September 2019

Polite helpful and sorted out quickly what I needed

Sue Phillips
4.0 rating
17 September 2019

Professional approach , experienced was the image portrayed

col boots
4.0 rating
8 September 2019

Jeanne is very happy with Katie. She always comes on time.. She have completed the survey with me.. Everything improved once Adam had gone!. Chloe is a very safe pair of hands. At the moment we are very pleased.

Irene Short
5.0 rating
19 August 2019

My mum is very happy with the carers and so am i.

Anthony Woodley
5.0 rating
15 August 2019

It was good to speak with a human without obligation or the need to explain everything for the second or third time as with other services

Anne-Marie Cox
5.0 rating
15 August 2019

Makayla was very helpful

David Baillie
5.0 rating
9 August 2019

The service is exactly what my father requires, but he was very cantankerous during the interview. Chloe kept her patience and managed to obtain the information that she needed for when we are ready to proceed. Thank you

Moira Drayton
5.0 rating
7 August 2019

I was given helpful advice and information in a friendly manner.

Gill Fisher
5.0 rating
5 August 2019

Claire was professional, helpful, understanding and very informative.

Karen Hope
5.0 rating
29 July 2019

The person on the phone communicated really well and spoke clearly.

Caroline Atkins
5.0 rating
25 July 2019

Very efficient

Yvonne Durham
5.0 rating
18 July 2019

Friendly, helpful and efficient service

Dee Jones
5.0 rating
17 July 2019

We are very happy with the standard of care and the very sympathetic carers

Peter Evans
5.0 rating
16 July 2019

Chloe extremely helpful in time of crisis

Natalie Tosney
5.0 rating
13 July 2019

Very understanding of the needs of my husband and very efficiently arranged a carer to start 2 days later. A carer who at present we are very happy with. Thanks

Elizabeth Mossford
5.0 rating
2 July 2019

Very helpful and informative

Torben Dunn
5.0 rating
25 June 2019

Angus was a good listener and clarified what I may want from your service. He was helpful and informative. No pressure and made me feel welcome to call back.

Debbie Furmell
5.0 rating
24 June 2019

The lady in the phone was very helpful and clear with all the information but sadly there is no one available in the Toddington area to help my mother at the moment.

Jackie Rouse
5.0 rating
23 June 2019

The 2 ladies that came out to see my mum looked very professional. They were very efficient in the way they asked all the questions and had a good approach with mum.

Nancy Hazard
5.0 rating
9 June 2019

Very helpful operator, asked the questions I was expecting and gave me a good idea of what to expect at the interview.

Elizabeth Stevens
4.0 rating
31 May 2019

Friendly knowledgeable and helpful

Linda Brant
5.0 rating
29 May 2019

Lady was friendly. Efficient and informative

Gail Evans
5.0 rating
9 May 2019

I really like their clear communication and honesty

Caroline Atkins
5.0 rating
7 May 2019

My mum loved both Michelle and Katie, she only had good things to say.

Susie Haywood
5.0 rating
30 April 2019

Very nice to talk to and very helpful.

Nancy Hazard
4.0 rating
18 April 2019

The manager was very nice and chatty and engaged my mother in law. One thing I think the questions on the sheets which are read out could be a bit more user friendly e.g what are your expectations at home or a question similar to that. I had to re phrase to what do you want at home. I think when you work in areas like care you maybe used to phrases like that but an older person isn’t so doesn’t understand them so easily

Tracy Steare
5.0 rating
6 April 2019

Very helpful

Jo Howard
5.0 rating
5 April 2019

K was friendly helpful and kind.

Sally Hacking
5.0 rating
5 March 2019

I haven’t selected you yet so it seems the fairest answer but Phoebe was great and very helpful

Mr Forster
4.0 rating
10 February 2019

Pleased with prompt reply to request for call back. Person I spoke to was efficient knowledgeable and reassuring.

Jennifer Westby
4.0 rating
9 February 2019

Kay is a lovely lady, very helpful and put us at ease. Advised she was available at anytime if we needed any advice or help.

Sandra Colley
5.0 rating
9 February 2019

Adrian was very helpful and reassuring that Helping Hands will be able to assist my 90 year old father and arranged a consultation with your Aylesbury office, for Wednesday 4th September, 2 days from my call.

Moira Drayton
5.0 rating
8 February 2019

I spoke with Tabitha online. She was very helpful and provided me with all the information I needed.

Patricia Bromley
5.0 rating
7 February 2019

Very clear & explained everything well..

Claire Sharpe

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