We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Find your branch

CQC & CIW Regulated

Receive care in 24 hours

Rated Excellent on

Industry leading carer training

Home care in Banstead

Rated Excellent on

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

020 3375 3353

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer

020 3375 3353

Visiting care and home care in Banstead

In the Anglo-Saxon charter of AD 967, in the reign of King Edgar, Banstead gets its earliest recorded mention. It also appears in the Domesday Book of 1086 as Benestede.

While we haven’t got a history that could rival Banstead’s, we do have over 30 years of visiting and live-in home care experience to our name, and during that time we have become the unrivalled experts for delivering the highest standards of care to our customers, in the comfort and safety of their own homes.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Banstead team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Banstead care team

Christina Bentley

Branch Care Manager

Matt Bristow

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Banstead branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Personalised home care Banstead

When choosing home care from Helping Hands you’ll have a bespoke package of care which will take into account exactly how you like things done on a daily basis. This will ensure that your personalised support plan can detail your routines and preferences and you get to live your life as independently as possible in the home that you love. Whether you’d like support with meal preparation, personal care, medication, housework or anything else, our amazing carers will be able to help.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care services

With live-in care you get the best of both worlds; you get our superb standards of care delivered by dedicated carers but you also get companionship whenever you want it in your own home. If you’re not keen on being on your own or you have more complex care needs, live-in care is a fantastic alternative to residential care, as you get to stay in the home you love with people, pets and possessions that stir your fondest memories.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Banstead

When you approach a home care agency for care you may well find they insist on their carers being self-employed, or worse, expect you to handle the complexities of paying them. We employ all of our carers directly to ensure that their focus is on the most important thing of all – your care. This way, our carers know how highly we value them, and they’re motivated to do the best they can to keep their customers cared for and happy in their own homes.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care for you

Our domiciliary care service delivers visiting or live-in care for you, and with our visiting service starting from just 30 minutes per week, we’ll be able to design a bespoke package of care to suit your needs, regardless of your condition. Our compassionate carers deliver outstanding levels of person-centred care every single day across the whole of England and Wales, so why not trust our fully managed care service to safeguard your wellbeing in the home you love?

Other areas we cover

Bromley
Sutton
Purley
Mitcham
South Norwood

Follow us on social media

FAQs

Home care can be a valuable choice for individuals who need extra support but wish to remain living at home. This may include help with personal care, mobility, medication or everyday household tasks. For many people, staying in familiar surroundings provides comfort, confidence and a sense of control.

We understand how important independence can be. Home care in Croydon offers tailored support that fits around your lifestyle, enabling you to continue living life your way. With one-to-one care delivered by dedicated carers, you receive focused attention without the upheaval of moving into residential care. The Croydon team are committed to delivering compassionate care that supports both practical needs and emotional wellbeing.

The cost of home care in Croydon depends on the level of support required. Care packages are flexible and can range from occasional visits through to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach that meets your needs.

A free care assessment will help determine the most suitable level of support. The team will explain all costs clearly and answer any questions you may have. Helping Hands believe in being open and honest about pricing, allowing you to plan with confidence.

Yes. Home care is designed to adapt alongside you. If your needs increase, decrease or change direction, your care plan can be updated accordingly. This might include adjusting visit times, increasing support or transitioning to a different type of care.

The Croydon team will remain in regular contact and review your care to ensure it continues to meet your needs. Flexibility and responsiveness are at the heart of the service.

If care is required urgently, we’ll aim to start within 72 hours of your first call. The process begins with a free care assessment conducted in your home by a local care manager.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the assessment, your care manager will work with you to create a personalised care plan.

Once you’re happy with the plan, carers will be carefully matched to suit your needs. Support will then begin in the comfort of your own home, helping you feel safe, supported and independent.

All Helping Hands carers are directly employed, trained and vetted. They are insured and bonded, providing reassurance for customers and families alike. The team are dedicated to maintaining high standards of care and professionalism.

If your usual carer cannot attend, a replacement will always be provided. The team will aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

Branch information

Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

Chat with usLiveChat

Home care in Banstead