We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Find your branch

CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Mitcham

Excellent

5,100+ reviews on

Excellent | 5,100+ reviews

Your nearest branch: Croydon

Speak to our team today

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Thursday

Existing customer

020 3375 3353

Your nearest branch: Croydon

Speak to our team today

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Thursday

Existing customer

020 3375 3353

Visiting care and home care in Mitcham

Mitcham is an Old English name that means “big settlement” as there was a Celtic stronghold with a hill fort in the area before the Romans and Saxons arrived. Mitcham is also known for its lavender and abundance of lavender fields, which was utilised to produce luxury and botanical goods for many years.

We understand doing the best you can to keep in good health at Helping hands, as we encourage our customers to remain as independent as possible when we’re supporting them at home and our visiting and live-in care services will support you expertly.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Mitcham

Our carers provide a wide range of support across Mitcham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Mitcham

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Mitcham

While we do not have a physical branch in Mitcham, care in the area is coordinated by our Croydon branch, working with carers who support people across the local community.

Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

More about Christina Bentley

Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Mitcham

Care services supporting families in Mitcham are delivered by our Croydon branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Mitcham

When you choose visiting care you get much more than a dedicated and compassionate carer coming to your home from just 30 minutes per week, you get the benefit of our 30 years of experience and a huge operational support team to ensure you are cared for to the highest standards. Whether you have mild or complex care needs we’ll be able to support you with medication, mobility, meal preparation, personal care, housework and so much more.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Mitcham live-in care

Live-in care means you get care around the clock from your dedicated carer who will live in your home with you. This can be hugely reassuring for your loved ones as well as you, especially if they don’t live nearby. Knowing you have continual support will mean you get to live your best life possible in the home you love, while receiving the care you need.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Mitcham

We’re better than a home care agency at Helping Hands because we don’t need to do the things that agencies traditionally do to get customers, such as charging hidden fees or making carers self-employed. Our fully managed service sells itself, thanks to our dedicated carers delivering amazing results every day and our excellent operational support staff.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care in Mitcham

With domiciliary care, or care at home, you’ll receive the highest standards of home care in the place you love most, if you choose Helping Hands. Our dedicated carers will ensure that you are cared for exactly as you wish, thanks to your personalised support plan that accompanies both our visiting and live-in care services and your independence is our priority, as is ensuring you get to live your best life possible.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Specialist dementia care from our experts

When you’ve been diagnosed with dementia, you want to know that if you eventually need care, it’s going to be delivered by a company who are considered dementia specialists. We’ve been delivering expert dementia care for over 30 years and in that time, we’ve cared for thousands of customers living with dementia who have benefitted physically and emotionally by being able to remain in the home they love.

A smiling carer in a purple uniform sits outside, talking with an older person. They are surrounded by greenery and a table with a pink potted flower and a tea set.

Respite care for immediate support

If you’re in need of short-term support, then respite care from Helping Hands is a valuable alternative to going into a residential home. When your regular carer needs to take a break, your family are going away or you’re recovering from an illness or accident, having care at home will ensure your wishes and preferences are respected, thanks to your personalised support plan and programme of care. Even in an emergency situation we can get care to you within 24 hours.

An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.

Elderly care for extra support

When you’re living with age-related frailties, you’re recovering from an illness or you just don’t have the strength you once did, it can make managing at home a lot more difficult than it used to. This is where elderly care from Helping Hands can make all the difference to your life. Our carers can come to your home and undertake all the tasks that you’re now finding difficult, such as housework, laundry, bed-making, personal care, meal preparation and medication.

A woman in a light purple uniform stands in a kitchen, smiling while drying a white mug with a green tea towel. Clean crockery is in a draining rack beside her on the worktop.

Fully trained carers in Mitcham

Our carers are amazing – we are proud of what they achieve on a daily basis for our thousands of customers and the enormous difference they make to so many people’s lives. Our customers want to remain in the home they love, and our carers ensure they get to achieve that, thanks to their compassionate natures and the thorough training we give them when they join us. We are also fully regulated by the Care Quality Commission, so you can be confident in every aspect of our service.

Supporting communities across Mitcham

Our carers provide home care in Mitcham and nearby areas including these locations.

Bromley
Sutton
Purley
Mitcham
South Norwood

Follow us on social media

FAQs

Yes. In an emergency, we can get care to you within 24 hours. It’s not a promise we make lightly, but it’s there when you need it most. Life doesn’t always give you time to plan, so if something changes suddenly, call us and we’ll move as quickly as we can.

Yes, we can often carry out the initial assessment before your loved one leaves hospital, so care is ready for the moment they get home. Our team is available Monday to Friday 8am to 7pm and weekends 9am to 5:30pm. Give us a call or request a callback and we’ll arrange it around the date of discharge.

Yes, we’re here at weekends. Phone lines run 9am to 5:30pm on Saturdays and Sundays, and if you have a live-in carer, care continues around the clock whatever the day.

We believe that consistency matters. With live-in care you have one dedicated carer living with you, one-to-one, and we aim to keep them in place for as long as possible. With visiting care you’ll have a small group of familiar faces, kept as settled as we can, and if a carer can’t attend we arrange cover so you’re never left without support. Give us a call and we’ll talk through how that would work for you.

Your support plan sits at the heart of both visiting and live-in care. We review it regularly, and if your needs have changed we’ll talk through whether it needs updating, confirming any changes in writing so everything stays clear. To request changes to tasks or timings, just speak to the team and we’ll sort it.

Medication support is part of what a visiting carer can help with, alongside mobility, meal preparation, personal care and general housekeeping, and it’s part of our elderly care support too. Exactly what it looks like day to day depends on your needs, so we’d rather talk it through properly than sum it up too briefly. Give us a call and we’ll go through what’s right for you.

Our carers aren’t medical staff, so they can’t carry out medical procedures, but what they will do is call 999 immediately. They’ll stay calm and remain with you until help arrives, and follow the guidance the emergency services give, including CPR if they’re directed to and feel confident doing so. Whether a carer travels to hospital with you depends on your particular arrangements, so it’s worth talking through with us directly. Give us a call and we’ll set out the right plan for you.

A key safe is the usual, simple arrangement, and access is something we set up carefully as part of arranging your care. We’d rather work it out with you than generalise. Give us a call or request a callback and we’ll go through it together.

Visiting care can start from as little as 30 minutes a week, which gives you a sense of how flexible it is. Your carer works to the schedule in your support plan, and we give as much notice as we can if anything needs to change. Whether your visits are fixed to an exact time or fall within a short window is worth talking through when you call, since it’s just the sort of thing that makes a difference day to day.

Wanting to stay in the loop is completely understandable. The best way to find out exactly what’s available, whether that’s updates or visit records, is a quick word with the team. Call us or request a callback during opening hours and we’ll explain how care records are managed and what your family can see.

Speak to our care team

If you're exploring care options in Mitcham, our team can help you understand the support available and answer any questions you may have. Call our care team today.

020 3811 7082

Branch information

Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Mitcham, CR0 4HA

Show in maps

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

Chat with usLiveChat

Home care in Mitcham