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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


With more than three decades of experience already behind us, Helping Hands continues to go from strength to strength, meaning you can be confident in us as one of the best home care providers in England and Wales. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales which ensures our standards always remain high, so why not call us today to discover more about how we could be supporting you or your loved ones to receive care at home.

We could be supporting you throughout the Sutton area, including The Wryth, Hackbridge, Carshalton on the Hill, East Ewell, Cheam and all the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01372540175 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live in care in Sutton

Sutton is recorded in the Domesday Book of 1086 as having two churches and about 30 houses, and growing unrecognisably from humble beginnings is something that Helping Hands knows plenty about, as we have been supporting people to live comfortably and independently for over 30 years. We offer two different types of home care to our customers, visiting and live-in, or we can offer a blend of the two, with visiting carers supporting your live-in carers breaks and with certain aspects of your care. We’re fully regulated by the CQC and CIW which demonstrates our commitment to the highest standards of care, so why not call our friendly customer care advisors today and find out more?

Meet the team

Carole Kerton-Church

Meet Carole Kerton-Church, our Regional Clinical Lead, Sutton

I’m the Regional Clinical Lead for London and Essex. I am proud to have 20 years of experience in care and nursing and can’t imagine that there is anything else that I would want to do more. I am passionate about proactive care and health education and I have been lucky enough not only to look after but also work alongside so many different people – I’ve heard so many amazing and often inspiring stories.
Christien Ingrosso

Christien Ingrosso

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Visiting care in Sutton

With visiting care starting from as little as 30 minutes per week, we will work entirely around your needs, so you can feel safe and supported at home. Our compassionate carers will come at prearranged times of the day as often as you need, to ensure your care stays on track and your requirements are constantly monitored, so whether it’s help with your medication, mobility, meal preparation, personal care or housework, our fully managed service will ensure that you are always in the best hands with Helping Hands.

Live-in care in Sutton

With live-in care, one of our compassionate carers will live at home with no compromise to your safety or independence, and will be there to care for your needs around the clock. However, just because they live with you doesn’t mean that your home will be taken over. Our carers are discreet and certainly won’t get under your feet. If you have more complex care needs then we can also support you fully to remain at home, thanks to our team of clinical nurses who will supervise and train your carer so your exact requirements are always expertly cared for.

Better than a care agency in Sutton

Not being a home care agency means you don’t have to pay us referral fees and other costs that agencies often demand, so you get better value care as a result. It also means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency brings, such as worrying about who’s paying their tax and national insurance contributions. This means our carers can focus on the most important thing – looking after you.

Dementia care in Sutton

When you’ve been diagnosed with dementia it can be a very anxious time, and that’s before you even start thinking about future care needs. Fortunately, here at Helping Hands, we are considered the dementia specialist home care provider, meaning that you can be confident in our ability to provide dementia care for you or your loved one. Remaining at home to receive dementia care means you will stay in the place that means the most to you, potentially reducing confusion and stimulating precious memories.

Respite care for short-term support

Respite care is suitable when your regular carer needs to take a break, so if you need support until they return, we can help. Instead of presuming you’ll have to go into a care home temporarily, respite care at home can provide our highest standards of care without you having to leave the home you love. Additionally, if the unforeseen happens, such as an unexpected hospital discharge or a carer becoming ill, you may need cover quickly, and we can get one of our respite carers to you within 24 hours of your first enquiry, under normal circumstances.

Elderly care for extra support

With elderly care from Helping Hands you will be able to receive support at home for those everyday tasks that may have become more difficult as time has gone on, such as housework, remembering to take your medication or personal care. Our friendly and helpful carers can make a huge difference to your day-to-day life and regardless of how we can help, you’ll be really glad you called us.

Fully-trained carers in Sutton

Not everyone gets to be a Helping Hands carer; we only select the most compassionate and empathetic people to look after our customers and we train them thoroughly to ensure they are prepared for every eventually. We believe our carers are the best in the industry because we only select people who share our ethos for delivering the highest quality, person-centred care, and along with our accreditation and regulation by the Care Quality Commission and Care Inspectorate Wales, we think you’ll agree.

Find out more about Care at home in Sutton

We could be supporting you or your loved ones to remain in the home you love, so call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01372540175 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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