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Home care in Berkeley

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01452 226026

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
01452 226026

Visiting care and home care in Berkeley

The market town of Berkeley is perhaps most notable for being the site of the purported murder of King Edward II, who was imprisoned at Berkeley Castle. It is also the birthplace of the prominent physician, Edward Jenner, who created the life-saving smallpox vaccine.

All of our home care services are independently regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have complete confidence that your care from our team will always be of the very highest standard.

Since 1989, we’ve been providing our customers with nurse-supported assistance, companionship and home care. Having helped tens of thousands of people to continue living independently and comfortably in their own homes, it’s safe to say we’re experts at what we do. As well as Berkeley, we’re also able to support you in: Hamfields, Ham, Wanswell, Bevington, Breadstone, Newport, Sharpness, Stone, and many more locations.

At Helping Hands, we’re building on Jenner’s legacy in Berkeley by supporting our customers to be healthier and happier through our person-centred home care. Our friendly carers are on hand to help you or your loved one continue to live in the family home and enjoy the beautiful scenery in Berkeley and the surrounding area.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Berkeley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Berkeley care team
Deborah Farrington
Deborah Farrington

Area Care Manager

Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

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Fully regulated by the CQC

Our Berkeley branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Berkley

Home care can be a valuable source of support for people with a wide range of needs, ranging from the straightforward to the complex. Our home care services are independently regulated and monitored by the Care Quality Commission (CQC), which means you can have full confidence that we’re always providing the very highest standard of care.

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24/7 live in care support

With live-in care, one of our wonderful carers will live with you in your home in a separate room and provide proactive, round-the-clock support. Live-in care is a great option for those who would benefit from additional help on a constant basis, and is an increasingly popular alternative to moving into residential care. We know that having a stranger come to live with you in your home is a big step to take, so we’ll present you with a selection of carer profiles so that you’re able to pick a live-in carer who matches your personality.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Berkeley

Because Helping Hands are a private care provider, we’re able to offer a customised, fully managed care service to suit your specific needs and wishes, so that you’re receiving the right type and level of care for your circumstances and condition. Your local care manager in Berkeley will visit you in your home to undertake an initial care assessment with you, where they’ll get to know your needs and preferences in relation to care. From there, they’ll put a care plan in place which provides you with holistic, flexible support and ensures you’re never left feeling isolated or unsupported.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing home care in Berkeley

At Helping Hands, we’re extremely proud of our wonderful carers who truly are the very best in the industry. We only hire people to our care teams who share our company-wide values of compassion, empathy and dedication to providing exceptional home care, and every applicant must undergo an enhanced-DBS check before they’re able to join us.

Then, when they start with us, all new carers are enrolled on our comprehensive four-day training programme, where they must take modules such as dementia care, moving and handling, medication, health and safety, and more. This initial training is supplemented by ongoing refresher courses, so that every carer’s knowledge and skillset is kept up to date.

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Since 1989, we have providing person-centred home care to thousands of people across the country, and it all started not too far from Gloucester. Aware that people with additional needs or progressive conditions needed extra support in their own homes, Helping Hands Founder Mary Lee, began the company from her kitchen table over in the neighbouring city of Cheltenham, before purchasing premises in Alcester. The team in Gloucester still uphold the family values set in motion by Mary all those years ago and have supported hundreds of people across the city.

Designed to cater to you and your needs, our home care plans are created entirely around you so that all of your requirements are met and your preferences are put first. So, whether you have Parkinson’s and need help to get washed and dressed in the mornings and evenings, or if you have dementia and like to have the same two or three carers that pop in to see you so that you don’t get too confused, we’ll make sure we take everything into account.

Our carers are fully trained to support individuals with a variety of different needs which include personal care, administering or prompting with medication, support with toileting needs and changing pads, light housework and cooking. Most importantly, our carers are naturally friendly and compassionate people, so they will always make sure they have a chat with you about current affairs, your favourite hobbies or even take you out for the afternoon for some fresh air and a coffee.

We’re a private home care provider, rather than a care agency. This means that we employ our carers directly, ensuring they’re free to focus their time and energy on providing you with the best possible care and support. Many care agencies will instead ask you to pay your carer and will spring hidden fees and unexpected costs upon you. We’re completely upfront about all of our prices and what our live-in care service entails, and we won’t burden you with mountains of paperwork or confusing admin. Plus we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’re committed to providing a very high standard of care each and every day.

To help you live the life you want regardless of how your needs affect you, live-in care in Gloucester allows you to receive the highest quality of care within the comfort of your own home. This alternative to residential care allows you to not only have one-to-one support from the same person who will get to know you, it also allows you to stay in the place you know and love – your own home.

The great thing about choosing live-in care for you or a loved one is that it allows you to keep your independence without compromising on your care needs. You can also stay at home with your partner or pet without having the upheaval of leaving to live in residential care.

Discover more on what is live-in care here.

Giving up your choices or independence can be extremely hard for some people, particularly if you’re used to looking after yourself. But with private care from the Gloucester team, you don’t have to give anything up. They’ll be there to support you in any which way you need – whether that’s someone to pop in once a week to help you change the bedsheets or regular daily calls to assist you with personal care and mobilising safely around your house.

Once you get to know your carers, you may find that there’s extra support you need and feel more comfortable relying upon people you trust. Your care package can be altered at any time to fit in with any new care needs, medication or symptoms that you need extra support with.

It can be quite difficult to admit that you need care as you get older, especially if you’ve led a relatively independent life. But with elderly care from the Helping Hands’ Gloucester team, it doesn’t mean that we’ll do everything for you now that you’ve reached a certain age; we’ll enable you to still keep your independence and assist you, rather than take over.

From support with getting to and from the shops to help around your home to keep it clean and tidy, you can pick and choose how and when you receive care to fit in with your timetable and social life. We can even accompany you to meet up with friends if you find travelling difficult – whatever it takes to help you live the life you want to lead.

We are very proud of our carers and the high level of care and reassurance they provide for all of our Gloucester customers. To ensure we select only the very best carers for you, each new recruit goes through a rigorous selection process including a Disclosure Barring Service (DBS) screening and provide several character references.

In addition to this, they are all trained in-house and go through modules such as medication, first aid, safeguarding, moving and handling, dementia and personal care. We are completely committed to ensuring all of our carers are equipped to support our customers, regardless of their needs, symptoms or diagnosis.

As a regulated home care provider, we are closely monitored by the Care Quality Commission (CQC) who ensure we are providing a safe, responsive and effective service for our customers and are training our carers to the highest standard. This isn’t always the case for other care agencies, which is why Helping Hands is better than any other care agency in Gloucester.

Branch information
Address

First Floor, Unit 2 Ambrose House, Meteor Court, Barnwood, Gloucester, GL4 3RT

Show in maps Berkeley Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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