Cirencester

Visiting and live-in care in Cirencester

Often referred to as the capital of the Cotswolds, Cirencester boasts farmers’ and antique markets, the oldest polo ground in the UK and one of the largest cathedrals in England, to name just a few of its accolades. During Roman times, this Gloucestershire district was the second largest town in Britain and in the 21^st century, it still lives up to its historical beginnings. To add to its impressive list is a new branch of Helping Hands Home Care.

Covering Barnsley, Cirencester, Kemble and the surrounding areas, the team in Cirencester can support you with care needs in your own home – whether that’s several times a week or full-time live-in care.

Meet Octavia, our Area Care Manager

"I joined Helping Hands in 2019 after 18 years in financial services in the customer experience sector. I moved in to the care industry as I was looking for a role with a people-centred organisation with great purpose. Helping Hands has already proved to be exactly that and this is a really exciting time for the business as we start to grow our high street presence across the UK. As Area Care Manager looking after all our new branches in the South during their set up phase, I am thoroughly enjoying recruiting the best of the best in the industry and seeing our new branches open up to deliver brilliant things for our customers and, of course, our people."

Meet our team

Adam Wilkins

Regional Care Director, South West

Darren Kennedy

Regional Care Director, New Branch Roll-out Team

Octavia Allen

Area Care Manager, New Branch Roll-out Team - South

Mum and Dad noticed the difference in care after just the one visit and are so happy they said they can relax now, something Dad could not do with the others carers. Thank you all.

Ann from Gloucestershire

Visiting home care across Cirencester

From as little as 30 minutes per week, our visiting care support packages are created with you at the centre. Whether you need support to get in and around Cirencester or you need regular personal care, we’ll ensure your support plan contains everything you need so that you can remain living in the place you know and love; your home.

Visiting care is also a great way to receive support little and often, but still have the freedom of living where you want to and how you want to. You don’t necessarily need to have personal care or assistance with taking medication to arrange visiting care – your care plan can be whatever you want it to be. So, if you’re in your thirties and need support visiting friends due to a congential condition that limits your mobility, we can accompany you to meet up with them. Or if you’re in your seventies and struggle to make your own meals after an operation or health condition, we’ll pop in and make sure you have something tasty to eat.

Round-the-clock live-in care in Cirencester

Live-in care is a direct alternative to residential care or a nursing home. Not only does it allow you to stay in the comfortable surroundings of your own home, but it also gives you one-to-one support from a carer that will get to know you and your preferences.

Living with you in your home, we ensure that all of our customers are very much involved in the process of selecting the right carer for them, not just in care experience but also in personality. So, if you have Parkinson’s but enjoy afternoons out at the beautifully kept Cirencester Park, we’ll find a carer that is able to support you with your physical needs but who also has an interest in landscapes and walking.

Additionally, our live-in carers that care for those with more complex health needs are supported by a team of expert clinicians, who will ensure that all of your requirements are met appropriately. So, whether you have a catheter, stoma, tracheotomy or require PEG tube feeding, you can rest assured that your needs can be catered for with live-in care.

Retain independence with domiciliary care

With domiciliary care, we emphasise the freedom and control that you have over your care with our comprehensive support plans that are created with you and our team. We recognise how important it is for anyone in need of extra support to have all of their needs met, both physically and emotionally. That’s why our carers do so much more than tend to the practicalities; they’ll ensure that they build a rapport with you and understand the things you like and don’t like, so that you can really get the best out of your care with Helping Hands.

Industry-leading dementia care in Cirencester

With more and more people developing dementia, we understand how important it is to create the right level of care for anyone living with the condition who may need extra support. To ensure that you get the very best dementia care, all of our carers are given detailed dementia training which includes the different types of dementia, the effects of the condition and the most effective way to provide support.

We are also members of the Dementia Action Alliance, who promote the latest and safest practices in dementia care throughout the UK. Along with the knowledge we have built up since our inception in 1989, these different elements enable us to support both your family and loved one who is living with the condition with the most appropriate care that is individual to them. What’s more, we want to enable as many people as possible that have dementia to live at home where they feel safe and comfortable.

Elderly care for extra reassurance

A growing population of those aged 65 and over means that many of us may need to support our elderly parents as they reach their senior years. Sometimes, this can just be popping in once or twice a week to check that they’re okay, but other scenarios may mean that they need more support than you are able to give or you may not live very close to them to offer help in the first place. That’s where the Cirencester team can help. From weekly visits all the way up to regular calls throughout the day and even sleep ins, we can be the leaning post you may need in order to know that your parents or elderly relatives are okay and have everything they need.

Short-term respite care for breaks and recovery

If you have recently been discharged from hospital after an injury or illness or you need care on a short-term basis while your regular care giver is away, respite care from the Cirencester team can provide you with just the solution that you need. Designed to take the weight and worry off your shoulders, care can usually be in place within 24 hours after you contact us so that you are never left without support. Enabling our customers to get back on their feet again is such an amazing thing to be part of, and our carers will do everything they can to ensure you achieve this.

Compassionate carers that are fully trained

With over 30 years’ experience, we have the skills, knowledge and expertise to provide all-round training for our new and existing carers. And we’re not the only ones who think so; our in-house training programme has been recognised as by Skills for Care as a Centre of Excellence. As well as our award-winning training, all of our carers complete full background checks, including a Disclosure Barring Service (DBS) screening, so that you can have the utmost confidence in the person that is coming to your home to care for you.

As with all of our branches, our Cirencester team are closely monitored by the Local Authority and Care Quality Commission (CQC). Having a governing body regulate our service ensures we are delivering a safe and effective service whilst building trust between us and the many people we care for each day.

Areas across Cirencester that we cover:

Find out more about care in Cirencester

If you’d like to find out more about how we can support you, call our customer liaison team on the number at the top of this page. They will be able to find out more about your care needs and arrange for a member of the Cirencester team to come out and meet you.

You can also pop into the branch in Cirencester to have a chat with the team face-to-face and find out more about what we offer.