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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 2 reviews


For over 30 years, Helping Hands has been delivering high-quality bespoke home care to vulnerable people nationwide. For adults of all ages, and with all manner of conditions in the Cirencester area, there is a team of care professionals dedicated to providing all levels of support to enable a safe and independent lifestyle within the comfort of their own home. In addition to ongoing training and our ethos of compassion and empathy, our service is monitored and regulated by the Care Quality Commission (CQC).

Covering Barnsley, Cirencester, Kemble and the surrounding areas, the team in Cirencester can support you with care needs in your own home – whether that’s several times a week or full-time live-in care.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01285600186 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Cirencester, 31 Castle Street, Cirencester, Gloucestershire, GL7 1QD (see on maps)

Visiting and live-in care in Cirencester

Often referred to as the capital of the Cotswolds, Cirencester boasts farmers’ and antique markets, the oldest polo ground in the UK and one of the largest cathedrals in England, to name just a few of its accolades. During Roman times, this Gloucestershire district was the second largest town in Britain and in the 21st century, it still lives up to its historical beginnings. To add to its impressive list is a new branch of Helping Hands Home Care.

Our Cirencester team provide visiting and live-in care as little or often as you need. Whether you require help around the house, getting around your local community, or care for a complex condition, there is a Helping Hands carer awaiting your call.

Meet the team

Paul Gibbs

Meet Paul Gibbs, our Area Care Manager, Cirencester

I lead and support the fantastic team of branches and carers in and around the Bristol and Cotswolds area. I joined the care industry to help make a positive difference to those people that use our services and support my team to do the same. I am proud of the service we offer and of my team that deliver them. Oustide of work I provide a taxi service to my two teenage boys, and enjoy watching most sports. My background has predominantly been in retail, with my previous role working in the charity sector. I have also spent some time working in education, providing training for school governors and playing an active role in improving standards in a local school as Chair of Governors. I have been an area manager for fifteen years, leading teams to deliver company expectations across all aspects of the business.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

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Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care across Cirencester

From as little as 30 minutes per week, our visiting care support packages are created with you at the centre. Whether you need support to get in and around Cirencester or you need regular personal care, we’ll ensure your support plan contains everything you need so that you can remain living in the place you know and love; your home.

Visiting home care is also a great way to receive support little and often, but still have the freedom of living where you want to and how you want to. You don’t necessarily need to have personal care or assistance with taking medication to arrange visiting care – your care plan can be whatever you want it to be. So, if you’re in your thirties and need support visiting friends due to a congential condition that limits your mobility, we can accompany you to meet up with them. Or if you’re in your seventies and struggle to make your own meals after an operation or health condition, we’ll pop in and make sure you have something tasty to eat.

Cirencester live-in care round-the-clock

Live-in care is a direct alternative to residential care or a nursing home. Not only does it allow you to stay in the comfortable surroundings of your own home, but it also gives you one-to-one support from a carer that will get to know you and your preferences.

Living with you in your home, we ensure that all of our customers are very much involved in the process of selecting the right carer for them, not just in care experience but also in personality. So, if you have Parkinson’s but enjoy afternoons out at the beautifully kept Cirencester Park, we’ll find a carer that is able to support you with your physical needs but who also has an interest in landscapes and walking.

Additionally, our live-in carers that care for those with more complex health needs are supported by a team of expert clinicians, who will ensure that all of your requirements are met appropriately. So, whether you have a catheter, stoma, tracheotomy or require PEG tube feeding, you can rest assured that your needs can be catered for with live-in care.

Retain independence with domiciliary care

With domiciliary care, we emphasise the freedom and control that you have over your care with our comprehensive support plans that are created with you and our team. We recognise how important it is for anyone in need of extra support to have all of their needs met, both physically and emotionally. That’s why our carers do so much more than tend to the practicalities; they’ll ensure that they build a rapport with you and understand the things you like and don’t like, so that you can really get the best out of your care with Helping Hands.

Industry-leading dementia care in Cirencester

With more and more people developing dementia, we understand how important it is to create the right level of care for anyone living with the condition who may need extra support. To ensure that you get the very best dementia care, all of our carers are given detailed dementia training which includes the different types of dementia, the effects of the condition and the most effective way to provide support.

We are also members of the Dementia Action Alliance, who promote the latest and safest practices in dementia care throughout the UK. Along with the knowledge we have built up since our inception in 1989, these different elements enable us to support both your family and loved one who is living with the condition with the most appropriate care that is individual to them. What’s more, we want to enable as many people as possible that have dementia to live at home where they feel safe and comfortable.

Elderly care for extra reassurance

A growing population of those aged 65 and over means that many of us may need to support our elderly parents as they reach their senior years. Sometimes, this can just be popping in once or twice a week to check that they’re okay, but other scenarios may mean that they need more support than you are able to give or you may not live very close to them to offer help in the first place. That’s where the Cirencester team can help. From weekly visits all the way up to regular calls throughout the day and even sleep ins, we can be the leaning post you may need in order to know that your parents or elderly relatives are okay and have everything they need.

Short-term respite care for breaks and recovery

If you have recently been discharged from hospital after an injury or illness or you need care on a short-term basis while your regular care giver is away, respite care from the Cirencester team can provide you with just the solution that you need. Designed to take the weight and worry off your shoulders, care can usually be in place within 24 hours after you contact us so that you are never left without support. Enabling our customers to get back on their feet again is such an amazing thing to be part of, and our carers will do everything they can to ensure you achieve this.

Compassionate live-in carers that are fully trained

With over 30 years’ experience, we have the skills, knowledge and expertise to provide all-round training for our new and existing carers. And we’re not the only ones who think so; our in-house training programme has been recognised as by Skills for Care as a Centre of Excellence. As well as our award-winning training, all of our carers complete full background checks, including a Disclosure Barring Service (DBS) screening, so that you can have the utmost confidence in the person that is coming to your home to care for you.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Cheltenham & Gloucester. Having a governing body regulate our service ensures we are delivering a safe and effective service whilst building trust between us and the many people we care for each day.

Find out more about live-in care in Cirencester

If you’d like to find out more about how we can support you, call our customer liaison team on the number at the top of this page. They will be able to find out more about your care needs and arrange for a member of the Cirencester team to come out and meet you.

You can also pop into the branch in Cirencester to have a chat with the team face-to-face and find out more about what we offer.

Call us on 01285600186 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Cirencester to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 2 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 3 reviews

Our credentials

Our Cirencester branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Cirencester, 31 Castle Street, Cirencester, Gloucestershire, GL7 1QD Show on Map

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