Located about 40 miles north of Central London, the historic market town of Biggleswade is home to The Shuttleworth Collection, Jordans Mill and an expert team of Helping Hands carers.
With the aim of retaining your independence at home, you can rest assured that we’ll provide only the very best care delivered with compassion and empathy.
Quality care at home
From short term support to longer term visits and live-in care, our Biggleswade team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Whether it’s assistance to complete household duties or support to take medication throughout the day, our team providing home care in Biggleswade are here to support you when you need. With anything from a weekly hourly call to regular drop ins, we’ll keep in mind your requirements and ensure your care needs take priority.
Our aim is to retain as much of your independence as possible, whilst providing flexible, person-centred care. It might be that you want someone to help you get some fresh air in your local park that you would have struggled to do by yourself, or you may need mobility support getting to and from work. Whatever your needs, we can cater to them.
We understand how quickly care needs can change, particularly if you’re living with a progressive condition. The great thing about Helping Hands is that we can change to suit you – whether you need more or slightly less care, we’ve got it covered.
Live-in care for your peace of mind
Moving into a residential care home is not always the most desired option for all, but sometimes there is a necessity for more intense support for you or a loved one. Having a live-in carer means that you don’t have the stress and upheaval that can come with moving into a care home, partnered with the fact that you’re not restricted in your meal times, activities and when you go to bed.
A carer constantly living with you means that you can remain in the comforts of your own home, whilst giving you and your loved ones peace of mind that all of your needs are being catered for.
With the support of an expert clinical team, we are also able to support more complex conditions such as stroke after-care, PEG feeding, stoma care and neurological & spinal injuries. So whether you’re looking for a step up from visiting care or need round-the-clock support after a hospital admission, the Biggleswade team are here to help.
Our industry-renowned carers
We’re extremely proud of each and every one of our carers. Being a kind and considerate person who is willing to put the needs of someone else first is not a job that just anyone can do; it takes a special sort of person to be a Helping Hands carer which isn’t something that can be taught.
With only 2% of our applicants getting through our stringent procedures and background checks, we really do only employ the best of the best. Fully-checked via the Disclosure Barring Service (DBS) and directly employed by us, we take care of all of our recruitment internally, taking any stress away from you.
As well as being thoroughly checked and vetted, our carers undergo in-house training from our award-winning team, who deliver modules covering manual handling, first aid, safeguarding, dementia awareness, health & safety and medication, amongst many others.
We are the only home care provider to be endorsed by Skills for Care as a Centre of Excellence and we are also fully regulated by the Care Quality Commission (CQC) who ensure our service is responsive, safe and effective.
Specialist dementia care in Biggleswade
Recognised as an industry-leader for specialist dementia care, all of our carers are equipped to support those living with any one of the many variants of dementia, including Alzheimer’s, Lewy body and frontotemporal dementia.
With patience and understanding, we’ll make sure that you or your loved one are supported with their everyday care needs such as maintaining health & wellbeing, personal care and social activities. Although living with dementia can be an unsettling time for all involved, our expert team of carers will make sure you’re comfortable, understood and that you retain as much independence as possible.