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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our Stevenage branch is home to a home care team of the highest standard. All carers are fully trained in line with guidelines set by the Care Quality Commission (CQC), and receive ongoing training  & development. With a Helping Hands carer, rest assured your loved one’s needs are catered for by a professional, with kindness at the foundation of the care they receive.

Covering areas such as Bedwell, Norton Green, Shephall, Chells, Symonds Green and the surrounding areas, Sigita and her team are only a stone’s throw away.

This branch covers where you need care:

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To learn more about how we can help call

01462 322 489 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Stevenage

Hometown to the British Formula One racing driver Lewis Hamilton and British actor Alex Pettyfer, Stevenage is well-known for its cult of celebrities. A small town in the heart of Hertfordshire, Stevenage is also home to the UK’s leading home care provider, Helping Hands.

Branch Manager, Sigita, and her team of friendly and professional carers are always on hand to provide person-centred, expert care in the Stevenage community. Whether you’re living with a degenerative condition such as Alzheimer’s or need support getting out and about in the local area, our team are here to help you, whenever you need it.

Meet the team

Emily Bricknell

Meet Emily Bricknell, our Branch Care Manager, Stevenage

My roles and responsibilities are to oversee the day-to-day running of the branch and to ensure we continue to deliver a high level of service to all. I was inspired to join the care industry because I saw how other people were making a difference to other people's lives and I knew that was something I wanted to do. I enjoy making people smile and making people's days that little bit brighter. Helping Hands deliver a high standard of support and all team members consistently show compassion, empathy and kindness whilst helping others. My team are highly motivated and show great understanding for other people's needs. I have always been a kind and compassionate person and truly found my calling when I joined the care industry. At each opportunity, I visit my grandparents in Norfolk and enjoy spending time with them.

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareElderly Care

Other services we provide at this branch

Visiting care in Stevenage to suit you

As a family-run business, building and implementing bespoke person-centred care is extremely important to us. With over 30 years’ experience, we’re committed to providing high-quality care in the comfort of your home, preserving your independence.

Throughout our award-winning training programme, each of our carers are taught how to deal with a variety of conditions, including Alzheimer’s, Parkinson’s and acquired brain injuries, so you and your family can rest assured you’re in good hands.

Regardless of your condition, living a unique life is important, that’s why we’ll handpick a carer to suit not only your needs, but your personality, interests and hobbies too. Also, with no set visiting hours or meal times, your usual routine will be undisturbed.

From 30-minute drop-ins to several overnight stays, our Stevenage team can support the following care needs:

  • Personal care – Our carers can assist with washing, dressing, toileting and also help with catheter/stoma management
  • Medication – We’re also able to assist with monitoring blood sugar levels, ensuring you take medication on time and also return/collect any prescriptions for you
  • Routine calls – We’ll call in whenever you need us, giving you and your loved one peace of mind
  • Mobility support – Whether you’d like to venture into the town centre or potter in the garden, we’re here to support you
  • Companionship – Someone to chat to over a cup of tea and a slice of cake
  • Household duties – From laundry and hoovering to taking the bins out and walking the dog
  • Health and nutrition – Prepare home-cooked food that’s healthy and nutritious

It’s not just practical support that we can help you with, if you fancy a trip to Shephalbury Park, or Bury Mead, we’ll be right there with you.

Live-in care to support your needs

Whether you live with your partner, on your own or with your beloved four-legged friend, Sigita and her team of Stevenage based carers are available to provide compassionate and unintrusive care packages in the comfort of your home, around-the-clock.

Welcoming a new person into your family home can be unnerving, we completely understand. That’s why we’ll hand-select a carer that suits not only your care needs, but your personality, hobbies and interest too. With Helping Hands, you’ll gain more than just a carer; you’ll make a new friend.

From complex care to companionship, our expert carers are fully equipped to support you regardless of your condition, and with live-in care, you’re in control at all times. There are no visiting hour restrictions or set meal plans, so you can continue to live each day on your terms, giving your family peace of mind.

Domiciliary care in Stevenage

Also known as care at home, domiciliary care gives you the freedom to choose the intensity and duration of your visits. You might just need a 30-minute drop-in to help you prepare breakfast, or you may require several overnight stays; when it comes to your care, the ball is in your court.

From personal care to housekeeping tasks, our Stevenage carers are here to support you, ensuring that you are safe and happy in the comfort of your own home.

Specialised dementia support in Stevenage

As one of the UK’s leading dementia specialists, we’re proud to provide award-winning training to all of our carers so that they can support you and your family throughout this difficult journey.

With the anxieties and uncertainties that come with dementia, familiarity is important. That’s why our team of Stevenage carers will provide a care plan that suits you, in the place you know best.

Living with a dementia diagnosis can be extremely difficult for family and friends, so we’ll also be on hand to provide expert advice and guidance whenever you need it.

Elderly care to support your independence

As we grow old, daily tasks can become more difficult. Whether you need help peeling vegetables or more complex care, Sigita and her team are here to provide the support you need, whenever you need it.

Keeping you safe and secure is at the forefront of not only your family’s mind’s, but ours too. That’s why we design personalised care plans, built by and around you.

Respite care for your short-term needs

Need a helping hand to get back on your feet after a short stay in hospital? Is your usual caregiver on holiday or tending to their own family emergency? If so, Sigita and her team offer bespoke care plans and support for as long as you need it.

We’ll provide a seamless transition between carers, ensuring your usual routine is followed to a T. Emergencies happen and last-minute changes can be stressful, so with as little as 24 hours’ notice, we can arrange the support your need for as long as you need.

Whether you’re due to be discharged from hospital and you don’t feel confident being home alone, you’d like to go on a family trip but need a little extra support while you’re away or your usual caregiver is tending to an emergency and you need a last-minute care package in place – we’re here for you.

Award-winning training for our carers in Stevenage

As one of the leading home care specialists in the UK, we ensure all of our carers are fully-trained in all aspects of care. From manual handling and safeguarding to medication support, you can rest assured our carers are up to date with the latest practices and knowledge.

Our stringent recruitment process ensures all carers receive full background checks, such as DBS screening, so you have peace of mind that you’re in safe hands.

We’re also the only homecare provider to be endorsed as a Centre of Excellence by Skills for Care, and we’re fully licensed by the Care Quality Commission.

Find out more about care in Stevenage

If you’d like to discuss your needs with Sigita, please get in touch with us. Our phone lines are open seven days a week.

If you’d prefer to meet in person, you can call into our branch, or we can meet you at a time and place which suits you best; whether it’s in the local café or your front room.

Call us on 01462 322 489 Talk to us on live chat Request a call back

Our credentials

Our Stevenage branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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