Home care in Brent

Since 1989, we have been supporting people to live safely and independently in their own homes and enabling them to live the life they want to lead. And that’s exactly what the home care team in Brent are able to do for you – from helping you get dressed in the morning, making your breakfast and doing the washing up, to taking you to the shops to get your weekly groceries and keeping you company in the afternoons.

Here at Helping Hands, we recognise that visiting care is much more than just helping with the practicalities; it’s about providing emotional support and companionship so that you never have to feel alone. So, if you’d just like someone to pop in twice a week and have a cup of tea with you, we can do just that.

More people than ever are now opting for live-in care as a direct alternative to moving into a nursing home, the reason being that you receive one-to-one, bespoke support when you need it. And there’s no need to leave your home comforts behind and become stressed with the upheaval of moving; you can stay at home, in the place you know and love, surrounded by your treasured possessions, partner and pets.

Our live-in carers work closely with our clinical nurse teams so that then can fully support those with more complex health needs, such as:

• Tracheostomies
• PEG or NG feeding
• Stoma and catheter care
• Ventilated care

So, even if you need 24-hour care or are unable to mobilise by yourself, we’ll put the right support in place so that you have peace of mind that all of your requirements will be taken care of.

With over 50% of our customers living with some form of dementia, we have lots of experience in supporting those with the condition and enabling them to live their life to the fullest. Whether your loved one has vascular dementia or Alzheimer’s, we’ll get to know them, their routine and some of their life history so that we can support them through different phases of the condition and live with them in their ‘reality’.

As well as ensuring all of our carers have detailed training on dementia, we are also closely aligned with the Dementia Action Alliance, who provide the latest practices in dementia care.

Whether you live close to your elderly parents or relatives or at the other end of the country, it’s often quite a worry when you know that they need extra support, but that you’re too far away to visit them. That’s where the team in Brent can help. They’ll take any concerns you have and make sure your loved one has exactly the right type of support suited for them.

Elderly care doesn’t mean that we take over and do absolutely everything for your loved one; we’ll work with them to create a support plan tailored to their needs – whether that’s taking them to Queen’s Park Farmers’ Market every Sunday or helping them take the bins out once a week.

If your regular caregiver needs time to rest and recuperate or if you want to enjoy a holiday together without worrying about your care needs, respite care is a great solution when you need quality care at short notice. It also allows you to both have a real break whilst being able to relax, knowing that all of your care needs are being looked after.

Respite care may also be suitable for you if there’s a family party or event that you need to attend but are unable to do so unaided. We’ll be there every step of the way and even accompany you to and from the venue, so you have the care you need for the entire time.

The most important quality that we look for when recruiting carers is that they are empathetic and have a natural ability to help others, regardless of their previous care experience both professionally or personally. Alongside this, all of our carers are fully trained by our in-house instructors, so that they are equipped with the right skills they need out in the field. Our award-winning training covers first aid, moving and handling, health and safety, dementia, personal care and medication, amongst other modules.

As with all other regulated care providers, we are closely monitored by the Care Quality Commission (CQC), who regularly inspect our whole service – from the safety and responsiveness of our carers, to our leadership teams and service offering as a whole. This ensures that we are providing consistent, industry-regulated care to all of our customers, but are also looking after our staff too.