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The Top Questions to Ask When Looking for Home Care in Bristol

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Posted on 3rd April 2025.

Why it’s Important to Choose the Right Home Care

Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Choosing a home care provider is an important step in ensuring that you or your loved one receives the right level of support. Whether you’re managing a long-term health condition such as dementia or cancer, or you just need a helping hand with daily activities, your care should be as personalised as possible. The flexibility of home care makes it a great option, but with so many choices available, it’s helpful to have a few key questions prepared when speaking to potential care providers. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.

Questions to Ask a Bristol Private Home Care Provider

How will you assess my needs?

This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.

 

 

What are the costs included?

It’s essential to get a clear understanding of what’s included in the price of care. Some providers may charge extra for certain services, so checking for any hidden fees will help avoid unexpected costs.

What’s the duration of care?

Some providers require a minimum number of hours per visit or per week. Asking about this will help you understand whether their services fit your needs.

Are services available 24/7?

If you or your loved one requires care at night, make sure to check whether the provider offers 24/7 support. Smaller agencies may have limited availability.

Will updates be shared with my family members?

If your family would like to stay informed about your care, it’s important to check whether the provider offers regular updates and how these are communicated.

How are carers assigned?

This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.

Discover Professional Home Care in Bristol with Helping Hands

If you’d like to learn more about home care in Bristol, we’d love to hear from you. We offer both visiting care and live in care in Bristol, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.

 

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.