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Visiting care and home care in Bristol

A city that straddles the River Avon, Bristol is sometimes referred to as the ‘Birthplace of America’, after John Cabot sailed from Bristol on The Matthew to help ‘discover’ North America in 1497. While Bristol is home to a rich maritime history, Bristol Cathedral, and the elusive street artist, Banksy, it is now also home to a team of expert Helping Hands carers.

To ensure we meet with only the highest standards of care, all aspects of our service are inspected by the Care Quality Commission (CQC), and we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

From your hobbies to daily tasks, there is a carer prepared to assist you with visiting care starting on a weekly basis, to full-time live-in care. No matter how complex your needs are, your carer will be appropriately-trained and personally-matched to you. We encourage our carers to adapt to your requirements and allow you freedom of choice, in order to support your independence and encourage your wellbeing.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Bristol

Our carers provide a wide range of support across Bristol, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Bristol
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Bristol
    Beth Smith
    Beth Smith

    Area Care Manager

    At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

    More about Beth Smith
    Amba Steen
    Amba Steen

    Area Care Manager

    Amba is the Area Care Manager at Bristol.

    Sophie Parker
    Sophie Parker

    Head of Operations

    I am responsible for ensuring that our clients and carers are kept safe, and that the service we are providing is of high quality. I...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Bristol

    Our Bristol branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care Bristol

    We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Bristol team are here to give you the support you need, when you need it.

    When the need for more intensive support arises, we understand that residential care isn’t everybody’s first choice. Equally, we appreciate the difference it can make to be surrounded by your own home comforts, especially if you are adapting to life following a life-changing diagnosis, illness or injury. That’s why the team are here to provide dedicated, tailor-made care packages that are built by and around you.

    We’re also proud to be recognised as one of the UK’s leading dementia care specialists, and with 850,000 people in the UK living with the condition, we’re not just here to help you with the practical things – we’re here to give you and your loved ones the guidance and support that you need so that you can live well with dementia.

    With each of our carers completing an intense training programme, our Bristol team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, elderly care, mental health conditions and many more.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care - round the clock support

    Our live-in care in Bristol is completely tailored to you and your individual needs, so we can be here for you in whichever way you need us to. Whether you need support with your mobility while you take a trip over to Cribbs Causeway or you enjoy walking around the city to find the hidden work of Banksy, your carer will be right there with you every step of the way.

    To find out what is live in care, click here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Private care in Bristol

    With a private care package, you are in control of the service you receive. From your first conversation with our Bristol team to weeks, months or years down the line with your care, the frequency of your visits and level of support is determined by you - as part of a bespoke care plan. Whether you require long-term or short-term assistance, weekly visits or a live-in carer, we ensure your needs are catered for as per your request.

    While considering your options, it is likely you’ll find pros and cons between residential facilities and various home care providers. With a private carer from Helping Hands Bristol, you can feel assured that the care you receive is tailored entirely to you. No set meal times, no restrictive visiting hours, and a fully-trained carer who understands your condition and treats you with the compassion and empathy you deserve.

    As a company that is built on a foundation of family values, we understand how important it is for you to feel free and independent in your own home; that’s why our Bristol team also provide dedicated domiciliary care to ensure that you have the support you need so that you can feel comfortable at home.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    The difference between Helping Hands and a care agency in Bristol

    When deciding on the right type of care for you, there are lots of things to consider and it can be quite a stressful time for you and your loved ones. Care agency services tend to introduce you to a carer and then leave you to manage the contract with them, including the paperwork, their pay and even finding a replacement carer if your carer becomes unavailable.

    With Helping Hands Bristol, we’ll take care of all of that for you – from recruiting individuals who are passionate about caring for others, training them to the highest industry standards and ensuring they have the right skills and personality to fit in with you, to arranging their breaks and pay, ensuring they have been fully vetted by the Disclosure Barring Service (DBS) and also making sure there will be a carer to fill in for them should they become unwell or need to take a holiday.

    We’ve been dedicated to providing person-centred home care to thousands of families across the country for over 30 years, but this wouldn’t be possible if it wasn’t for our fantastic workforce of carers. Selected for their skills and expertise, kindness and their unfaltering willingness to help others, all of our carers go through a stringent recruitment process including full background checks, such as a Disclosure Barring Service (DBS) screening.

    Supporting communities across Bristol

    Our carers provide home care in Bristol and nearby areas including these locations.

    Local updates
    A man holding a jumper on a swing.
    How to choose a home care provider in Bristol

    Questions to ask a home care provider Think about what you’d want to know if...

    Read more
    An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
    10 Things to Do with An Elderly Parent in Bristol

    Spending time with an elderly parent can be a wonderful way to reconnect, reminisce, and...

    Read more
    An older man with glasses and a beard works on a crossword puzzle with a pen whilst a young woman beside him smiles warmly, both sitting together on a sofa in a cosy indoor setting.
    What to Know Before Beginning Live in Care in Bristol

    How Live in Care in Bristol Differs to Visiting Care Live-in care differs from visiting...

    Read more
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    FAQs

    Home care in Bristol is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Bristol depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Bristol.

    Home care in Bristol can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Bristol, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0117 314 9256
    Branch information
    Address

    80 Shirehampton Road, Sea Mills, Bristol, BS9 2DR

    Show in maps Bristol Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed