Open menu
Existing customers
Find
branch
CQC & CIW Regulated
Receive care in 24 hours
Rated excellent on
Industry leading carer training

The Top Questions to Ask When Looking for Home Care in Manchester

4.8 on
3,450+ reviews
Posted on 12th March 2025.

Why It’s Important to Choose the Right Home Care

Making sure you choose the right home care can often come down to knowing which questions to ask when hiring a private caregiver. Finding the right home care provider is essential to maintaining a good quality of life. Whether you’re looking for support for yourself or a loved one, it’s important to ensure the provider offers the right level of care, respects personal independence, and aligns with individual values. Home care should allow individuals to continue enjoying their routines, hobbies, and social lives while receiving the support they need.

To make sure you find the best fit, it’s a good idea to have a set of key questions prepared when speaking to potential care providers. This ensures they meet your needs and provide the right level of care for the long term. Below, we’ve provided a set of questions to ask home care providers when you’re weighing up your support options.

Questions to Ask a Manchester Private Home Care Provider

How will you assess my needs?

This is one of the first questions to ask home care agencies when seeking care. You’ll need to ascertain when and where the assessment will take place, and whether there will be a fee involved.

What are the costs included?

Understanding pricing is crucial, as it will impact the level of care you receive and how many hours of support you can afford each week. Remember, care needs can change over time, so check if pricing structures allow for flexibility.

What’s the duration of care?

Some providers specialise in short-term care, while others focus on long-term support. Whether you need temporary assistance or ongoing care, ensure your provider can accommodate your needs both now and in the future.

Are services available 24/7?

Not all home care providers offer round-the-clock assistance. If you think you might need overnight support or emergency help, be sure to check whether the provider offers 24/7 care.

Will updates be shared with my family members?

Keeping family members informed is important for peace of mind. Ask how communication works and whether there are regular updates or meetings to discuss care plans and any changes.

How are carers assigned?

This is one of the most important questions to ask a caregiver agency, as you want to be certain you’ll be matched with carers who share your personality, likes and interests.

Discover Professional Home Care in Manchester with Helping Hands

If you’d like to learn more about home care in Manchester, we’d love to hear from you. We offer both visiting care and live in care in Manchester, and each service is fully adapted to your needs. You can call our friendly team seven days a week for a chat, and they’ll always be happy to assist with any queries you might have and schedule a home visit from your local care manager. Or, if you’d prefer, you can send us a message via our website to request a callback at a time that suits you.

Jonathan Wilson
About Jonathan Jonathan joined Helping Hands in May 2021 in the middle of the Covid pandemic and has been part of the content team ever since, specialising in creating a great experience for visitors to our website. On weekends, you can find him at the nearest golf course or watching rugby.