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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


The Helping Hands’ team in Burton-upon-Trent provide a premium standard of home care. With training & regulation by the Care Quality Commission, the team provide care for even the most complex of needs. With flexible packages available for sporadic visits or full-time care, we are committed to providing a fully-qualified carer and offering a system entirely catered to you.

Our carers are available to support families across Armitage, Cannock, Chasetown, Croxall, Elmhurst, Hammerwich, Hopwas, Newton Regis, Rugeley, Tamworth, Twycross, Two Gates, Wiggington and the surrounding areas,

This branch covers where you need care:

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01543331397 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting home care across Burton-upon-Trent

With its famous history of brewing beer and its resident bluebell fields, there’s lots to see and do in the small town of Burton-upon-Trent. However, we understand that it can be difficult to make the most of the local area if you are in need of a little extra support. That’s why we have a team of dedicated carers in the local Burton-upon-Trent area to enable you to feel safe and supported at home – with no compromise to your independence.

The team will work closely with you and your loved ones to ensure that you receive high-quality care that is focused entirely around you and your needs.

Meet the team

Monica Ahir

Meet Monica Ahir, our Regional Care Director, Burton-upon-Trent

Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!
Kathryn Mahon

Kathryn Mahon

Regional Clinical Lead, Central

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Nesta Bishop

Nesta Bishop

Live-In Area Care Manager, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care visits to support you in Burton-upon-Trent

Whether you are looking to arrange care for yourself or you need some help to care for a relative, our dedicated home care packages put your needs and requirements at the fore. With visits available from as little as 30 minutes per week, the team are here to support you with anything from personal care and household chores to complex support such as PEG feeding and catheter management.

Because our care plans completely bespoke to you, the support you receive is always on your terms and tailored to suit you and your routines. We understand that it can be quite daunting to allow someone new into your home, that’s why the care team are here to provide guidance and support to alleviate any worries you may have and find a solution that is perfect for you.

Whether you need regular visits to help you get out into the local community, or simply a friendly face to pop in a couple of times a week for a cup of tea and a chat, our team in the Burton area are here for you.

Personalised live-in care for round-the-clock support

Live-in care means exactly that – a carer will live with you in your home to provide round-the-clock support so that you always have someone to call on. If you’re worried that you or your loved one may need more intensive support on a regular basis, live-in care is the ideal solution to ensure that you have someone there to help at any time of day or night.

What’s more, not only are our live-in carers in Burton-upon-Trent fully-trained to provide an outstanding level of care and incredibly passionate about what they do, they are also handpicked and matched with you based on your own hobbies, interests and personality. So if nature is your passion and your ideal day out is at Hawksflight Falconry, or you simply enjoy a leisurely stroll along the banks of the River Trent, we’ll find a carer to enjoy each of these things with you.

And with a local manager on hand to oversee your care process from start to finish, we’ll ensure that you have everything you need to feel safe and independent at home, with no compromise to your usual routines.

Domiciliary support for you and your loved ones

There’s no place like home; that’s why the Burton-upon-Trent team are here to provide dedicated home care packages that are completely tailored around you and your needs. It may be that you have a beloved pet that you still want to care for, or perhaps you are living with a friend or partner who needs a little extra help to support you. As an ideal alternative to residential care, domiciliary care allows you to rest assured that your care needs are being met and exceeded in the comfort of the home you know and love.

And with no restrictions on visiting times, no set mealtimes or menus and no daily schedules, we ensure that the control of your care lies exactly where it should be – in your hands.

One-to-one dementia support in Burton-upon-Trent

There are over 850,000 people in the UK living with dementia, yet the condition affects everybody in different ways. As a leading dementia specialist in the UK, we have the knowledge and expertise to put your wellbeing first and provide a high-quality level of care to support you and your loved ones. And with care taking place within the comfort of your own home, you have the support you need in the place that is most familiar to you.

When living with dementia, familiarity is key. That’s why the team will get to know you and your loved ones so that, as well as being in the familiarities of home, we can provide care that is focused entirely around you and your usual routines.

Elderly care to bring you peace of mind

As time goes by, you may find that you require a little more support with the everyday tasks that once felt so simple to you, such as cooking, cleaning and taking a shower. It may be that your body is becoming a little weaker as you age, or perhaps you are living with a progressive condition and you need more intensive support as the symptoms progress – we provide care that centres entirely around you and supports your every need.

Whether its weekly visits to help you with your laundry or live-in care to support you throughout the night, elderly care in Burton-upon-Trent could be the ideal solution if you are looking for more support without having to forego your independence or the home that you know and love.

Respite care for your short-term needs

Caring for a loved one can be one of the most rewarding jobs there is, but it’s important for you to take some time out to recharge your batteries. With respite care from the Burton-upon-Trent team, we’ll ensure a seamless transition between carers to ensure that your loved one feels no disruption to their usual quality of care. We’ll work with you and your family to establish your usual routine, so that you can rest assured that your loved one is receiving the same level of care that they would receive from you.

Respite care is available for many occasions – whether you’re due to be discharged from hospital and would like some extra support on your road to recovery or you’d like to take a short break away to the nearby Peak District. Whatever it is you need, we’ll be here to ensure that you have respite care available from whenever you need it, for as long as you need it.

Fully-trained carers in Burton-upon-Trent

Our dedicated carers in Burton-upon-Trent all share a passion for care and a commitment to providing a service of the highest standard. Following our fine-tuned recruitment process, each of our carers complete an advanced training programme that is endorsed by Skills for Care, covering modules such as moving and handling, personal care, safeguarding and medication administration. And throughout their time with us, our carers also receive regular refresher courses to ensure that their skills and expertise are always at the best that they can be.

As a care provider that is fully regulated by the Care Quality Commission (CQC), we ensure that we are always doing our upmost to enable our customers to feel safe and supported at home.

Find out more about care in Burton-upon-Trent

If you’d like to find out more about the bespoke care packages that the team can provide for you, please get in touch. We’re here to take your call seven days a week.

Alternatively, if you’d rather meet face-to-face then we will be happy to meet with you at a place that is more convenient for you – whether that’s at a local coffee shop or in your front room.

If you'd like to discuss your care in more detail, you can contact us in several ways

Call us on 01543331397 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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