We would love to chat so please request a callback from our expert team. Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Find your branch

CQC & CIW Regulated

Rated Excellent on

Receive care in 24 hours

Industry leading carer training

Home care in Sutton Coldfield

Excellent

5,050+ reviews on

Excellent | 5,050+ reviews

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer

0121 270 9492

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer

0121 270 9492

Visiting care and home care in Sutton Coldfield

Officially named The Royal Town of Sutton Coldfield by Henry VIII in 1528, this historic place is full of buildings and manors from a bygone era. Now classed as a district of Birmingham, Sutton (as it’s termed by the locals) was home to the late Doug Ellis, former Aston Villa Football Club Chairman and is now also home to one of the leading home care providers – Helping Hands.

Whether you require check-in visits from a companion just once per week, specialist care on a more regular basis, or a live-in carer for support around the clock, our Sutton Coldfield team are on hand to help. Get in touch today to find out how we can help you with a flexible care package tailored to your needs.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care supporting families in Sutton Coldfield

Our carers provide a wide range of support across Sutton Coldfield, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Sutton Coldfield

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Supporting people living in Sutton Coldfield

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Nic Harding

Area Care Manager

Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

More about Nic Harding

Emma Hurley-Rose

Branch Care Manager

Hi I’m Emma. I joined Helping Hands in 2017 as a carer, after 15 years in retail management. In 2018, I was promoted and became...

More about Emma Hurley-Rose

What families say about our care

Fully regulated care supporting Sutton Coldfield

Our Sutton Coldfield branch is fully regulated and accredited by the CQC.

Find out more

Two carers in purple uniforms walk outside with a young woman in a wheelchair on a path, holding gardening tools and a watering can, with a cottage and trees in the background.

Home care Sutton Coldfield

Since 1989, our family-run company has been providing thousands of families with high-quality care for a range of different conditions and care needs. From dementia, Parkinson’s and stroke care to acquired brain injuries, mental health conditions, cerebral palsy and many more, we have the experience and expertise to help you when you need it most.

Person-centred care is what we specialise in, and we’ll work with you to put everything in place that works for you so that your care plan is tailored to your requirements. Even if you simply require assistance once a week to water your plants or to pop to the shops to get your weekly shopping, the Sutton Coldfield team can help.

Home care starts from 45 minutes per call up to several sessions a day to make sure you’re okay, providing peace of mind for both you and your loved ones. And if you have a more complex condition, such as a stoma or PEG tube, our team of clinical nurses are on hand to support you in delivering the right level of care for you.

An older man with grey hair and glasses sits smiling on a sofa next to a young woman with curly hair, who is also smiling. They appear to be enjoying a pleasant conversation in a cosy indoor setting.

Live-in care for round-the-clock reassurance in Sutton Coldfield

Designed to give you freedom and to maintain your dignity, live-in care in Sutton Coldfield is crafted entirely around you. What’s more, we’ll work with you to make sure your live-in carer can support you with both your physical and emotional needs.

Live-in care enables you to lead the life you want to lead, without having to compromise on your independence. With no set menus or restrictions on when you can get up in the morning or go to bed, you’re at the forefront of your care, making decisions that suit you.

An older woman smiles while looking through binoculars. A younger man beside her points ahead and holds an open book. They are outdoors near a fence, surrounded by greenery.

Domiciliary care that enables you to live at home

Being able to live independently in your own home is what underpins our service. And just because you have care needs, it doesn’t mean that you have to forgo your favourite hobbies or give up your home comforts. Domiciliary care allows you to have regular visits that fit in with your routine, rather than having to adhere to someone else’s rules.

Whether you live alone, as a couple, with a friend or even a canine companion, we’ll work around you and offer worry-free, excellent care. We can even walk your dog too – that way, everyone’s happy!

A woman in a purple uniform hoovers a light-coloured carpet while an older woman sits on a beige sofa, smiling and knitting. The lounge has decorative cushions and framed wall art.

Dementia care that puts you at the centre

Coming to terms with a dementia diagnosis can often be unsettling and quite daunting. As one of the UK’s leading dementia care specialists, we can help you to work out your next steps and ensure you get the best support for your needs.

Whether you have Pick’s disease, Alzheimer’s or vascular dementia, our team of expert carers understands how the symptoms of dementia vary from person to person. That’s why we’ll get to know you personally – from how you like your tea to what triggers any of your anxieties.

A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.

Continue the life you want to lead with elderly care

Just because you receive care, it doesn’t mean that what you love doing should be compromised. Whether it’s tending to your tomato plants, meeting up with friends or going for a stroll in Sutton Park, the team will enable you to continue living your life at your pace, with a little help along the way.

And if your care needs change, we can amend your care plan to reflect this and ensure that the right support is in place for you. Whether you need the addition of a live-in carer or respite care if you’re living as a couple, we’ll make sure you retain your independence and dignity with the help of our friendly team.

A smiling carer in a purple uniform and blue gloves slices vegetables, including carrots and peppers, on a kitchen worktop while talking to another person holding a mug.

Respite care for emergencies or short breaks in Sutton Coldfield

Respite care can cover a variety of scenarios – emergencies if your regular caregiver has to leave at short notice, support after a discharge from the hospital, or even to take over your care for a short period of time while your normal carer has a rest. Whatever the circumstances are, we can step in – often within as little as 24 hours from when you first get in contact with us – and deliver compassionate care that meets all of your requirements.

You may also be considering going on holiday, or you might want to attend a wedding or party, but are concerned about how you’ll get there safely and manage whilst you’re there. Worry not – the team can swiftly arrange for someone to accompany you wherever you’re going, whilst still getting the care you need.

A woman wearing glasses and a light purple uniform smiles whilst washing dishes in a bright kitchen.

Dedicated, fully-trained carers in Sutton Coldfield

For the past 30 years, we’ve worked extremely hard to make sure we enable as many people as possible to stay in their own homes, and that wouldn’t be possible without our fantastic workforce of carers. Selected for their expertise, kindness and unfaltering willingness to help others, all of our carers go through a strict recruitment process, including a Disclosure and Barring Service (DBS) screening. We only employ the very best because, after all, we’re caring for you and your loved ones, so you deserve nothing less than the very best.

As the first and only home care provider to be awarded as a Centre of Excellence by Skills for Care, all of our carers receive top-of-the-range training by our in-house training teams, which covers manual handling, medication, dementia care, first aid and safeguarding. Alongside this, we regularly hold refresher courses for all of our carers, ensuring that they deliver care that is up-to-date and adheres to industry standards.

Supporting communities across Sutton Coldfield

Our carers provide home care in Sutton Coldfield and nearby areas including these locations.

Local updates

Two women walk and smile together on a pavement beside a stone building, with greenery on the wall. One wears a yellow coat and sunglasses, the other has a jumper draped over her shoulders. The street is quiet and lined with old buildings.

Follow us on social media

Speak to our care team

If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

0121 514 5298

Branch information

Address

57 Birmingham Road, Sutton Coldfield, Birmingham, B72 1QF

Show in maps

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

Chat with usLiveChat