Live-in care and visiting home care in Sutton Coldfield
Joanne, our Area Manager covering Sutton Coldfield, and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Sutton Coldfield, Mere Green, Four Oaks, Aldridge, Erdington, Little Aston, Coleshill, Kingsbury, Water Orton, Great Barr, Walsall Wood, Brownhills, Sandwell, Whittington, Streetly, Walmley, Perry Common, Shenstone, Stonnell, Wishall, Curdsworth, Lea Marston, Bassetts Pole, Hints, Little Hay, Canwell and the surrounding areas.
Meet Joanne, our Area Manager
“Hello, I’m Joanne. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service. I support and manage a wonderful team of carers who go above and beyond for the people they support. I have lived in Netherton for 30 years, and I have worked in the surrounding areas all of my career.
“I have well over 20 years’ experience in the care industry and have worked through all roles from a carer to senior to visiting officer coordinator to Registered Manager which has given me an in-depth knowledge about all of the roles and expectations.
“I was attracted to Helping Hands due to the company ethos and values which mirror my own. The business being family owned and run gives a real sense of belonging to a company that really does care.”
Hourly visiting care in Sutton Coldfield
Here at Helping Hands we offer individually tailored high quality home care in Sutton Coldfield, Mere Green, Four Oaks, Aldridge and the surrounding areas. We draw on over 29 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Joanne and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Sutton Coldfield and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. Still family owned and run, we draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
My mum is very happy with the staff that come to her home. We both like the continuity of the same people coming. They are there with a professional and caring approach.
Liz from Sutton Coldfield
I have worked in care for eight years and I feel that the training given was excellent! The team helped me to start fairly quickly and my personal manager has been supportive.
Sarah, a visiting carer
Live-In Care in Sutton Coldfield
If you need a more intense level of home care in Sutton Coldfield our carers are fully trained to provide you with it. Our live-in care services in Sutton Coldfield mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Sutton Coldfield carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Sutton Coldfield
Our Sutton Coldfield carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Find out more about live-in care or visiting care in Sutton Coldfield
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Sutton Coldfield and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Sutton Coldfield that we cover:
|Sutton Coldfield||Mere Green||Four Oaks|
|Little Aston||Canwell||Little Hay|
|Kingsbury||Water Orton||Great Barr|
Visit our branch, open Mon-Fri
You can visit our Sutton Coldfield care team on Gate Lane on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Shannon and her team, please get in touch with us on 01215145298. We’re here to take your call seven days a week: