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and Sat & Sun: 9am - 6pm

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Sutton Coldfield

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Visiting and live-in care in Sutton Coldfield

Officially named The Royal Town of Sutton Coldfield by Henry VIII in 1528, this historic place is full of buildings and manors from a bygone era. Now classed as a district of Birmingham, Sutton (as it’s termed by the locals) was home to the late Doug Ellis, former Aston Villa Football Club Chairman and is now also home to one of the leading home care providers – Helping Hands.

Rowena and her team of dedicated carers can provide care local to you, covering Aldridge, Bassetts Pole, Brownhills, Canwell, Coleshill, Curdsworth, Erdington, Four Oaks, Great Barr, Hints, Kingsbury, Lea Marston, Little Aston, Little Hay, Mere Green, Perry Common, Sandwell, Shenstone, Stonnell, Streetly, Sutton Coldfield, Walmley, Walsall Wood, Water Orton, Whittington, Wishall, and the surrounding areas.

Meet Rowena , our Branch Manager

Rowena's role as Branch Manager is to oversee, manage and support every single carer and customer at the Sutton Coldfield branch. Having grown up in a very care-orientated environment, it was a natural progression for her to develop her career in the care industry.

She said: "I'm a firm believer in ensuring continuity of the same carer for each customer and providing the highest level of care possible. Knowing that you are the reason someone is safe and well looked after is a truly amazing thing to be able to do.

"I will always support my team of wonderful carers to ensure they are safe and happy in the work place, and that we continue to meet excellent standards for every one of our customers."

Home care in Sutton Coldfield to support you

Since 1989, our family-run company has been providing thousands of families with high-quality care for a range of different conditions and care needs. From dementia, Parkinson’s and stroke care to acquired brain injuries, mental health conditions, cerebral palsy and many more, we have the experience and expertise to help you when you most need it.

Person-centred care is what we specialise in, and we’ll work with you to put everything in place that works for you so that your care plan is tailored to your requirements. Even if you simply require assistance once a week to water your plants or to pop to the shops to get your weekly shopping, Rowena’s team can help.

Home visits start from 30 minutes per call up to several sessions a day to make sure you’re okay, providing peace of mind for both you and your loved ones. And if you have a more complex condition such as a stoma or PEG tube, our team of clinical nurses are on hand to support Rowena’s team in delivering the right level of care for you.

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My mum is very happy with the staff that come to her home. We both like the continuity of the same people coming. They are there with a professional and caring approach.

Liz from Sutton Coldfield

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Live-in care for round-the-clock reassurance

It can often be difficult to come to terms with increasing care needs, especially if you’re fiercely independent. But a residential home isn’t your only option if things are getting too much at home; a Helping Hands live-in carer will live with you in your property and deliver the very best care whilst you remain where you know and love best – at home.

Designed to give you freedom and to maintain your dignity, live-in care is crafted entirely around you. What’s more, we’ll work with you to make sure your live-in carer is able to support you with both your physical and emotional needs. So, if you have advanced Alzheimer’s but are a die-hard Villa fan, we’ll make sure that we find a live-in carer who has experience with your specific condition and is also a fellow Villain.

Live-in care enables you to lead the life you want to lead, without having to compromise on your independence. With no set menus or restrictions on when you can get up in the morning or go to bed, you’re at the forefront of your care making decisions that suit you. Whether it’s support with personal care, being moved regularly in bed to prevent pressure sores, assistance with mobility aids or gentle reminders to take prescribed medication – we’ll work with you to make sure everything is taken care of.

Domiciliary care that enables you to live at home

Being able to live independently in your own home is what underpins our service. And just because you have care needs, it doesn’t mean that you have to forgo your favourite hobbies or give up your home comforts. Domiciliary care allows you to have regular visits that fit in with your routine, rather than having to adhere to someone else’s rules.

Whether you live alone, as a couple, with a friend or even a canine companion, we’ll work around you and offer worry-free, excellent care. We can even walk your dog too – that way, everyone’s happy!

Dementia care that puts you at the centre

Coming to terms with a dementia diagnosis can often be unsettling and quite daunting. As one of the UK’s leading dementia home care specialists, we can help you to work out your next steps and ensure you get the best support for your needs.

Whether you have Pick’s disease, Alzheimer’s or vascular dementia, our team of expert carers understand how the symptoms of dementia vary from person to person. That’s why we’ll get to know you personally – from how you like your tea to what triggers any of your anxieties.

Continue the life you want to lead with elderly care

Just because you receive care, it doesn’t mean that what you love doing should be compromised. Whether it’s tending to your tomato plants, meeting up with friends or going for a stroll in Sutton Park, Rowena’s team will enable you to continue living your life at your pace, with a little help along the way.

And if your care needs change, we can amend your care plan to reflect this and ensure that the right support is in place for you. Whether you need the addition of a live-in carer or respite care if you’re living as a couple, we’ll make sure you retain your independence and dignity with the help of our friendly team.

Respite care for emergencies or short breaks in Sutton Coldfield

Respite care can cover a variety of scenarios – emergencies if your regular caregiver has to leave at short notice, support after a discharge from hospital or even to take over your care for a short period of time while your normal carer has a rest. Whatever the circumstances are, we can step in – often within as little as 24 hours from when you first get in contact with us – and deliver compassionate care that meets all of your requirements.

You may also be considering going on holiday or you might want to attend a wedding or party but are concerned about how you’ll get there safely and manage whilst you’re there. Worry not – Rowena’s team can swiftly arrange for someone to accompany you wherever you’re going, whilst still getting the care you need.

Dedicated, fully-trained carers in Sutton Coldfield

For the past 30 years, we’ve worked extremely hard to make sure we enable as many people as possible to stay in their own homes, and that wouldn’t be possible without our fantastic workforce of carers. Selected for their expertise, kindness and unfaltering willingness to help others, all of our carers go through a strict recruitment process, including a Disclosure Barring Service (DBS) screening. We only employ the very best because after all, we’re caring for you and your loved ones, so you deserve nothing less than the very best.

As the first and only home care provider to be awarded as a Centre of Excellence by Skills for Care, all of our carers receive top-of-the-range training by our in-house training teams, which covers manual handling, medication, dementia care, first aid and safeguarding. Alongside this, we regularly hold refresher courses for all of our carers, ensuring that they deliver care that is up-to-date and adheres to industry standards.

We’re very proud to be part of the Dementia Alliance and the United Kingdom Home Care Association (UKHCA), of which both are dedicated to improving the lives of those in need of support at home who are living with dementia and other conditions. We are also fully regulated by the Care Quality Commission (CQC) who inspect all of our teams to ensure that we’re delivering a safe, effective and responsive service.

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I have worked in care for eight years and I feel that the training given was excellent! The team helped me to start fairly quickly and my personal manager has been supportive.

Sarah, a visiting carer

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Areas across Sutton Coldfield that we cover:

AldridgeBassetts PoleBrownhills
ErdingtonFour OaksGreat Barr
HintsKingsburyLea Marston
Little AstonLittle HayMere Green
Perry CommonSandwellShenstone
StonnallStreetlySutton Coldfield
WalmleyWalsall WoodWater Orton

Find out more about care in Sutton Coldfield

If you’d like to find out more about the care options that Rowena and her team can provide for you, please get in touch with us, where we’re available to take your call seven days a week.

You’re welcome to come and see us at the Sutton Coldfield branch on Gate Lane. The team are there Monday to Friday between 8:30am and 5:30pm and will be happy to meet with you. Alternatively, we can come to you! Just let us know the best place for you and we’ll be there – even if it’s in your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


Latest Social Posts

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This says it all 💓 Supporting Alzheimer’s awareness. ... See MoreSee Less

This says it all 💓 Supporting Alzheimer’s awareness.

1 week ago

Helping Hands Home Care

Big well done to our carer Muriel 🙌🏻🙌🏻

Getting a compliment from one of our customers for going above and beyond!! What a star 🌟
... See MoreSee Less

Big well done to our carer Muriel 🙌🏻🙌🏻Getting a compliment from one of our customers for going above and beyond!! What a star 🌟

Comment on Facebook

Well done Muriel. x

Well done Muriel. Our paths have never crossed but I hear lots of lovely things about you from our customers. Well done xx


Big shout out to our carer Sian for achieving carer of the month for December, she kindly popped into the office on her day off to have her picture took ! Well done 👍🏻 ... See MoreSee Less

Big shout out to our carer Sian for achieving carer of the month for December, she kindly popped into the office on her day off to have her picture took ! Well done 👍🏻

Comment on Facebook

Well done Sian, well deserved and you look beautiful xx

You look lovely and well done you as you deserve it xx

Well done Sian. xx

Well done xx

worst picture of me ever 😂🙈🤦🏻‍♀️

aw guys 🙈 thank u xxxxxx


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Big thank you to all our carers who have worked over the Christmas and New year period. We appreciate you all and want to wish all our carers and customers a very happy new year.

Happy New Year from Team Sutton Coldfield 🎉🎉🎉🎉
... See MoreSee Less

Big thank you to all our carers who have worked over the Christmas and New year period. We appreciate you all and want to wish all our carers and customers a very happy new year.Happy New Year from Team Sutton Coldfield 🎉🎉🎉🎉

Do you feel a passion for caring for others? Aer you looking for a flexible career supporting people on a one-to-one basis so they can live independently at home?

We are looking for driven, caring individuals that can commit to working early in the morning, specifically from 7am onwards to cover breakfast time for our lovely customers. This is perfect for people who are looking for a week day job, but need part-time or full-time hours to fit around other responsibilities like family life or studying. By committing to regular hours each week you are sure to have continuity and flexibility in your day-to-day life.

No experience is necessary as we provide full training. If you feel a calling to care for other and have access to your own vehicle, we’d love to hear from you!

Apply below, pop in to branch or call us on 0121 5141 844

***Please only apply if you have access to your own vehicle and a full driving license***
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