Helping Hands have been providing dedicated, person-centred home care to people across England and Wales since 1989. In that time, it’s safe to say we’ve become industry leaders when it comes to helping people live more independently and enjoy a much better quality of life in the home where they’re at their most comfortable – surrounded by familiar furnishings, favourite views and friends and family. One of the care services that our home care in Sutton Coldfield team are able to offer is respite care. Respite care is an ideal option for people who only need care on a short-term basis but need it urgently.
It isn’t always possible to anticipate when you might need additional care at home. Respite care gives you or your loved one the opportunity to ensure your care provision doesn’t skip a beat. Perhaps your regular carer is taking a holiday at short notice, or maybe you’ve been discharged from hospital a few days earlier than expected. Whatever your reason for needing extra care, our Sutton Coldfield team are normally able to provide you with one of our superb respite carers within 24 hours of your initial phone call, meaning you won’t be left stressing over who’s going to look after you and your home.
When you opt for respite care from Helping Hands, we’ll make sure we take the time to understand your particular needs and preferences and will tailor your care plan accordingly. We know that your support needs will be unique to you, and that you’ll like things to be done in a certain way in your home. Perhaps you’re living with a medical condition that requires specialist support, or you’d simply like us to continue doing the housework the way your normal carer does it. We’ll be able to facilitate any requests you may have, ensuring you have full control over your respite care plan every step of the way.
We firmly believe that our carers are the very best industry because we’re very particular about who we recruit to our care teams. For instance, we’ll only consider candidates who possess naturally empathetic, caring personalities, and we perform extensive background checks on all new carers before they join Helping Hands.
Upon starting with us, every carer is enrolled in our award-winning training programme, which is supplemented by regular refresher courses to keep them up to date with the latest care industry standards and best practices. We also ensure all of our care services are independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have full peace of mind about the exceptional standard of our care.