Helping Hands has been around for over thirty years since being founded in 1989, but our ethos has never changed from day one; to provide people with the highest quality care in their own homes while promoting their independence as effectively as possible. All of our branches across England and Wales follow the same philosophy, including our branch in Sutton Coldfield. We are proud to offer home care to people in the local area and look forward to discussing your care needs with you soon.
Care at home has many advantages over residential care, the main one being that you get to stay in the place you love the most without having to uproot, and you still get the highest levels of quality care. With visits from just 30 minutes once a week right up to full-time live-in care, there is a package that we can devise for everyone’s needs, regardless of the level of support required. Each care package is supported by a flexible, personalised support plan which can be updated and altered as often as you need. Our carers can help with housework, meal preparation, medication administration, mobility difficulties and so much more, so please talk to the friendly team at Sutton Coldfield to learn more.
Perhaps you’ve found everyday tasks more difficult lately and you’d appreciate some help? Our carers can support with routine housework tasks such as vacuuming, dusting and laundry so that you don’t have to worry. You can sit and watch them work, while you enjoy a nice cuppa! Equally, if you or a loved one have complex care needs and require help around the clock, we can offer that as well. No scenario is outside of our carers’ abilities and knowledge.
Visits can be for as little as 30 minutes once a week, so if you’d appreciate some help to do a particular household task or you’d like a natter over a coffee, call the Sutton Coldfield team. We also offer overnight care for anyone who struggles to sleep and would require the same level of support during the hours of darkness. It can be lonely and isolating when you’re awake and everyone else is asleep, so if you need your medication, a meal or for any other reason, overnight care could be just what you’re looking for.
When you’re the carer it can be vital for your physical and mental health to ensure you get the right amount of time away. This is essential so you can recharge your energy, catch-up with family or just spend some quality time with yourself. Respite care from the Sutton Coldfield team means that a carer can come and take over your loved one’s care for a short or longer amount of time and there’ll be no disruption to the way they like things done.
In an emergency, care needs to be sourced quickly, which can be incredibly stressful for everyone involved, especially if you live a long way from the person needing care. However, the Sutton Coldfield team can have a carer in the person’s home within 24 hours, meaning that for an unexpected discharge from hospital, a regular carer’s sudden holiday or any type of emergency care situation, we can help.
The dedicated and professional team providing home care in Sutton Coldfield are committed to each and every one of their customers, ensuring that they all get the highest quality of care in their own home and that their independence is fully supported. Every carer is recruited locally and employed directly, as Helping Hands is not an agency, plus they receive extensive training when they join us and continuous professional development throughout their employment. This ensures that they are always fully up to date with industry developments and will best know how to care for you and any condition you may be living with. We have an extensive network of branches throughout England and Wales and are continuing to grow, so you can be reassured that you are being looked after by a company with a long history that continues to enjoy success. We are proud to be fully regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW), and we consistently achieve ‘Good’ ratings, to which our Sutton Coldfield branch is no exception. Along with Disclosure and Barring Service (DBS) screening for all staff, you can be confident with who is coming into your home, and your loved ones can be reassured that everything is regulated to keep you safe.
Contact our friendly customer care specialists today to discover how we could be supporting you and your loved ones. They’re available seven days a week for your convenience and will advise you on the best level of care for you.