Live-in care and visiting home care in Tamworth
Overlooked by the beautiful castle with over 900 years of history within its walls, Tamworth has a rich heritage that includes car manufacturing, ceramics and brickworks. For those that are more adventurous, Tamworth also has the UK’s first indoor ski slope at the Snowdome and Drayton Manor Theme Park, which is home to Thomas the Tank Engine and his friends. There is lots to see and do in this busy market town, but it wouldn’t be complete without a dedicated team of professional carers from Helping Hands.
Branch Manager Michelle and the team of friendly and compassionate carers are able to provide care services in Dotshill, Drayton Bassett, Fazeley, Kingsbury, Polesworth, Tamworth, Twycross, Wilnecote and the surrounding areas.
Meet Michelle, our Branch Manager
“Hello, I’m Michelle. As the Branch Manager for Tamworth, I ensure that each of our customers are enabled to remain in the comfort of their own home and that they receive the support they require with dignity and respect.
“With the support of the live-in, visiting and clinical care services, we aim to give our customers so much more than just practical support. We enable each individual to retain their independence safely at home with the memories that they have built up throughout their lives, alongside the person-centred support that they deserve.”
Visiting home care in Tamworth
Visiting care is something that we are very experienced in delivering. Since 1989, Helping Hands has been supporting thousands of people in their homes who need care and assistance to live the life they want to lead. This is something that Michelle and her team carry through in their everyday work and ensure that as many people as possible that need extra support in Tamworth are cared for.
From dementia, Parkinson’s and cancer to multiple sclerosis, cerebral palsy and myalgic encephalomyelitis (ME), Michelle’s team can support a wide range of different conditions and help you to live well and independently.
Even if you need someone to help you with the housework or walking your dog once a day, we’ll make sure you have everything you need to be as comfortable as possible, so that you can enjoy each and every day. And for the days that are slightly more difficult, you can rely upon a regular friendly face that will check you’re ok and have a natter with you over a cup of tea.
The carers are good listeners and they help with everything. They give you space when you need it and don’t try to interfere. I couldn’t recommend a more pleasant care company.
Sarah, a Helping Hands customer
Tailored, one-to-one live-in care
For those that require more intensive support at home, live-in care could be a more suitable option for you or your loved one. With fully-trained carers that are there for you whenever you need them, you have extra peace of mind that there will be someone there round-the-clock for you. So, if you tend to wake up at night and need support with getting out of bed safely, your live-in carer will be ready to assist you.
Trained to support with needs such as tracheostomies, stomas and PEG feeding, live-in carers are fully supported by a team of nurses who all have a wealth of clinical experience. So, if you’re recovering from a stroke or have a complex neurological condition, there’s no need for you to move into assisted living accommodation – you can receive expert care whilst you remain at home.
To ensure that you have a carer that you’ll get along with, we will work with you to choose a someone that has similar interests to you. After all, you’ll be welcoming them into your home to live with you, so it makes sense that should get on with them – they may even become more like one of the family or a close friend.
Giving you choice with domiciliary care
Domiciliary care allows you to choose when, where and how you receive the care that you need, so that you are always in full control. You may only need support once a week with the housework or you might need someone to pop in several times a day to assist you with personal care – either way, the care that you receive is entirely bespoke to you.
Michelle’s team can help you with a whole host of different activities or tasks that you’ve been meaning to do – whether that’s different medical appointments that you have to regularly attend, collecting your groceries with you or even accompanying you to Tamworth town centre so that you can catch up with your friends.
Dementia care for you and your family
With a diagnosis of dementia can come lots of uncertainty, anxiety and misunderstanding about what your condition is and how it may affect you. But the Tamworth team are here to assuage any of those feelings and guide you through your diagnosis, step by step, so that you can live well with dementia.
As well as supporting you at home, Helping Hands’ dementia care also ensures that you have the same carers that come and see you to prevent any confusion and uncomfortableness. That way, you can get used to your routine and build up a rapport with the people that help you to maintain it.
Extra support with elderly care
The time may have come where you’ve noticed things aren’t as easy to do as they once were, especially round the house. Or you may have started to become unsteady on your feet and need assistance with mobility aids. Whatever you need support with as you get older, elderly care from Michelle’s team could be the perfect solution for you.
Designed around you, we’ll fit in with your existing schedule and be there to enable you rather than take over. Even if you want to enjoy a day out with your children and grandchildren at Drayton Manor, we can be there to support you with your mobility or personal care while you enjoy quality time as a family.
Respite care for holidays or short-breaks
Whether you’re travelling abroad or a couple of hours down the motorway to the seaside, everyone should be able to go on holiday. Having time to rest and relax whilst enjoying time with your friends or family is really important for your emotional wellbeing, and just because you have additional care needs, it doesn’t mean that you can’t go for a short break. With respite care, one of our carers will accompany you wherever you decide to go and stay with you for the duration of your holiday, providing constant support. That way, you can all enjoy a real break without letting your care needs get in the way.
Just as it’s important for you to have a holiday, it’s also important for your regular care giver to take a break from time-to-time, so that they can recover both physically and mentally. Caring for someone else is an extremely rewarding job but can be very draining. With a respite carer, you can still receive the care that you need, so that everyone has the reassurance of knowing you’re taken care of without any detriment to your wellbeing.
Expert, fully-trained carers for your needs
There are lots of things that we consider before selecting someone to join the Helping Hands team. Firstly, they need to provide several character references from previous employers and people that know them. Secondly, they must pass a Disclosure Barring Service (DBS) screening so that we can ensure we aren’t putting any of our customers at risk. And finally, they must be innately kind, compassionate and willing to go the extra mile for their customers. We don’t necessarily need people who have had previous care experience, but people that are friendly, genuine and want to do the best for someone in their care.
Once they have passed our stringent recruitment process, all of our carers go through a rigorous training programme that covers manual handling, first aid, medication, dementia and safeguarding. This equips them for their role as carer but also allows them to refresh their skills when they go through regular refresher courses throughout the year.
As a national provider of home care, we are monitored by the Care Quality Commission (CQC), an industry body that ensures all public and private health care companies follow strict regulations such as being fully compliant, effective, responsive and safe.
I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.
Sarah, a Helping Hands carer
Areas across Tamworth that we cover:
Find out more about care in Tamworth
When it comes to deciding what type of care you may need, it can be quite daunting. Our friendly advisors are available to talk through any of your concerns and answer any questions that you may have, seven days a week.
You can also pop into the Tamworth branch on George Street, where Michelle and the team will be happy to talk through your care needs with you over a cup of tea. They can even arrange to come to you – just let us know a time and day that suits you.