Our home care team in Tamworth are experts in empathy and specialists in compassion. Not only is every carer handpicked for their ability to be selfless towards others, but they also receive regular, ongoing training in line with the Care Quality Commission’s guidelines. Rest assured, our team are on hand to provide an exceptional standard of support throughout all levels of care.
Branch Manager Michelle and the team of friendly and compassionate carers are able to provide care services in Dotshill, Drayton Bassett, Fazeley, Kingsbury, Polesworth, Tamworth, Twycross, Wilnecote and the surrounding areas.
Overlooked by the beautiful castle with over 900 years of history within its walls, Tamworth has a rich heritage that includes car manufacturing, ceramics and brickworks. For those that are more adventurous, Tamworth also has the UK’s first indoor ski slope at the Snowdome and Drayton Manor Theme Park, which is home to Thomas the Tank Engine and his friends. There is lots to see and do in this busy market town, but it wouldn’t be complete without a dedicated team of professional carers from Helping Hands.
Contact our Tamworth team today to plan a care package tailored entirely to you and your requirements. From a weekly visit to around-the-clock support from a full-time live-in carer, we are available to help, no matter your age or condition.
“Hello, I’m Michelle. As the Branch Manager for Tamworth, I ensure that each of our customers are enabled to remain in the comfort of their own home and that they receive the support they require with dignity and respect.
“With the support of the live-in, visiting and clinical care services, we aim to give our customers so much more than just practical support. We enable each individual to retain their independence safely at home with the memories that they have built up throughout their lives, alongside the person-centred support that they deserve.”
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Visiting care is something that we are very experienced in delivering. Since 1989, Helping Hands has been supporting thousands of people in their homes who need care and assistance to live the life they want to lead. This is something that Michelle and her team carry through in their everyday work and ensure that as many people as possible that need extra support in Tamworth are cared for.
From dementia, Parkinson’s and cancer to multiple sclerosis, cerebral palsy and myalgic encephalomyelitis (ME), Michelle’s team can support a wide range of different conditions and help you to live well and independently.
Even if you need someone to help you with the housework or walking your dog once a day, we’ll make sure you have everything you need to be as comfortable as possible, so that you can enjoy each and every day. And for the days that are slightly more difficult, you can rely upon a regular friendly face that will check you’re ok and have a natter with you over a cup of tea.
For those that require more intensive support at home, live-in care could be a more suitable option for you or your loved one. With fully-trained carers that are there for you whenever you need them, you have extra peace of mind that there will be someone there round-the-clock for you. So, if you tend to wake up at night and need support with getting out of bed safely, your live-in carer will be ready to assist you.
Trained to support with needs such as tracheostomies, stomas and PEG feeding, live-in carers are fully supported by a team of nurses who all have a wealth of clinical experience. So, if you’re recovering from a stroke or have a complex neurological condition, there’s no need for you to move into assisted living accommodation – you can receive expert care whilst you remain at home.
To ensure that you have a carer that you’ll get along with, we will work with you to choose a someone that has similar interests to you. After all, you’ll be welcoming them into your home to live with you, so it makes sense that should get on with them – they may even become more like one of the family or a close friend.
Domiciliary care allows you to choose when, where and how you receive the care that you need, so that you are always in full control. You may only need support once a week with the housework or you might need someone to pop in several times a day to assist you with personal care – either way, the care that you receive is entirely bespoke to you.
Michelle’s team can help you with a whole host of different activities or tasks that you’ve been meaning to do – whether that’s different medical appointments that you have to regularly attend, collecting your groceries with you or even accompanying you to Tamworth town centre so that you can catch up with your friends.
With a diagnosis of dementia can come lots of uncertainty, anxiety and misunderstanding about what your condition is and how it may affect you. But the Tamworth team are here to assuage any of those feelings and guide you through your diagnosis, step by step, so that you can live well with dementia.
As well as supporting you at home, Helping Hands’ dementia care also ensures that you have the same carers that come and see you to prevent any confusion and uncomfortableness. That way, you can get used to your routine and build up a rapport with the people that help you to maintain it.
The time may have come where you’ve noticed things aren’t as easy to do as they once were, especially round the house. Or you may have started to become unsteady on your feet and need assistance with mobility aids. Whatever you need support with as you get older, elderly care from Michelle’s team could be the perfect solution for you.
Designed around you, we’ll fit in with your existing schedule and be there to enable you rather than take over. Even if you want to enjoy a day out with your children and grandchildren at Drayton Manor, we can be there to support you with your mobility or personal care while you enjoy quality time as a family.
Whether you’re travelling abroad or a couple of hours down the motorway to the seaside, everyone should be able to go on holiday. Having time to rest and relax whilst enjoying time with your friends or family is really important for your emotional wellbeing, and just because you have additional care needs, it doesn’t mean that you can’t go for a short break. With respite care, one of our carers will accompany you wherever you decide to go and stay with you for the duration of your holiday, providing constant support. That way, you can all enjoy a real break without letting your care needs get in the way.
Just as it’s important for you to have a holiday, it’s also important for your regular care giver to take a break from time-to-time, so that they can recover both physically and mentally. Caring for someone else is an extremely rewarding job but can be very draining. With a respite carer, you can still receive the care that you need, so that everyone has the reassurance of knowing you’re taken care of without any detriment to your wellbeing.
There are lots of things that we consider before selecting someone to join the Helping Hands team. Firstly, they need to provide several character references from previous employers and people that know them. Secondly, they must pass a Disclosure Barring Service (DBS) screening so that we can ensure we aren’t putting any of our customers at risk. And finally, they must be innately kind, compassionate and willing to go the extra mile for their customers. We don’t necessarily need people who have had previous care experience, but people that are friendly, genuine and want to do the best for someone in their care.
Once they have passed our stringent recruitment process, all of our carers go through a rigorous training programme that covers manual handling, first aid, medication, dementia and safeguarding. This equips them for their role as carer but also allows them to refresh their skills when they go through regular refresher courses throughout the year.
As a national provider of home care, we are monitored by the Care Quality Commission (CQC), an industry body that ensures all public and private health care companies follow strict regulations such as being fully compliant, effective, responsive and safe.
Our Tamworth branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
37 George Street, Tamworth B79 7LJ Show on Map