Live-in care and visiting home care in Tamworth
Our expert carers are here to help families living in Tamworth, Lichfield and the surrounding areas. Branch Manager Jessica Jay and her fully-trained carers are committed to providing the best possible care within people’s homes, assisting with everything from housekeeping through to advanced care support.
Meet Jessica, our Branch Manager
Having started her care career at the age of 17, Jessica is committed to helping her carers be the best that they can and ensures that everyone they support in the Tamworth and Lichfield area has the highest level of care possible.
Jessica shares how her care journey began and the importance of supporting people within the comfort of their own homes. “I began my career in care working at a dementia residential care home. At the age of 18, I joined a domiciliary care company as a care worker. I progressed within the role to senior care worker, team leader, care coordinator and then care manager, all of which have helped me build my skills and knowledge. However, I soon learned that domiciliary care is my true passion.”
Jessica works with her experienced team of carers and supervisors across the Tamworth area, ensuring that each customer has the right support to enable them to live independently at home. Call today to find out how she and the team can help you or a loved one.
Regular home visits in Tamworth to fit your schedule
Our carers are ready to help. From as little as 30 minutes each week through to several hours a day, there is so much that your own dedicated carer can help you with and care is always carried out on your terms.
- Personal care – helping you with bathing or bed-baths and always focusing on preserving your dignity and privacy
- Household support – from carrying out light housework to preparing meals, helping you to enjoy the things that mean the most to you
- Mobility assistance – enabling you to get out and about in your local community or assisting you around the house
- Advanced support – assisting with complex care needs such as catheters, peg-feeding and respiratory equipment
- Medication support – making sure you have your medication at the right time or offering prompts to take these
Because situations can occur suddenly and without warning, we can provide temporary respite care to handle hospital discharges, family emergencies, and situations such as falls. And if you need to take a break from supporting a loved one, our respite care support ensures that they will still have the right level of care while you can take some time to recharge your batteries.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
The carers are good listeners and they help with everything. They give you space when you need it and don’t try to interfere. I couldn’t recommend a more pleasant care company.
Sarah, a Helping Hands customer
24-hour care for complete peace of mind
Full-time live-in care is an option for when you need continuous support each day or even night. With your own carer living with you, you can have all the help you need without having to move into a residential home.
Each of our Tamworth live-in carers go through an extended training programme at our Centre of Excellence, which means you can be sure that you’ll only receive the best possible support.
Our carers are also carefully selected based on their personalities and interests, meaning you can enjoy certain hobbies together.
And to make sure you both settle in well with each other, your local manager will be there to oversee everything. If anything changes, they’ll make sure these changes are implemented quickly and efficiently.
Dementia care in Tamworth
Routine and familiarity are both always important for people affected by dementia. With our team of dementia specialists on hand to guide and advise, our carers can help you to support a loved one who is living with the condition.
Many of our carers undertake extra dementia training to better understand the support they can provide for your family member or friend. And because care is carried out in the home, we can help to maintain familiar routines while surrounded by home comforts.
Dedicated carers for advanced needs
For people living with more complex conditions such as motor neurone disease or multiple sclerosis, or those who have sustained a spinal injury, independence is always of upmost importance. With 30 years’ experience providing support for people with complex healthcare needs, you or your loved one can remain safe in the comfort of the home, with familiar a routine.
Our team in Tamworth works alongside a team of clinical nurse specialists, all of who have a wealth of experience in managing advanced care packages, involving complex medication, tracheostomy care and monitoring respiratory equipment, to put in place a dedicated care plan that is best suited to your requirements.
Whether you’re looking for help with your daily routine or recovering from a serious injury or illness, we’re here for you all the way. We can even help you and your family to go away for a break, with a fully-trained carer on hand to help with anything you might need.
Fully-trained carers here to help in Tamworth
Our Tamworth carers all share a passion for care and a commitment to providing care of the highest standard. Each undertakes an advanced training programme endorsed by Skills for Care before starting with us, covering everything from personal care to how to help with mobility.
There are also plenty of opportunities for our carers to take refresher training. Even if they’ve been working in care for several years, we take pride in giving each carer the highest standard of training possible, so that they can provide the best care to your family.
As a provider regulated by the Care Quality Commission, we do everything we can to make sure that our customers feel safe and comfortable. And because all of our carers are employed by us directly, we can guarantee support if there is ever a problem.
I’ve been a visiting carer for nearly five years now, and really enjoy it! The flexibility helps me to stay at home with my children in the daytime and work evenings and weekends.
Sarah, a Helping Hands carer
Areas across Tamworth that we cover:
Visit our Tamworth branch
The opening hours for the branch in Tamworth are listed below.
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Jessica and her team, call us seven days a week on 01543331397 (Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm).