Home care in Tamworth
Visiting care and home care in Tamworth
Overlooked by the beautiful castle with over 900 years of history within its walls, Tamworth has a rich heritage that includes car manufacturing, ceramics and brickworks. For those that are more adventurous, Tamworth also has the UK’s first indoor ski slope at the Snowdome and Drayton Manor Theme Park, which is home to Thomas the Tank Engine and his friends. There is lots to see and do in this busy market town, but it wouldn’t be complete without a dedicated team of professional carers from Helping Hands.
Contact our Tamworth team today to plan a care package tailored entirely to you and your requirements. From a weekly visit to around-the-clock support from a full-time live-in carer, we are available to help, no matter your age or condition.
Quality care provided in your own home
Home care from our Tamworth team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Tamworth care team
Area Care Manager
My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality service to customers, and ensuring that branch care managers feel supported in their roles to do this. I started in care 20+ years ago as a care worker whilst studying at university. This was to gain experience in a customer-facing role and because I have a passion for caring for people with various disabilities. After finishing university, I continued in the care sector as I enjoyed supporting people to live their way in their own home. I worked my way up to a care coordinator, registered care manager and then managing multiple sites as a director of services. I took on the role at Helping Hands as head of care as their values align with me, the main one being KINDNESS. At Helping Hands, we believe in providing a quality, safe and effective service to our customers and recruiting the best talent to enable us to do this. Just like the customer, we value our staff by being flexible for them and providing them with extensive training to do their role and progress within the organisation; as head of care, this makes me proud to work here! I champion dignity in care and believe that everyone should be treated with dignity - this is a basic human right and not an added extra.
Regional Care Director, Central and New Branches
Reviews and credentials
4.8 out of 5 | Based on 17 reviews
We are actively collecting and monitoring our reviews and feedback for Tamworth to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care in Tamworth
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Home care is something that we are very experienced in delivering. Since 1989, Helping Hands has been supporting thousands of people in their homes who need care and assistance to live the life they want to lead. This is something that the team carry through in their everyday work and ensure that as many people as possible that need extra support in Tamworth are cared for.
From dementia, Parkinson’s and cancer to multiple sclerosis, cerebral palsy and myalgic encephalomyelitis (ME), our Tamworth homecare team can support a wide range of different conditions and help you to live well and independently.
Even if you need someone to help you with the housework or walking your dog once a day, we’ll make sure you have everything you need to be as comfortable as possible, so that you can enjoy each and every day. And for the days that are slightly more difficult, you can rely upon a regular friendly face that will check you’re ok and have a natter with you over a cup of tea.
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Better than a care agency
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We pride ourselves on being a private care service rather than a care agency, which means you won’t encounter any hidden additional costs or extra charges. At Helping Hands, we’re transparent about our fees, and you’ll have complete control over the care you receive, meaning you’ll know exactly what to expect from us in terms of weekly hours, level of care and type of support. We’ll also be able to tailor our care service so that it’s perfectly suited to your condition and circumstances, and can adapt it accordingly as your situation changes.
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Tailored, one-to-one live-in care in Tamworth
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For those that require more intensive support at home, live-in care in Tamworth could be a more suitable option for you or your loved one. With fully-trained carers that are there for you whenever you need them, you have extra peace of mind that there will be someone there round-the-clock for you.
To ensure that you have a carer that you’ll get along with, we will work with you to choose a someone that has similar interests to you. After all, you’ll be welcoming them into your home to live with you, so it makes sense that should get on with them – they may even become more like one of the family or a close friend.
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Giving you choice with private care
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Private care allows you to choose when, where and how you receive the care that you need, so that you are always in full control. You may only need support once a week with the housework or you might need someone to pop in several times a day to assist you with personal care – either way, the care that you receive is entirely bespoke to you.
Our Tamworth care team can help you with a whole host of different activities or tasks that you’ve been meaning to do – whether that’s different medical appointments that you have to regularly attend, collecting your groceries with you or even accompanying you to Tamworth town centre so that you can catch up with your friends.
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Expert, fully-trained carers for your needs
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There are lots of things that we consider before selecting someone to join the Helping Hands team. Firstly, they need to provide several character references from previous employers and people that know them. Secondly, they must pass a Disclosure Barring Service (DBS) screening so that we can ensure we aren’t putting any of our customers at risk. And finally, they must be innately kind, compassionate and willing to go the extra mile for their customers. We don’t necessarily need people who have had previous care experience, but people that are friendly, genuine and want to do the best for someone in their care.
Once they have passed our stringent recruitment process, all of our carers go through a rigorous training programme that covers manual handling, first aid, medication, dementia and safeguarding. This equips them for their role as carer but also allows them to refresh their skills when they go through regular refresher courses throughout the year.
As a national provider of home care, we are monitored by the Care Quality Commission (CQC), an industry body that ensures all public and private health care companies follow strict regulations such as being fully compliant, effective, responsive and safe.
Branch information
37 George Street,
Tamworth,
Staffordshire,
B79 7LJ