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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 17 reviews


Our home care team in Tamworth are experts in empathy and specialists in compassion. Not only is every carer handpicked for their ability to be selfless towards others, but they also receive regular, ongoing training in line with the Care Quality Commission’s guidelines. Rest assured, our team are on hand to provide an exceptional standard of support throughout all levels of care. 

The branch team and their friendly, compassionate carers are able to provide care services in Burton-upon-Trent, Dotshill, Drayton Bassett, Fazeley, Kingsbury, Lichfield, Polesworth, Tamworth, Twycross, Wilnecote and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01543331397 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Tamworth, 37 George Street, Tamworth, Staffordshire, B79 7LJ (see on maps)

Visiting care and live-in care in Tamworth

Overlooked by the beautiful castle with over 900 years of history within its walls, Tamworth has a rich heritage that includes car manufacturing, ceramics and brickworks. For those that are more adventurous, Tamworth also has the UK’s first indoor ski slope at the Snowdome and Drayton Manor Theme Park, which is home to Thomas the Tank Engine and his friends. There is lots to see and do in this busy market town, but it wouldn’t be complete without a dedicated team of professional carers from Helping Hands.

Contact our Tamworth team today to plan a care package tailored entirely to you and your requirements. From a weekly visit to around-the-clock support from a full-time live-in carer, we are available to help, no matter your age or condition.

Meet the team

Monica Ahir

Meet Monica Ahir, our Regional Care Director, Tamworth

Hello, I’m Monica. I have lived and worked in Wolverhampton for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable, and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time I enjoy reading, spending time with my family and going on exotic holidays!
Kathryn Mahon

Kathryn Mahon

Regional Clinical Lead, Central

Read More
Nesta Bishop

Nesta Bishop

Live-In Area Care Manager, Central

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative Care

Other services we provide at this branch

Visiting care in Tamworth

Visiting care is something that we are very experienced in delivering. Since 1989, Helping Hands has been supporting thousands of people in their homes who need care and assistance to live the life they want to lead. This is something that the team carry through in their everyday work and ensure that as many people as possible that need extra support in Tamworth are cared for.

From dementia, Parkinson’s and cancer to multiple sclerosis, cerebral palsy and myalgic encephalomyelitis (ME), our Tamworth team can support a wide range of different conditions and help you to live well and independently.

Even if you need someone to help you with the housework or walking your dog once a day, we’ll make sure you have everything you need to be as comfortable as possible, so that you can enjoy each and every day. And for the days that are slightly more difficult, you can rely upon a regular friendly face that will check you’re ok and have a natter with you over a cup of tea.

Tailored, one-to-one live-in care

For those that require more intensive support at home, live-in care could be a more suitable option for you or your loved one. With fully-trained carers that are there for you whenever you need them, you have extra peace of mind that there will be someone there round-the-clock for you. So, if you tend to wake up at night and need support with getting out of bed safely, your live-in carer will be ready to assist you.

Trained to support with needs such as tracheostomies, stomas and PEG feeding, live-in carers are fully supported by a team of nurses who all have a wealth of clinical experience. So, if you’re recovering from a stroke or have a complex neurological condition, there’s no need for you to move into assisted living accommodation – you can receive expert care whilst you remain at home.

To ensure that you have a carer that you’ll get along with, we will work with you to choose a someone that has similar interests to you. After all, you’ll be welcoming them into your home to live with you, so it makes sense that should get on with them – they may even become more like one of the family or a close friend.

Giving you choice with domiciliary care

Domiciliary care allows you to choose when, where and how you receive the care that you need, so that you are always in full control. You may only need support once a week with the housework or you might need someone to pop in several times a day to assist you with personal care – either way, the care that you receive is entirely bespoke to you.

Our Tamworth care team can help you with a whole host of different activities or tasks that you’ve been meaning to do – whether that’s different medical appointments that you have to regularly attend, collecting your groceries with you or even accompanying you to Tamworth town centre so that you can catch up with your friends.

Dementia care for you and your family

With a diagnosis of dementia can come lots of uncertainty, anxiety and misunderstanding about what your condition is and how it may affect you. But the Tamworth team are here to assuage any of those feelings and guide you through your diagnosis, step by step, so that you can live well with dementia.

As well as supporting you at home, Helping Hands’ dementia care also ensures that you have the same carers that come and see you to prevent any confusion and uncomfortableness. That way, you can get used to your routine and build up a rapport with the people that help you to maintain it.

Extra support with elderly care

The time may have come where you’ve noticed things aren’t as easy to do as they once were, especially round the house. Or you may have started to become unsteady on your feet and need assistance with mobility aids. Whatever you need support with as you get older, elderly care could be the perfect solution for you.

Designed around you, we’ll fit in with your existing schedule and be there to enable you rather than take over. Even if you want to enjoy a day out with your children and grandchildren at Drayton Manor, we can be there to support you with your mobility or personal care while you enjoy quality time as a family.

Respite care for holidays or short-breaks

Whether you’re travelling abroad or a couple of hours down the motorway to the seaside, everyone should be able to go on holiday. Having time to rest and relax whilst enjoying time with your friends or family is really important for your emotional wellbeing, and just because you have additional care needs, it doesn’t mean that you can’t go for a short break. With respite care, one of our carers will accompany you wherever you decide to go and stay with you for the duration of your holiday, providing constant support. That way, you can all enjoy a real break while ensuring your care isn’t compromised.

Just as it’s important for you to have a holiday, it’s also important for your regular care giver to take a break from time-to-time, so that they can recover both physically and mentally. Caring for someone else is an extremely rewarding job but can be very draining. With a respite carer, you can still receive the care that you need, so that everyone has the reassurance of knowing you’re taken care of without any detriment to your wellbeing.

Expert, fully-trained carers for your needs

There are lots of things that we consider before selecting someone to join the Helping Hands team. Firstly, they need to provide several character references from previous employers and people that know them. Secondly, they must pass a Disclosure Barring Service (DBS) screening so that we can ensure we aren’t putting any of our customers at risk. And finally, they must be innately kind, compassionate and willing to go the extra mile for their customers. We don’t necessarily need people who have had previous care experience, but people that are friendly, genuine and want to do the best for someone in their care.

Once they have passed our stringent recruitment process, all of our carers go through a rigorous training programme that covers manual handling, first aid, medication, dementia and safeguarding. This equips them for their role as carer but also allows them to refresh their skills when they go through regular refresher courses throughout the year.

As a national provider of home care, we are monitored by the Care Quality Commission (CQC), an industry body that ensures all public and private health care companies follow strict regulations such as being fully compliant, effective, responsive and safe.

Find out more about care in Tamworth

When it comes to deciding what type of care you may need, it can be quite daunting. Our friendly advisors are available to talk through any of your concerns and answer any questions that you may have, seven days a week.

You can also pop into the Tamworth branch on George Street, where the team will be happy to talk through your care needs with you over a cup of tea. They can even arrange to come to you – just let us know a time and day that suits you.

Call us on 01543331397 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Tamworth to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 17 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 4 reviews

Our credentials

Our Tamworth branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Tamworth, 37 George Street, Tamworth, Staffordshire, B79 7LJ Show on Map

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