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Home care in Byfleet

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
01483 917414

Lines open until 5:30 PM

Existing customer
01483 917414

Visiting care and home care in Byfleet

Helping Hands have been supporting people across England and Wales since 1989, so it’s no surprise that we’re considered the UK’s most trusted private home care provider. Our home care services are independently regulated by the Care Quality Commission so that you and your loved ones can have complete confidence in the high standards of your support.

Regardless of your circumstances, you’re merely a phone call away from unparalleled assistance with every aspect of your daily routine. Whether you live in Byfleet or the surrounding area we are well-established across Surrey, and we'll ensure you live your best life possible at home.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Byfleet team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Byfleet care team
Michelle McMahon
Michelle McMahon

Branch Care Manager

Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Byfleet branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High Quality Home Care in Byfleet

We’ve been providing the highest standards of care and support for 36 years, which ensures all of our customers are able to remain in the home they love. We support your daily routine so that you remain in control of how you live, while your personalised support plan will detail everything for your and your carers’ benefit. Whether you need us for an hour or two a week or around the clock, we’ll be there.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 Live in care support

If you need around the clock support and think your only option is to move into residential care, you couldn’t be more wrong! You may live alone or be supported by your partner, but with live-in care you’ll have someone in the house with you day and night, meaning that all of your needs are catered for. Our carers will always work tirelessly to keep you as independent, safe, and comfortable in your home as possible.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Byfleet

You get a different level of service from a private home care company compared to a care agency, such as the fact we’re fully regulated by the Care Quality Commission. Our care is transparent at all times, from the price you pay to the support you can expect from your compassionate, professional carers. We recruit and employ our carers ourselves, plus screen them fully through the DBS, so you can be sure that only the best people are coming into your home.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Byfleet

Our carers are amazing, and that’s not just us being biased. We have thousands of Trustpilot and Google reviews that our customers and their loved ones have written to support the service they’ve received. We also have a high level of satisfaction amongst our carers because we look after them the way they look after you. This includes offering qualifications and ongoing learning so that they’ll always have an opportunity to progress.

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FAQs

Home care in Godalming can be a great solution at many different stages of life. Some people reach a point where everyday tasks begin to take a little longer, while others may need support following an illness, hospital stay or change in mobility. Home care allows individuals to remain in familiar surroundings while receiving the help they need to live well and safely. Helping Hands in Godalming support people with a wide range of needs. Whatever your situation, our local care team take the time to understand what matters most to you and build support around your routines and preferences.

The cost of home care in Godalming depends on the type and level of support required. Factors such as the number of hours needed, the complexity of care and whether support is visiting or live-in will all influence the final cost. During your free care assessment, your Godalming Care Manager will explain the cost of your proposed care plan clearly and transparently. We don’t believe in hidden charges or unnecessary extras, so the price you are given is the price you’ll pay. Care plans are tailored carefully to ensure you receive the right level of support without paying for services you do not need.

Care needs can change over time and flexibility is central to how Helping Hands work. If your circumstances change, your care plan can be adjusted to reflect new routines, additional support or reduced hours. Our brilliant Godalming care team will work closely with you and your family to make sure your care continues to meet your needs and fits into your daily life.

Care can often begin within 48 hours of your initial phone call, depending on availability. The Godalming care team understand that care needs can arise unexpectedly, and will always be transparent about how quickly support can start.

Getting started is simple. A friendly member of the Godalming team will arrange a free care assessment in your home with a local Care Manager. This conversation focuses on your needs, preferences and goals, allowing the care team to recommend the most suitable support.

Yes. All Helping Hands carers in Godalming are fully insured, bonded and employed directly by Helping Hands. Each carer completes thorough background checks, professional training and ongoing supervision to ensure safe, high-quality care.

If your regular carer is unavailable, the Godalming care team will arrange a suitable replacement. Every carer receives the same high standard of training and will be fully briefed before supporting you.

Branch information
Address

Helping Hands Godalming, 6B Queen Street, Godalming, GU7 1BD

Show in maps Byfleet Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed