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Rated excellent on TrustPilot
Locally managed service

Camberley

Little and often, companionship to nursing. With branches nationwide.

4.9 out of 5 stars from 16 reviews

Camberley

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01276 862 737 *If you are an existing customer, please use the branch phone number

Branch address

14 The Parade, Frimley, GU16 7HY (see on maps)

Live-in care and visiting care in Camberley

Located in the leafy county of Surrey and a stone’s throw away from the bustling city life of London is the charming town of Camberley. Known for its historical links such as a being the resting spot for the infamous highway men and home to the National Rifle Association which was established in 1853, Camberley is also home to a local team of friendly and experienced Helping Hands carers.

The team of carers work tirelessly to deliver the very best in person-centred care in Bagshot, Camberley, Chavey Down, Chobham, Crowthorne, Elvethan, Farnborough, Longcross, Ottershaw, Windlesham and the surrounding areas.

Meet the team

Kerry Feltwell

Meet Kerry Feltwell, our Regional Clinical Lead, South East

“Hi there, I’m Kerry, the Regional Clinical Lead for the South East Region. I started with Helping Hands in August of 2019 and I really enjoy the challenges of working in the health sector. I am an enthusiastic and motivated practitioner with a history of delivering bespoke patient-centred care to the highest standards. I am passionate about supporting my clinical customers within the region and the carers that look after them, and I am proud to be their advocate."

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Tailored care in Camberley

For over 30 years, Helping Hands have been supporting thousands of people to lead an independent life whilst remaining in their own homes, and that’s exactly what the team are able to do for anyone who needs extra help in and around Camberley.

Upholding the core values of the company is something that the team take very seriously. They will work with you to find out what your needs are and how they can accommodate them in the most suitable way for you. So, if you need support with getting dressed and styling your hair or if you just need an extra pair of hands around the house once a week, they’ll be able to find a care package completely suited to you.

Just because we put something in place to help you, it doesn’t mean that we can’t adapt it. If you’re living with a progressive condition such as Parkinson’s or Alzheimer’s, we can always amend your care package so that any additional needs are catered for.

Live-in care for round-the-clock support

For more complex health care needs or conditions, live-in care could be a more suitable option for you to ensure that you and your family always have the peace of mind that all of your needs are taken care of round the clock.

As the name suggests, a live-in carer will come and live with you in your home to get to know you and be on hand whenever you need them. Whether it’s assistance with administering medication at regular intervals throughout the day and night, or if you need specific stoma care in addition to mobility support – we’ll find the right carer for you who will be fully supported by our team of clinical nurses.

Even though you may have several different practical needs that need tending to, a live-in carer is there for you and you only. They don’t have to tend to any other customers or adhere to strict meal or waking times that are common practice in residential settings – they’re there to ensure that your physical and mental health are the best they can be. So, if you enjoy spotting the local wildlife along Basingstoke Canal or fancy going for a coffee at Lightwater Country Park, we’ll be there with you every step of the way.

Domiciliary care chosen by you

Designed to give you choice and independence, domiciliary care enables you to live the life you want to lead without compromising on the level of care you are able to receive. The team will work with you to decide the best level of care for you that complements your existing routines. That way, you are receiving assistance that enables you, rather than taking over and doing everything for you.

Whether you wish to keep up with your social life and just need a bit of assistance in getting to and from your friend’s house, or you need someone to help you with cleaning the dishes and preparing some of your meals, domiciliary care is led entirely by you so that you get the most out of life in the way you choose

Dementia care for extra peace of mind

Dementia can often be a word and condition that many are afraid of, but with our team of dementia specialists we’ll ensure that they work with you and your loved ones so that any of your questions or anxieties are alleviated, whilst putting a comprehensive package of care in place to make sure you’re safe and comfortable at home.

From Pick’s disease to frontotemporal dementia, Alzheimer’s to vascular dementia, we’ve spent years ensuring that all of our carers are able to provide the very best in dementia care, regardless of the type of dementia you have. We have introduced a Dementia Champion accreditation awarded to carers and managers who have studied, trained for and worked with those living with dementia in detail. This ensures that we are always improving on and sharing best practice when it comes to dementia, which in turn assures that you or your loved one will receive the best in dementia care.

Feel young again with elderly care

With flexible elderly care from the Camberley team, you can choose how often and when you receive care. From an extra pair of hands around the house to dead-heading your plants and watering the flowers – the possibilities for what you can have support with really are endless.

From as little as 30-minute visits per week to regular calls throughout the day to help you with the washing and going to the toilet, elderly care is flexible around your requirements and existing schedule. We’ll take the lead from you and if anything changes, we can alter your care calls too.

Respite care for additional support

From extra assistance when you’re recovering from an injury or illness, to several weeks of care whilst your regular caregiver goes on holiday, respite care is a great solution if you need thorough care for a short period of time.

If you already have care in place from a relative or friend, the Camberley team will meet with both of you to decide on the best course of action and learn how we can replicate your existing care routine as closely as possible. Although no one likes change, taking a break from caring for a loved one can become an integral part of both of your lives as it allows you to take a well-earned rest – which is where a respite carer can step in and help.

Empathetic and dedicated carers in Camberley

The carers in Camberley really do go above and beyond for all of their customers, regardless of their diagnosis or care needs. The practicalities of caring for someone can be learned, but being a truly empathetic, kind and compassionate person cannot, and that is exactly what we look for when we recruit our carers to join the Helping Hands family.

Trained by our experienced team in the Camberley branch or at our bespoke centre in Warwickshire (live-in carers only), each and every one of our team go through modules to equip them in the field, such as first aid, personal care, dementia and manual handling.

As well as being awarded as a Centre of Excellence for our training programme, we are also closely monitored by the Care Quality Commission (CQC), who ensure all of our services are safe, responsive and effective in the delivery of care.

Find out more about care in Camberley

If you’d like to discuss yours or your loved one’s needs further, please don’t hesitate to contact one of our friendly advisors. We’re here to take your call seven days a week.

Alternatively, you can pop in and see the team at the Camberley branch on The Parade in Frimley, where they’ll be happy to talk through the different types of care that they can offer. If you struggle to get out and about, they can even come to you.

Call us on 01276 862 737 Talk to us on live chat Request a call back

Reviews

We are actively collecting and monitoring our reviews and feedback for Camberley to ensure our customers receive the best possible live in and home care service.

4.9 out of 5 stars, from 16 reviews

Outstanding88%
Excellent12%
Good0%
Satisfactory0%
Poor0%

taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

4.9 out of 5

from 7 reviews

Our credentials

Our Camberley branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

14 The Parade, Frimley, GU16 7HY Show on Map

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