Located in the leafy county of Surrey and a stone’s throw away from the bustling city life of London is the charming town of Camberley. Known for its historical links such as a being the resting spot for the infamous highway men and home to the National Rifle Association which was established in 1853, Camberley is also home to a local team of friendly and experienced Helping Hands carers.
The team of carers work tirelessly to deliver the very best in person-centred care in Bagshot, Camberley, Chavey Down, Chobham, Crowthorne, Elvethan, Farnborough, Longcross, Ottershaw, Windlesham and the surrounding areas.
“Hi there, I’m Kerry, the Regional Clinical Lead for the South East Region. I started with Helping Hands in August of 2019 and I really enjoy the challenges of working in the health sector. I am an enthusiastic and motivated practitioner with a history of delivering bespoke patient-centred care to the highest standards. I am passionate about supporting my clinical customers within the region and the carers that look after them, and I am proud to be their advocate."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
For over 30 years, Helping Hands have been supporting thousands of people to lead an independent life whilst remaining in their own homes, and that’s exactly what the team are able to do for anyone who needs extra help in and around Camberley.
Upholding the core values of the company is something that the team take very seriously. They will work with you to find out what your needs are and how they can accommodate them in the most suitable way for you. So, if you need support with getting dressed and styling your hair or if you just need an extra pair of hands around the house once a week, they’ll be able to find a care package completely suited to you.
Just because we put something in place to help you, it doesn’t mean that we can’t adapt it. If you’re living with a progressive condition such as Parkinson’s or Alzheimer’s, we can always amend your care package so that any additional needs are catered for.
For more complex health care needs or conditions, live-in care could be a more suitable option for you to ensure that you and your family always have the peace of mind that all of your needs are taken care of round the clock.
As the name suggests, a live-in carer will come and live with you in your home to get to know you and be on hand whenever you need them. Whether it’s assistance with administering medication at regular intervals throughout the day and night, or if you need specific stoma care in addition to mobility support – we’ll find the right carer for you who will be fully supported by our team of clinical nurses.
Even though you may have several different practical needs that need tending to, a live-in carer is there for you and you only. They don’t have to tend to any other customers or adhere to strict meal or waking times that are common practice in residential settings – they’re there to ensure that your physical and mental health are the best they can be. So, if you enjoy spotting the local wildlife along Basingstoke Canal or fancy going for a coffee at Lightwater Country Park, we’ll be there with you every step of the way.
Designed to give you choice and independence, domiciliary care enables you to live the life you want to lead without compromising on the level of care you are able to receive. The team will work with you to decide the best level of care for you that complements your existing routines. That way, you are receiving assistance that enables you, rather than taking over and doing everything for you.
Whether you wish to keep up with your social life and just need a bit of assistance in getting to and from your friend’s house, or you need someone to help you with cleaning the dishes and preparing some of your meals, domiciliary care is led entirely by you so that you get the most out of life in the way you choose
Dementia can often be a word and condition that many are afraid of, but with our team of dementia specialists we’ll ensure that they work with you and your loved ones so that any of your questions or anxieties are alleviated, whilst putting a comprehensive package of care in place to make sure you’re safe and comfortable at home.
From Pick’s disease to frontotemporal dementia, Alzheimer’s to vascular dementia, we’ve spent years ensuring that all of our carers are able to provide the very best in dementia care, regardless of the type of dementia you have. We have introduced a Dementia Champion accreditation awarded to carers and managers who have studied, trained for and worked with those living with dementia in detail. This ensures that we are always improving on and sharing best practice when it comes to dementia, which in turn assures that you or your loved one will receive the best in dementia care.
With flexible elderly care from the Camberley team, you can choose how often and when you receive care. From an extra pair of hands around the house to dead-heading your plants and watering the flowers – the possibilities for what you can have support with really are endless.
From as little as 30-minute visits per week to regular calls throughout the day to help you with the washing and going to the toilet, elderly care is flexible around your requirements and existing schedule. We’ll take the lead from you and if anything changes, we can alter your care calls too.
From extra assistance when you’re recovering from an injury or illness, to several weeks of care whilst your regular caregiver goes on holiday, respite care is a great solution if you need thorough care for a short period of time.
If you already have care in place from a relative or friend, the Camberley team will meet with both of you to decide on the best course of action and learn how we can replicate your existing care routine as closely as possible. Although no one likes change, taking a break from caring for a loved one can become an integral part of both of your lives as it allows you to take a well-earned rest – which is where a respite carer can step in and help.
The carers in Camberley really do go above and beyond for all of their customers, regardless of their diagnosis or care needs. The practicalities of caring for someone can be learned, but being a truly empathetic, kind and compassionate person cannot, and that is exactly what we look for when we recruit our carers to join the Helping Hands family.
Trained by our experienced team in the Camberley branch or at our bespoke centre in Warwickshire (live-in carers only), each and every one of our team go through modules to equip them in the field, such as first aid, personal care, dementia and manual handling.
As well as being awarded as a Centre of Excellence for our training programme, we are also closely monitored by the Care Quality Commission (CQC), who ensure all of our services are safe, responsive and effective in the delivery of care.
We are actively collecting and monitoring our reviews and feedback for Camberley to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 16 reviews
Our Camberley branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
14 The Parade, Frimley, GU16 7HY Show on Map