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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been providing excellent care in our customers’ own homes since 1989, so it’s fair to say we really are the home care experts. We’ve supported thousands of people to remain in the home they love while receiving the care they need, and because we’re fully accredited by the CQC and CIW you know we have the highest home care standards. Find out more about care at home for you or your loved ones today.

We can support you in and around Aldershot, Ash, Tongham, Badshot Lea, Farnham, Runfold and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01256 442 176 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Aldershot

Aldershot has a rich military history and is known as “The home of the British Army”, because of the establishing of the first permanent training camp there in 1854, during the Crimean War. Due to this, Aldershot’s population went from 875 in 1851, to over 16,000 by 1861, around 9000 of which were in the military.

Helping Hands is no stranger to rapid and extensive growth, going from our original branch in 1989 to well over a hundred across England and Wales today. Our visiting and live-in care services are second to none when it comes to supporting you in your own home, and our expert carers go above and beyond to see that our customers live their best lives possible.

Meet the team

Laura Forrister

Meet Laura Forrister, our Branch Care Manager, Aldershot

As the manager for the Basingstoke Branch, it is my responsibility to ensure that a high quality of care is being delivered and we are offering a safe and effective service to our customers. My job role includes complying with the five KLOES and following CQC guidance to ensure that the service we offer is five stars. I decided to join the care industry back in 2015 where I started as a carer and the reason behind this is because of the caring nature I have and knowing that I can help others to make a difference or at least contribute to making things easier for others. I am passionate about the care industry and believe that everybody deserves a high standard of care delivered to them. I am proud of the team at Basingstoke, the carers are always going above and beyond in their job role and always ensuring they put the customers first, the services we offer in Basingstoke are amazing with a wide range of ensuring a person-centred service is delivered. I have two children, a girl aged 19 and a boy aged 13, I have 2 cats who are definitely part of the family. I do a lot of charity events for my local hospice who supported me and my family whilst my dad was dealing with terminal cancer. He has since passed away. I enjoy spending time with my family and going out with friends.
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

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Jo McCluskey

Jo McCluskey

Area Care Manager, South West

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Aldershot

Helping Hands have been delivering care at home for our customers since 1989, so you know when we say we’re experts we really are. Our visiting care service starts from just 30 minutes a week if you require some companionship, or help to an appointment, and goes up to as much frequency as you require, throughout the day and night. We can support you with every aspect of your care at home including medication, meal preparation, personal care, mobility, housework and so much more.

Aldershot live-in care

We’ve had 30 years of experience supporting our customers to feel safe and comfortable in their own homes, so why trust anyone else with you or your loved one’s care? Having live-in care means your dedicated carer lives with you around the clock, providing care and support as well as companionship when you want it. Whether you have complex or less complicated needs, our live-in carers will become the friend you never knew you needed at home.

Better than a care agency in Aldershot

We directly employ all of our carers at Helping Hands. This may not seem important to the customer at first, but when you consider that agency carers are often forced to be self-employed and then need to work out everything that goes with it, it’s no wonder we have higher satisfaction rates than home care agencies do. We’re a private company who prides itself on our high levels of care and carer motivation, so talk to a company who looks after its carers so that they can look after you.

Domiciliary care for you

You are in charge of your own life with domiciliary care, as our carers will come to you in your own home and provide all of the care you need, whether live-in or visiting. You’ll be in your own comfortable and familiar surroundings, meaning you know where everything is and how you want your routine to progress, and thanks to your personalised support plan you’ll always be at the centre of your care journey.

Dementia care at home

Dementia in its many forms can put an enormous strain on relationships, especially when your loved ones are also your carers, so why not seek professional dementia care from a company who are dementia specialists? We’ve been supporting people to live their best lives possible with dementia for over 30 years, so you can believe us when we say we understand how to support you best as your dementia journey progresses.

Respite care for short-term support

When you need care in an emergency, Helping Hands can have a carer in your home within 24 hours, so you know we’re the home care company to trust with your or your loved ones’ respite care. Even in regular circumstances, such as when your carer is taking a a planned break or you’re recovering from an illness at home we’ll look after you, and thank to your personalised support plan, your routines and preferences will be followed at all times.

Elderly care for extra support

When living with age-related frailties, joint pain or perhaps the after-affects of a debilitating illness, you may appreciate a little extra help at home to get some of life’s essential jobs done. We can help you with personal care, medication, housework, laundry, meal preparation and so much more, and thanks to your personalised support plan, your routines and preferences will always be respected and followed as you wish. Talk to us today about elderly care.

Fully trained carers in Aldershot

At Helping Hands we’re industry leading home care experts, thanks in part to our amazing carers who deliver the highest quality care to our customers every day of the year. We only choose the most compassionate and empathetic people to look after our customers and train them thoroughly to ensure they have all the skills they need to carry out our vision. They are also screened through the Disclosure and Barring Service so you know that only the people who should be are entering your home, and we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales as well.

Find out more about homecare in Aldershot

Find out more about home care in Aldershot. Our friendly customer care specialists are available seven days a week to talk to you, or alternatively, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01256 442 176 Talk to us on live chat Request a call back

Our credentials

Our Aldershot branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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