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Home care in Canterbury

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
7570385956

Lines open at 8:00 AM on Wednesday

New customer

Lines open at 8:30 AM on Wednesday

Existing customer
7570385956

Visiting care and home care in Canterbury

Although a relatively small city in terms of population, Canterbury is one of the oldest and most-visited cities in the United Kingdom. Rich in history, the Canterbury dates back to pre-historic times and was a prominent settlement for the Romans for several hundred years. Perhaps the most famous site in the city is the majestic cathedral, which was rebuilt in the 11th century and has been dominating the skyline ever since.

At Helping Hands, we don’t quite date back to a pre-historic era, but we have been delivering empathetic, dedicated home care to customers across England and Wales for over 30 years – which we think is still a pretty long time. We’ve got the experience and the expertise to help you around your home in any way you need, allowing you to spend more time enjoying life the way it’s meant to be lived in beautiful Canterbury.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Canterbury team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Canterbury care team
Sarah Pennington
Sarah Pennington

Branch Care Manager

My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting...

More about Sarah Pennington
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

More about Alison Jones
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Canterbury branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home Care In Canterbury: Only the best fully-trained carers

Your local team of providers of home care in Canterbury  comprises of a wonderful group of carers who have been specifically chosen for their compassionate personalities and their commitment to excellence, something care agencies can’t promise to provide. We know that our customers expect a very high standard of care from us, and it’s largely thanks to our brilliant care staff that we’re able to confidently promise exactly that. All of our carers have undergone extensive background checks, as well as receiving our award-winning training that fully equips them to provide specialist care for people with a wide range of conditions. And, to provide you with total reassurance, all of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales – highlighting our absolute commitment to exceptional standards of home care across the board.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Going further than a care agency in Canterbury

We’re better than a care agency in Canterbury because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Live-in care Canterbury

We’ve been providing live-in care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. From doing the vacuuming and preparing meals, to helping you attend appointments and assisting with medication, our compassionate carers will be able to support you in whatever ways you most need it.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Private care Canterbury

One of the main advantages of opting for private care in Canterbury, rather than using a care agency, is that you’ll get a package of care that is fully customised to your personal circumstances and condition. We know that when it comes to home care, no two people have the same needs. Everyone’s situation is unique, and everyone likes things to be done in a certain way. That’s why our care experts will always take the time to personalise your care plan to you, putting you at the centre of every decision and adapting your support as your needs change.

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Branch information
Address

Helping Hands Folkestone, Unit 8, Town Walk, Canterbury, CT20 2AA

Show in maps Canterbury Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed