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Your nearest branch: Folkestone
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Existing customer
01303 765223
Your nearest branch: Folkestone
Speak to our team today

Lines are currently closed

Existing customer
01303 765223

Visiting care and home care in Dover

Lying on the southern edge of the North Downs in a valley between two cliffs, the port town of Dover is a constant gallery of stunning sea views – as well as a residence for one of the UK’s leading home care providers, Helping Hands.

Covering Dover and the surrounding areas, the team of professional and compassionate carers are here to provide personalised care services to enable you or your loved ones to remain in the comfort of your own home, whilst still receiving the dedicated support you need.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Dover

Our carers provide a wide range of support across Dover, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Dover
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Dover

    While we do not have a physical branch in Dover, care in the area is coordinated by our Folkestone branch, working with carers who support people across the local community.

    Sarah Pennington
    Sarah Pennington

    Branch Care Manager

    My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting...

    More about Sarah Pennington
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Dover

    Care services supporting families in Dover are delivered by our Folkestone branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Dover

    Home care in Dover is the perfect solution if you are looking for regular support so that you can continue to feel safe and independent at home. With a dedicated team of carers that put you in the center, we will work closely with you to build a support plan that is tailored entirely to you and your individual needs and preferences.

    With over 30 years of experience under our belt, we are proud to be one of the leading home care providers in the UK. And as a company that was built on a foundation of family values, we understand how important it is for you to continue to live your life entirely on your terms. That’s why the team are here to provide bespoke visiting care services that give you the support you need with no compromise to your independence.

    Whether you need friendly reminders to take your medication, complex support for a spinal or neurological injury or just someone to pop in for a cup of tea in the afternoon, the team are here to give you the support you need, when you need it.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Care unmatched by any care agency in Dover

    Unlike other agency care providers, our team of carers are employed directly with us, and are ensured sufficient wellbeing and care support wherever needed. Whether you’re living with a progressive condition and would like more intensive support or you would simply like some companionship in your elderly years, Helping Hands’ home care care gives you the support you need without having to compromise on any of your needs.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Unintrusive live-in care for round-the-clock support

    When choosing home care in Birmingham from a fully managed service such as Helping Hands, you and your loved ones can rest assured that your care will be overseen right from the get go, which isn’t always the case from a home care agency.

    When the need for more intensive support arises, we understand that residential care isn’t always everybody’s preference. With live-in care from the Helping Hands team, you receive a dedicated private carer to live with you in your home so that you have round-the-clock support to cater for your every need. What’s more, we’ll work with you to find a carer that shares your hobbies and interests, so you receive so much more than just practical care – you gain a friend.

    With the knowledge and experience to provide everything from companionship, housekeeping and medication administration through to more complex support for people with conditions such as motor neurone disease, dementia and acquired brain injuries, the team will work closely with you to build a personalised care plan that is focused entirely around you and your needs.

    Here at Helping Hands, our aim is to help you to remain as independent as possible. With flexible live-in care packages from our team in Dover, there are no set mealtimes or menus, no visiting restrictions and no daily schedules to follow, so the only person to decide how you live each day is you.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Private care for you or your loved ones

    Whenever signs of decline begin appearing, it can become increasingly difficult to continue with your day-to-day life as you used to. But with private care from the Dover homecare team, we are here to give you the support you need to remain independent at home – with no compromise to your usual routine.

    Whether you need 30-minute visits to help you with your laundry, more intensive support for complex conditions such as Parkinson’s, or just a friendly face to enjoy a cup of tea with; private care from our Dover team ensures that you have the support you need to keep you feeling young.

    A woman in a lavender uniform with a lanyard and ID badge smiles warmly at another woman holding a cup, as they sit and talk outdoors.
    Fully-trained carers to support you in Dover

    Helping Hands was founded in 1989 as a way to enable those who needed some extra support to remain in the comfort of their own home. Thirty years later, we are immensely proud to be providing the same level of person-centred care to thousands of families across England and Wales – but none of this would have been possible if it wasn’t for the commitment and compassion of our carers.

    Alongside their expert training and vast experience in the industry, each of our carers possess the one quality that cannot always be taught: they all genuinely care. What’s more, they all complete a fine-tuned recruitment process that includes industry-renowned training in areas such as moving and handling and safeguarding, as well as full background checks including Disclosure Barring Service (DBS) screenings.

    And thanks to the dedication of our carers, support staff and managers across the board, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, as well as being fully regulated by the Care Quality Commission (CQC).

    Supporting communities across Dover

    Our carers provide home care in Dover and nearby areas including these locations.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01303 802685
    Branch information
    Address

    Helping Hands Folkestone, Unit 8, Town Walk, Folkestone, CT20 2AA

    Show in maps Dover Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed