Nursing care in Dover

My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the community, working to CQC regulations and to ensure that Helping Hands continue to deliver a high standard of care, and making sure the customers are the heart of everything that the carers and branch staff do.

I studied health and social care at school, and to earn some money I became a carer in a local care home at weekends while I waited to become the entrance age to join the police . The police didn't work out so I remained in care and started my career as a healthcare assistance. I love animals and I have two mad dogs, a cat, and a house rabbit. In my spare time I like to spend time with my family and friends going out for dinner, going to listen to a band at the local pub or go to London to the theatres to watch musicals. We also go on holiday together. I have an obsession with candles and wax melts and I am mad on Harry Potter!

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base.

In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.