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Locally managed service

Home Care Canterbury

We don't know what we do without the carers. They are our stars, they are our saviours.

Home Care Canterbury

Our dedicated Canterbury home care team offer compassionate, flexible care services that fully support you or your loved ones to live independently and confidently in the comfort of your own home. Since 1989, Helping Hands have been providing exceptional care to meet a wide range of needs and preferences. Our 30-plus years of experience have given us unparalleled expertise in the care industry, and as we’re fully regulated by the Care Quality Commission (CQC) and CIW you can have full confidence in our outstanding service.

Contact us today to find out how we can meet your care needs.

We can support you in and around Sturry, Littlebourne, Bekesbourne, Bridge, Upper Harbledown, Herne Common, Boughton-under-Blean and more.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01227919229 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Canterbury, Office 2.1 27 Castle Street, Canterbury, Kent, CT1 2PX (see on maps)

Home and live-in care in Canterbury

Although a relatively small city in terms of population, Canterbury is one of the oldest and most-visited cities in the United Kingdom. Rich in history, the Canterbury dates back to pre-historic times and was a prominent settlement for the Romans for several hundred years. Perhaps the most famous site in the city is the majestic cathedral, which was rebuilt in the 11th century and has been dominating the skyline ever since.

At Helping Hands, we don’t quite date back to a pre-historic era, but we have been delivering empathetic, dedicated home care to customers across England and Wales for over 30 years – which we think is still a pretty long time. We’ve got the experience and the expertise to help you around your home in any way you need, allowing you to spend more time enjoying life the way it’s meant to be lived in beautiful Canterbury.

Meet the team

Nosheen Malik

Meet Nosheen Malik, our Branch Care Manager, Home Care Canterbury

As a branch manager, I'm responsible for ensuring we are providing a safe and person-centred outstanding service to our lovely clients and their families. My journey into care started when a family member was taken very seriously ill. It was during this time that I realised how crucially important person-centred care is. I will forever be grateful to the various medical teams who worked selflessly to ensure that my family member was looked after. People are my passion. I do what I do, for the people who love what I do. It really is that simple. Together with my team, we have a wealth of knowledge and expertise, and we are dedicated to delivering this service to our local community.
Christien Ingrosso

Christien Ingrosso

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareElderly CareRespite Care

Other services we provide at this branch

Home care Canterbury: Only the best Fully-trained carers

Your local home care Canterbury team comprises of a wonderful group of carers who have been specifically chosen for their compassionate personalities and their commitment to excellence, something care agencies can’t promise to provide. We know that our customers expect a very high standard of care from us, and it’s largely thanks to our brilliant care staff that we’re able to confidently promise exactly that. All of our carers have undergone extensive background checks, as well as receiving our award-winning training that fully equips them to provide specialist care for people with a wide range of conditions. And, to provide you with total reassurance, all of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales – highlighting our absolute commitment to exceptional standards of homecare across the board.

Going further than a care agency in Canterbury

We’re better than a care agency in Canterbury because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.

Live-in care Canterbury

We’ve been providing live-in care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. From doing the vacuuming and preparing meals, to helping you attend appointments and assisting with medication, our compassionate carers will be able to support you in whatever ways you most need it.

Private care Canterbury

One of the main advantages of opting for private care in Canterbury, rather than using a care agency, is that you’ll get a package of care that is fully customised to your personal circumstances and condition. We know that when it comes to home care, no two people have the same needs. Everyone’s situation is unique, and everyone likes things to be done in a certain way. That’s why our care experts will always take the time to personalise your care plan to you, putting you at the centre of every decision and adapting your support as your needs change.

Find out more about home care in Canterbury

To find out more about home care in Canterbury and the surrounding area, please call our friendly customer advice team. They’re available to talk to seven days a week, and will always be happy to assist with any queries or concerns you may have. Alternatively, you can contact us via our website to arrange a callback at your convenience.

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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

0 out of 5

from 0 reviews

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Canterbury, Office 2.1 27 Castle Street, Canterbury, Kent, CT1 2PX Show on Map

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