Home care in Canterbury
Visiting care and home care in Canterbury
Although a relatively small city in terms of population, Canterbury is one of the oldest and most-visited cities in the United Kingdom. Rich in history, the Canterbury dates back to pre-historic times and was a prominent settlement for the Romans for several hundred years. Perhaps the most famous site in the city is the majestic cathedral, which was rebuilt in the 11th century and has been dominating the skyline ever since.
At Helping Hands, we don’t quite date back to a pre-historic era, but we have been delivering empathetic, dedicated home care to customers across England and Wales for over 30 years – which we think is still a pretty long time. We’ve got the experience and the expertise to help you around your home in any way you need, allowing you to spend more time enjoying life the way it’s meant to be lived in beautiful Canterbury.

Quality care provided in your own home
Home care from our Canterbury team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Canterbury care team

Branch Care Manager
My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the community, working to CQC regulations and to ensure that Helping Hands continue to deliver a high standard of care, and making sure the customers are the heart of everything that the carers and branch staff do. I studied health and social care at school, and to earn some money I became a carer in a local care home at weekends while I waited to become the entrance age to join the police . The police didn't work out so I remained in care and started my career as a healthcare assistance. I love animals and I have two mad dogs, a cat, and a house rabbit. In my spare time I like to spend time with my family and friends going out for dinner, going to listen to a band at the local pub or go to London to the theatres to watch musicals. We also go on holiday together. I have an obsession with candles and wax melts and I am mad on Harry Potter!

Area Care Manager, South East

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Canterbury to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home Care In Canterbury: Only the best Fully-trained carers
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Your local team of providers of home care in Canterbury comprises of a wonderful group of carers who have been specifically chosen for their compassionate personalities and their commitment to excellence, something care agencies can’t promise to provide. We know that our customers expect a very high standard of care from us, and it’s largely thanks to our brilliant care staff that we’re able to confidently promise exactly that. All of our carers have undergone extensive background checks, as well as receiving our award-winning training that fully equips them to provide specialist care for people with a wide range of conditions. And, to provide you with total reassurance, all of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales – highlighting our absolute commitment to exceptional standards of home care across the board.
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Going further than a care agency in Canterbury
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We’re better than a care agency in Canterbury because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.
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Live-in care Canterbury
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We’ve been providing live-in care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. From doing the vacuuming and preparing meals, to helping you attend appointments and assisting with medication, our compassionate carers will be able to support you in whatever ways you most need it.
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Private care Canterbury
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One of the main advantages of opting for private care in Canterbury, rather than using a care agency, is that you’ll get a package of care that is fully customised to your personal circumstances and condition. We know that when it comes to home care, no two people have the same needs. Everyone’s situation is unique, and everyone likes things to be done in a certain way. That’s why our care experts will always take the time to personalise your care plan to you, putting you at the centre of every decision and adapting your support as your needs change.
Branch information
Town Walk,
Folkestone,
Kent,
CT20 2AA