Our dedicated Canterbury care team offer compassionate, flexible care services that fully support you or your loved ones to live independently and confidently in the comfort of your own home. Since 1989, Helping Hands have been providing exceptional care to meet a wide range of needs and preferences. Our 30-plus years of experience have given us unparalleled expertise in the care industry, and as we’re fully regulated by the Care Quality Commission (CQC) and CIW you can have full confidence in our outstanding service.
Contact us today to find out how we can meet your care needs.
We can support you in and around Sturry, Littlebourne, Bekesbourne, Bridge, Upper Harbledown, Herne Common, Boughton-under-Blean and more.
Although a relatively small city in terms of population, Canterbury is one of the oldest and most-visited cities in the United Kingdom. Rich in history, the Canterbury dates back to pre-historic times and was a prominent settlement for the Romans for several hundred years. Perhaps the most famous site in the city is the majestic cathedral, which was rebuilt in the 11th century and has been dominating the skyline ever since.
At Helping Hands, we don’t quite date back to a pre-historic era, but we have been delivering empathetic, dedicated home care to customers across England and Wales for over 30 years – which we think is still a pretty long time. We’ve got the experience and the expertise to help you around your home in any way you need, allowing you to spend more time enjoying life the way it’s meant to be lived in beautiful Canterbury.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
We’ve been providing visiting care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. From doing the vacuuming and preparing meals, to helping you attend appointments and assisting with medication, our compassionate carers will be able to support you in whatever ways you most need it.
If you find yourself needing an increased level of support to what you’re currently receiving, Helping Hands are able to offer live-in care in Canterbury and the surrounding area. With live-in care, you’ll get the opportunity to have one of our superb carers come to stay in your home and provide you with round-the-clock assistance, meaning you’ll never be left feeling unsupported or isolated. Live-in care is particularly popular among people living with complex medical needs or age-related frailties, where their condition might change at any moment.
We’re better than a care agency in Canterbury because we take steps to ensure our carers are properly looked, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.
One of the main advantages of opting for private care in Canterbury, rather than using a care agency, is that you’ll get a package of care that is fully customised to your personal circumstances and condition. We know that when it comes to home care, no two people have the same needs. Everyone’s situation is unique, and everyone likes things to be done in a certain way. That’s why our care experts will always take the time to personalise your care plan to you, putting you at the centre of every decision and adapting your support as your needs change.
When you find yourself unexpectedly requiring additional care at short notice, you may wish to consider emergency care. With emergency care from Helping Hands, you’ll get one of our brilliant carers in your home almost always within 24 hours of your initial phone call, meaning you won’t be left stressing about whether your normal chores and routines will get done. It might be that you’ve been discharged from hospital earlier than anticipated, or you’re recovering from surgery and aren’t as mobile as you’d like to be. Whatever your reason for needing emergency care cover, we’ll give you all the support you need and allow you to rest up.
With overnight care you’ll have one of our highly-trained carers stay with you overnight to provide you with assistance as and when you need it. It might be that you require a bit of support getting to the loo in the middle of the night, or you’re worried that you might have a fall with no-one around to help you until the morning. Experiencing falls or increased frailty can often negatively impact your confidence, but having a live-in carer can provide you and your loved ones with peace of mind that there will always be someone on hand to help.
Your local Helping Hands team in Canterbury comprises of a wonderful group of carers who have been specifically chosen for their compassionate personalities and their commitment to excellence. We know that our customers expect a very high standard of care from us, and it’s largely thanks to our brilliant care staff that we’re able to confidently promise exactly that. All of our carers have undergone extensive background checks, as well as receiving our award-winning training that fully equips them to provide specialist care for people with a wide range of conditions. And, to provide you with total reassurance, all of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales – highlighting our absolute commitment to exceptional standards of care across the board.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details
Office 2.1 27 Castle Street, Canterbury, CT1 2PX Show on Map