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Your nearest branch: Folkestone
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7570385956
Your nearest branch: Folkestone
Speak to our team today

Lines are currently closed

Existing customer
7570385956

Visiting care and home care in Canterbury

Although a relatively small city in terms of population, Canterbury is one of the oldest and most-visited cities in the United Kingdom. Rich in history, the Canterbury dates back to pre-historic times and was a prominent settlement for the Romans for several hundred years. Perhaps the most famous site in the city is the majestic cathedral, which was rebuilt in the 11th century and has been dominating the skyline ever since.

At Helping Hands, we don’t quite date back to a pre-historic era, but we have been delivering empathetic, dedicated home care to customers across England and Wales for over 30 years – which we think is still a pretty long time. We’ve got the experience and the expertise to help you around your home in any way you need, allowing you to spend more time enjoying life the way it’s meant to be lived in beautiful Canterbury.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Canterbury

Our carers provide a wide range of support across Canterbury, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Canterbury
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Canterbury

    While we do not have a physical branch in Canterbury, care in the area is coordinated by our Folkestone branch, working with carers who support people across the local community.

    Sarah Pennington
    Sarah Pennington

    Branch Care Manager

    My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting...

    More about Sarah Pennington
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Canterbury

    Care services supporting families in Canterbury are delivered by our Folkestone branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home Care In Canterbury: Only the best fully-trained carers

    Your local team of providers of home care in Canterbury  comprises of a wonderful group of carers who have been specifically chosen for their compassionate personalities and their commitment to excellence, something care agencies can’t promise to provide. We know that our customers expect a very high standard of care from us, and it’s largely thanks to our brilliant care staff that we’re able to confidently promise exactly that. All of our carers have undergone extensive background checks, as well as receiving our award-winning training that fully equips them to provide specialist care for people with a wide range of conditions. And, to provide you with total reassurance, all of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales – highlighting our absolute commitment to exceptional standards of home care across the board.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Going further than a care agency in Canterbury

    We’re better than a care agency in Canterbury because we take steps to ensure our carers are properly looked after, allowing them to focus their time and energy towards providing our customers with exceptional care. Unlike most agencies, we employ our carers directly, giving them job security and also ensuring our customers won’t be burdened with heaps of time-consuming paperwork. Agencies will often insist that you personally pay your carers, leaving you to deal with lots of fiddly financial admin and hidden fees.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Live-in care Canterbury

    We’ve been providing live-in care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. From doing the vacuuming and preparing meals, to helping you attend appointments and assisting with medication, our compassionate carers will be able to support you in whatever ways you most need it.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Private care Canterbury

    One of the main advantages of opting for private care in Canterbury, rather than using a care agency, is that you’ll get a package of care that is fully customised to your personal circumstances and condition. We know that when it comes to home care, no two people have the same needs. Everyone’s situation is unique, and everyone likes things to be done in a certain way. That’s why our care experts will always take the time to personalise your care plan to you, putting you at the centre of every decision and adapting your support as your needs change.

    Supporting communities across Canterbury

    Our carers provide home care in Canterbury and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01227 919229
    Branch information
    Address

    Helping Hands Folkestone, Unit 8, Town Walk, Canterbury, CT20 2AA

    Show in maps Canterbury Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed