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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been supporting our customers to live as independently as possible within their own homes since 1989, and in that time, we’ve helped thousands of people with their daily routines and complex needs. We’re fully regulated by the CQC and CIW so why not talk to us today about how we could be supporting you or your loved ones with home care?

We can support you in and around Chessington, Ditton Hill, Surbiton, Long Ditton, Claygate, Esher, Molesey, Worcester Park , New Malden, and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01372540175 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Chessington

Chessington is perhaps most synonymous today with the theme park that carries its name and incorporates the former Chessington Zoo, but many famous people lived in the area over the years including Enid Blyton, who is commemorated with a blue plaque at her former residence in Hook Road.

We may have cared for many well-known names over the years but our exceptionally high standards are the same for the famous or the everyday, as all of our customers mean the world to us, regardless of stature. We have been delivering expert home care since 1989, and with visits starting from just 30 minutes a week, we are definitely the ones to trust when it comes to visiting or live-in home care.

Meet the team

Alison Jones

Meet Alison Jones, our Area Care Manager, Chessington

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate my team and to ensure that the care we provide meets the national standards in terms of quality. On a day-to-day basis, my focus is to drive growth in terms of our carer and customer base. In my spare time, I enjoy travelling - generally anywhere with sun and usually have another trip planned before the last one has even ended! When I am at home, I go for long walks and love stopping off for a pub lunch.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Chessington

Your amazing visiting carers will support you with everything you need to ensure you get to live your best life possible in the home you love. This could be supporting you with medication, meal preparation, personal care, housework or helping you to access community services for example, but whatever it is you need, with visits starting from just 30 minutes, we’ll make sure you live as independently as possible in the home you love.

Chessington live-in care

With our live-in care service, you don’t just get expert care in the comfort of your own home, you also get around the clock companionship and reassurance for both you and your loved ones. When one of our carers resides in your home with you, they will be able to support you with every aspect of your daily needs, such as personal care, housework, laundry, meal preparation, medication and so much more.

Better than a care agency in Chessington

We keep our pricing structure transparent at Helping Hands so that you’ll never find unexpected charges such as ‘referral’ fees on your bill, as unlike a traditional agency set-up, we consider the matching of you with a suitable carer as all part of the service. We are a private home care company with over 30 years’ experience, which is why you’ll always get a better service than if we were an agency.

Domiciliary care from our experts

When you have visiting or live-in care from Helping Hands you can be assured that you’re receiving domiciliary care from the real experts, as we’ve had over 30 years’ experience developing our expert knowledge. We will design your bespoke package of care around your needs and requirements and will accompany it with your personalised support plan that will detail exactly how you like things carried out on a daily basis.

Personalised dementia care

At Helping Hands, we will support you to remain in your familiar surroundings, where your anxiety and confusion will be at their lowest, so you get to live your best life possible. Thanks to our amazing carers and over 30 years of experience supporting people living with dementia, we will ensure your personalised dementia care is tailored exactly to you and how you want to live your life at home, meaning when the time comes for care, you can be sure your wishes will be carried out exactly.

Compassionate and friendly respite care

You may not want to go into a residential home, even temporarily, so why should you? Stay at home and receive the highest levels of expert respite care, from our compassionate and friendly carers. Whether your regular carer is taking a well-earned break, or you’re recovering from a hospital stay, short-term support may be all you need to get you back on your feet, and even in an emergency, we can usually get care to you within 24 hours.

Elderly care for extra support

Having some help at home when day-to-day tasks are becoming harder to complete is a very sensible way of making your life more enjoyable, so why not have elderly care from Helping Hands? Whether you’re living with age-related frailties or recovering from a flare-up of a long-standing condition, we can support you with personal care, housework, laundry, meal preparation, medication and so much more.

Fully trained carers in Chessington

Our carers are the best in the industry as far as we’re concerned, not just because we train them well and ensure they know their customers’ conditions, but also because we only select the very best people to be Helping Hands carers in the first place so you know how compassionate they’ll be before they even begin to support our customers. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which means we are always ensuring we deliver the very highest standards of care that we can.

Find out more about care at home in Chessington

Find out more about care at home in Chessington, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01372540175 Talk to us on live chat Request a call back

Our credentials

Our Chessington branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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