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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands has been established for over 30 years so you can be confident in us when we say we’re the home care experts. With our visiting care service starting from just 30 minutes you can be sure we can support you fully, and the fact that we’re fully regulated by the CQC and CIW should give you all the reassurance you need. Call us today to discover how we could be supporting you or your loved ones tomorrow.

We can support you in and around Esher in Surbiton, Hersham, Hinchley Wood, Long Ditton, Tolworth and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01372540175 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Esher

Esher appears in the Domesday Book of 1086 as Aissela and Aissele, where it’s recorded as rendering £6 2s 0d per year to its feudal overlords. Its worth is considerably more nowadays as it contains pretty suburbs, shops and restaurants and is within 15 miles of Central London.

Helping Hands understands small beginnings as when we were founded in 1989, we had a small clientele and few employees. Now though we are established throughout England and Wales and have had thousands of customers in our care. With our visiting and live-in services and care starting from just 30 minutes a week we really can be everything to everyone, so why not talk to us today?

Meet the team

Louise Bradley

Meet Louise Bradley, our Regional Care Director, Esher

"As Regional Care Director, I’m responsible for overseeing the quality of care delivered throughout our new branches across the country. My aim is to deliver the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly skilled care teams. "I learnt first-hand how important person-centred care is when my own father was diagnosed with lung cancer in 2014. Throughout his short fight with the disease, I was overawed and enormously grateful to the multidisciplinary teams who worked selflessly to make his last days as comfortable as they could be. This ignited in me just how important bespoke care is."
Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Esher

With visiting home care, you get the best of both worlds; supportive care within the home you love and your independence preserved at all times. Our carers will come to you from just 30 minutes a week to ensure that you have everything you need, from supporting your personal care, housework, medication, meal preparation and so much more. Our expertise is second to none and we can also accompany you to appointments, activities and days out, so if you would like a totally bespoke care package supported your personalised support plan which ensures that your preferences and routines are respected at all times, talk to us today.

Esher live-in care

Live-in care is exactly as it sounds – one of our compassionate carers will live in your home with you and carry out all the care you need to live your life to the fullest. They will also be able to escort you to activities and appointments and even on holiday if you wish, so they really will change your life for the better. Having someone living with you around the clock will be reassuring not just to you, but also to your loved ones and can be a cost-effective alternative to moving into a care home. This will also benefit your mental wellbeing, as if the idea of leaving your beloved home upsets you, there will be no need to with a live-in carer. They won’t get under your feet and make you feel as if your home is no longer your own though as they will be discreet and only keep you company when you want them to.

Better than a care agency in Esher

Helping Hands has never been a care agency and we’re proud of the fact that we look after our carers so well, directly employing them and ensuring they are fully protected by UK employment regulations. Care agencies will often mask charges for referring you to a particular carer or matching you with someone, whereas we will never do that; charging you only what you’re billed and always being upfront and transparent with how much your care costs.

Dementia care in your own home

At Helping Hands we know dementia, as we have over 30 years’ dementia care experience supporting our customers to remain at home. Staying in familiar surroundings, close to loved ones and precious memories can help to reduce confusion and anxiety when you’re living with dementia, as being in the place you love most as your condition progresses can be beneficial for your physical and emotional wellbeing. Why not talk to us today about how we could be supporting you or your loved ones with dementia care?

Respite care for short-term support

There’s no need to go into residential care when you need respite care as with Helping Hands, our carers come to you. Whether you need cover for your regular carer’s break, short-term care because your family are going on holiday or perhaps because you want to see if care at home is a good fit for you, we can help. Thanks to your personalised care package we will look after you just as your routines demand and if you need emergency care in a hurry, we can usually have a carer in your home within 24 hours.

Elderly care for support at home

As we get older, we can sometimes become a little frailer meaning that certain tasks in the home take longer than they used to. Don’t struggle at home with things like vacuuming, preparing meals or taking a shower safely when our dedicated carers can offer extra support with everything you need. We’ll always ensure your routines are respected thanks to your personalised support plan, so why not talk to us today about elderly care?

Fully trained carers in Esher

Our carers are the very heart of our business because without their dedicated and compassionate assistance to our customers we wouldn’t be able to do what we do. Therefore, we treat our carers well, including training them from the moment they start with us, and ensuring there are opportunities for development along the way. WE also look after our customers too though as you are the always at the centre of what we do, so we screen our carers via the Disclosure and Barring Service to ensure you are only having the best people come to you. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can be confident in the high levels of service we pride ourselves on.

Find out more about care in Esher

We are waiting to talk to you today about how we can support you within your own home, so please call our customer care specialist team seven days a week to find out more. If you prefer, you can contact us via our website, and we’ll be happy to call you back.

Call us on 01372540175 Talk to us on live chat Request a call back

Our credentials

Our Esher branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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