Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our brilliant team of carers in Walton-on-Thames are fully committed to providing you with exceptional home care that is fully tailored to your specific needs and wishes. With over 30 years of home care experience and care plans starting from just 30 minutes a week, we’re perfectly placed to support you in your home with flexible, expert care.

All of our care provision is independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence that we’re fully committed to a very high standard of care day in, day out.

We can also provide home care to you in nearby locations such as Lower Halliford, Upper Halliford, Shepperton, Oatlands and Hersham.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01932289252 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Walton-on-Thames

According to several historical sources, it was in Walton-on-Thames that Julius Caesar first forded the River Thames on his second invasion of Britain, just upstream from where Walton Bridge now stands.

At Helping Hands, we’ve been making a splash in the home care industry since 1989. With over 30 years of experience and expertise on our side, we’re perfectly placed to give you or your loved one the dedicated, personalised home care that you need to maintain your independence, confidence and comfort.

Meet the team

Stacey Conlon

Meet Stacey Conlon, our Branch Care Manager, Walton-on-Thames

Hello, my name is Stacey Conlon and I am the branch care manager for Cobham. I am responsible for the customers and staff's welfare within my care team. A responsibility of mine is to ensure that my team are to deliver a consistent high standard of care to our customers, as well as supporting their relatives and answering their queries. I manage and insist on growing a team of care workers who are dedicated, hard working, and extremely passionate about making a difference to peoples' lives. Supporting individuals in their own home so that they can continue their independence is a vital aspiration of mine and my team.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

Read More
Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Walton-on-Thames live-in care

When you or a loved one require round-the-clock support or companionship, it might be worth considering a live-in carer. Whatever the nature and complexity of your condition, live-in care allows you to receive the care and attention you need in order to feel comfortable and confident in your own home. Having a live-in carer gives you reassurance that there will always be someone present to take care of you and make sure the housework gets done. A live-in carer can also be a great companion, especially because at Helping Hands we do our very best to match you with someone who shares your personality, interests and hobbies.

Better than a care agency in Walton-on-Thames

Using a private home care provider such as Helping Hands is a much more straightforward, stress-free option that turning to a care agency. We employ all of our carers directly, which means that we pay their salary, give them comprehensive training, take care of all the behind-the-scenes admin, and won’t surprise you with any hidden costs or unexpected fees. With Helping Hands, what you see is what you get.

Dementia care

With over 30 years’ experience in caring for customers with types of dementia, we have unparalleled experience in providing exceptional dementia care that provides people with dignity, peacefulness and independence as we help them to manage their condition in the familiar, comforting surroundings of their own home. Our brilliant dementia care team in Walton-on-Thames will support you every step of the way as your condition changes, ensuring you’re able to enjoy the best possible quality of life and are able to create precious new memories with friends and family as well as reflecting on existing ones.

Elderly care

Whether you need help with taking medication, bathing, cleaning the house, doing the weekly shop or a long list of other tasks, our brilliant carers can support you with the things you find increasingly difficult – allowing you to instead focus on doing what you enjoy. As we get older, it’s only natural that certain tasks and routines will become more time-consuming, and may even threaten our wellbeing. Our elderly care service starts from just 30 minutes a week, and is designed to remove unwanted stress from your life and give you the independence that you deserve.

Respite care

There may be times when you or a loved one are in sudden need of additional support. It might be that your regular carer in unexpectedly unavailable, or you’ve incurred an injury and are unable to perform your usual household chores and personal care. Whatever your reason, our respite care ensures you can continue to receive the support you need and aren’t left in the lurch. We’ll almost always be able to provide you with one of our superb carers within 24 hours of your call, whatever your condition and the complexity of your needs.

Fully trained carers in Walton-on-Thames

We’re extremely proud of our brilliant carers in Walton-on-Thames. All of our care staff are selectively recruited for their empathy, compassion and commitment to person-centred care. When they join Helping Hands, every carer undertakes our award-winning training programme where they’re equipped to provide expert, dedicated care to people living with a wide range of conditions. This training is continuously supplemented by regular refresher courses, ensuring that all staff are constantly following the latest industry standards and best practices. Plus, for your full peace of mind, we’re independently regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out more about home care in Walton-on-Thames

For further information about our home care in Walton-on-Thames and the surrounding area, call our friendly customer support team seven days a week or contact us via our website to arrange a callback at your convenience.

Call us on 01932289252 Talk to us on live chat Request a call back

Our credentials

Our Walton-on-Thames branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now