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Home care in Chorley

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

Existing customer
07443 839 897

Lines open until 5:30 PM

Existing customer
07443 839 897

Visiting care and home care in Chorley

Our wonderful Chorley team are able to provide a wide range of home care services to people with varying needs, ranging from occasional companionship to complex end-of-life care. Every aspect of our home care is independently regulated by the Care Quality Commission, so you can have total confidence that your care will be of an exceptionally high standard each and every day.

Our focus is on enabling you to continue living life on your own terms in the place you call home, so that you can retain your independence and maintain your normal routines, hobbies and activities.

Quality care at home

From short term support to longer term visits and live-in care, our Chorley team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Chorley care team
Jaide Ward
Jaide Ward

Branch Care Manager

I started working for the Wigan branch in 2022 and I have since progressed within the company to reach my dream of becoming Wigan's Branch...

Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Chorley branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Chorley

We firmly believe that home is the best place to receive the care you need, and that our personalised approach gives you not only great value for money, but also ensures you’re always receiving the right type and level of care for your circumstances. We’re proud of our reputation as the UK’s most widely-trusted home care provider, and our wonderful carers are always going above and beyond to ensure every customer receives the incredibly high standard of compassionate care they’ve come to expect from Helping Hands.

24/7 live in care support

Live-in care from our wonderful Chorley team provides you with one of our superb, expertly-trained live-in carers who will come to live with you in your home and offer 24/7 support. Live-in care is a great option for those who need a bit more support than visiting care offers, and are perhaps considering moving into residential care but would prefer to remain at home. We’ll match you with a carer who shares your personality and interests so that you’ll really enjoy their company, and every aspect of your support will be fine-tuned to suit your personal needs and wishes.

Why Helping Hands is better than a care agency in Chorley

Helping Hands are a private home care provider, rather than a care agency. This means that we employ our carers directly, allowing them to use their time and energy by giving you the very best possible care in your home. Often, care agencies will ask you to handle payments to your carer, and will give you care plans that involve a number of unexpected fees and costs. We’re completely transparent about all of our prices and what our live-in care service entails, and we won’t burden you with mountains of paperwork or confusing admin. We want your care journey to be as straightforward and stress-free as possible.

Qualified carers providing a variety of care services in Chorley

Our team of intermediate carers in Chorley is highly qualified and experienced in providing exceptional care to individuals with diverse needs. We carefully select our carers based on their kind, compassionate personalities and their dedication to making a positive difference in the lives of those they care for. They undergo rigorous training when they initially join us, and will continue to participate in regular refresher courses so that their knowledge and skillset are constantly kept up to date. We believe that building strong relationships and fostering trust with our clients is essential for delivering the highest standard of care. And, so that you can use our care services with full peace of mind, they’re all enhanced-DBS checked.

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FAQs

Home care in Wigan is an ideal solution for anyone who wishes to maintain independence while receiving additional support in their own home. This might be because daily tasks are becoming more challenging, due to age, mobility changes, a long-term health condition, or recovery from illness or hospital treatment. Some people choose home care simply to enjoy peace of mind knowing there is a professional available if needed, while others require more structured support, including live-in care.

The cost of home care in Wigan depends on the type and level of care required. Factors include the number of hours of care, the complexity of tasks, and whether care is visiting or live-in. During a free care assessment, your Wigan Care Manager will provide a clear, personalised cost breakdown and answer any questions you may have. At Helping Hands, we pride ourselves on transparency when it comes to cost of care. There are no hidden fees, no surprise add-ons, and no unnecessary extras. Your care plan is designed to ensure that you receive exactly the support you need without paying for services you do not require. The Wigan care team will also review costs periodically if your care needs change, ensuring that your support continues to match your circumstances and remains cost-effective.

Yes. We know that care needs can and do change over time, so flexibility is central to how we operate. Our wonderful Wigan care team will adjust your support plan whenever required. For example, if you need additional assistance after a hospital discharge, we can increase the number of visits you receive temporarily until you’re back on your feet. Conversely, if you regain independence in certain tasks, visits can be scaled back without any disruption.

We aim to provide care as quickly as possible, often within 48 hours depending on availability. The Wigan team understand that care needs can arise suddenly, whether due to health changes, recovery needs, or family circumstances, and they will always be upfront about start dates and expected timelines. You will know exactly when your first visit can take place and who will be providing your care.

The process starts with a friendly conversation with the Wigan team to understand your needs and preferences. A free care assessment will then be arranged in your home with a local Care Manager. During this assessment, the Care Manager will discuss your routines, goals, and the type of support you want. Once the plan is agreed, the care team will introduce you to your assigned carers and confirm a start date. They will ensure that both you and your family are fully comfortable with the arrangements before any care begins.

Yes. All Helping Hands carers in Wigan are fully insured, bonded, and employed directly. Each carer undergoes rigorous background checks, initial and ongoing training, and regular supervision. This ensures you receive professional, safe, and reliable support from someone you can trust in your home.

If your regular carer is unavailable for any reason, the Wigan care team will provide a trained replacement who is fully briefed on your care plan. All carers receive consistent training and support, meaning any replacement will be familiar with your needs, preferences, and routines. This ensures continuity of care so that you experience minimal disruption.

Branch information
Address

Helping Hands Wigan, Thrive, Atlas House, Caxton Close, Wigan, WN3 6XU

Show in maps Chorley Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed