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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands in Deal is a team of home carers with a collective propensity for compassion and an advanced aptitude for supporting those who are vulnerable. Through training which is monitored and regulated by the Care Quality Commission, our team specialise in providing all manner of care plans, tailor-made to each individual and their requirements. Get in touch with a member of our team to learn more about how we can help you or your loved one.

Zoe and her team are available to support you throughout Kingsdown, Northbourne, Ringwould, Sandwich Bay, Walmer and surrounding areas in and around Deal.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01303802685 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting & live-in care in Deal

First mentioned in the Domesday Book of 1086, referred to as Addelam, Deal is a village in Kent, within the district of Dover, which has received literary citations from the likes of Samuel Pepys, Daniel Defoe, and William Cobbett. What was once the busiest port in England, is now a seaside resort; popular for its historic buildings and is also home to a team of the nation’s leading home care provider – Helping Hands.

With a team of specialists on hand to provide all levels of care with kindness as its foundation, we can ensure that anybody in the Deal region who requires additional support can be catered for. From hourly visiting care to around-the-clock live-in care, our carers are available to assist you, no matter your requirements; no matter your condition.

Meet the team

Jodie Wells

Meet Jodie Wells, our Branch Care Manager, Folkestone, Dover and Deal

"I joined the care industry because I wanted to have a career where I felt that I would make a real difference to people's day to day lives. I genuinely believe that the service we provide is the best in the area. We have handpicked carers who share the ethos of the company and who fit in well with our customers & existing team members. My carers go above and beyond for their customers and treat them with the utmost dignity and respect.
"My responsibilities as a branch manager include; overseeing the day to day running of the branch, recruiting new carers and making sure that the compliance is kept on top of to ensure the service is safe and well run."

Alison Jones

Alison Jones

Area Care Manager, South East

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Deal

As the industry leaders in home care, we understand the complexities and worries that comes with thinking about home care for yourself or a loved one. But our friendly and reassuring team in Deal are here to relieve any anxieties about allowing someone you don’t know come into your home and provide your care. They’ll go through all aspects of your support plan with you before your care commences, making sure that all of your needs are taken care of, both physically and emotionally.

With visiting home care, we can offer calls from as little as 30 minutes per week to begin with, which may be useful if you just require support little and often with the housework or getting to and from appointments. As time goes on and you become more comfortable and used to your carers, you may wish to extend the amount of care you receive, particularly if you’re frail or struggle to do things like you used to. We can be with you for several hours if necessary, providing morning, afternoon or evening calls to help with personal care, getting in and out of bed safely and support with mobilising in and around your home.

Round-the-clock live-in care in Deal

If you have complex care needs such as advanced dementia or a spinal injury, you may require more regular support so that there is always someone on hand to assist you. Live-in care is the ideal solution for this, as a carer will live with you in your home to provide a constant source of support and reassurance. They’ll get to know you in detail – finding out what time you like to get up in the morning, how many sugars you like in your tea (if any!) and what activities you enjoy doing. That way, your carer becomes more like a trusted friend there to help you, rather than a carer.

If you or a loved one are worried about moving into a care home, live-in care is the direct alternative to this. Instead of having the upheaval and stress of moving out of your beloved home and leaving a partner, spouse or pets behind, you can stay living in the comfort and peacefulness of your own home, surrounded by familiar possessions, smells and photographs. We find that live-in home care is the preferred option for many, as it allows you to choose what you do and when you do it, being close to friends and family and living in the home you have known and loved for years and years.

Fully trained carers in Deal

To ensure we select the very best carers to join our team in Deal, our rigorous recruitment process begins with an in-depth interview and character references. This is because we only choose to employ those who are genuinely kind, caring and compassionate, putting others first and doing the best by them. Everything else that our carers need can be provided by our local care teams and taught as part of their induction and training process, which involves modules on dementia, first aid, safeguarding and manual handling.

As well as being a founding member of the Homecare Association (HCA), we are fully regulated by the Care Quality Commission (CQC). This strict monitoring process covers our care services and ensures they are safe, effective, responsive and well-led, thus giving you peace of mind that your care is being delivered by an industry-approved provider.

Find out more about care in Deal

For more information about home care in Deal, call us today. Our customer care specialists will run through the range of care options available to you and also be able to book a home visit with a member of the Deal team.

Call us on 01303802685 Talk to us on live chat Request a call back

Our credentials

Our Deal branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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