Home care in Deal
Visiting care and home care in Deal
First mentioned in the Domesday Book of 1086, referred to as Addelam, Deal is a village in Kent, within the district of Dover, which has received literary citations from the likes of Samuel Pepys, Daniel Defoe, and William Cobbett. What was once the busiest port in England is now a seaside resort, popular for its historic buildings. It is also home to a team of the nation’s leading home care provider – Helping Hands.
With a team of specialists on hand to provide all levels of care with kindness as its foundation, we can ensure that anybody in the Deal region who requires additional support can be catered for. From hourly visiting care to around-the-clock live-in care, our carers are available to assist you, no matter your requirements; no matter your condition.
Quality care provided in your own home
Home care from our Deal team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Deal care team
Branch Care Manager
My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting carers and increasing the support in the community with bringing in new customers, working to CQC regulations and to ensure that Helping Hands continue to deliver a high standard of care to customers with the customers being at the heart of everything that the carers and branch staff do. I studied health and social care at school, and to earn some money I became a carer in a local care home at weekends while I waited to become the entrance age to join the police . The police didn't work out so I remained in care and started my career as a healthcare assistance. I love animals and I have two mad dogs, a cat, and a house rabbit. In my spare time I like to spend time with my family and friends going out for dinner, going to listen to a band at the local pub or go to London to the theatres to watch musicals. We also go on holiday together. I have an obsession with yankee candles and wax melts where I could open my open shop. I am mad on Harry Potter!
Area Care Manager, South East
Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Deal to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home care in Deal
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As the industry leaders in home care, we understand the complexities and worries that comes with thinking about home care for yourself or a loved one. But our friendly and reassuring homecare team in Deal are here to relieve any anxieties about allowing someone you don’t know come into your home and provide your care. They’ll go through all aspects of your support plan with you before your care commences, making sure that all of your needs are taken care of, both physically and emotionally.
With visiting homecare, we can offer calls from as little as 30 minutes per week to begin with, which may be useful if you just require support little and often with the housework or getting to and from appointments. As time goes on and you become more comfortable and used to your carers, you may wish to extend the amount of care you receive, particularly if you’re frail or struggle to do things like you used to. We can be with you for several hours if necessary, providing morning, afternoon or evening calls to help with personal care, getting in and out of bed safely and support with mobilising in and around your home.
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Agency Care in Deal
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We are a private homecare provider, making us a more personalised option than using a regular care agency in Deal. Unlike care agencies, our carers are employed directly with Helping Hands. Our carers’ wellbeing and expertise are priorities to us, and we ensure they’re properly looked after, as they’re the ones who are going to be looking after you. From the moment you pick up the phone to get in contact with us, we’ll make sure that you receive nothing but the exceptional care that you deserve. We’ll also handle all the fiddly paperwork and admin, as we want your care journey to be as stress-free and straightforward as possible.
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Round-the-clock live-in care in Deal
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If you have complex care needs such as advanced dementia or a spinal injury, you may require more regular support so that there is always someone on hand to assist you. Live-in care is the ideal solution for this, as a carer will live with you in your home to provide a constant source of support and reassurance. They’ll get to know you in detail – finding out what time you like to get up in the morning, how many sugars you like in your tea (if any!) and what activities you enjoy doing. That way, your carer becomes more like a trusted friend there to help you, rather than a carer.
If you or a loved one are worried about moving into a care home, live-in care is the direct alternative to this. Instead of having the upheaval and stress of moving out of your beloved home and leaving a partner, spouse or pets behind, you can stay living in the comfort and peacefulness of your own home, surrounded by familiar possessions, smells and photographs. We find that live-in home care is the preferred option for many, as it allows you to choose what you do and when you do it, being close to friends and family and living in the home you have known and loved for years and years.
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Private Care in Deal
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Choosing private care over a care agency means that you’ll receive care treatment that is fully personalised to you, taking any of your conditions and circumstances into consideration. We understand that no two people require the same care, that’s why our home care team in Canterbury always take time to tailor the serivce you receive, putting you at the center of every decision and adapting your support as your needs change.
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Fully trained carers in Deal
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To ensure we select the very best carers to join our team in Deal, our rigorous recruitment process begins with an in-depth interview and character references. This is because we only choose to employ those who are genuinely kind, caring and compassionate, putting others first and doing the best by them. Everything else that our carers need can be provided by our local care teams and taught as part of their induction and training process, which involves modules on dementia, first aid, safeguarding and manual handling.
As well as being a founding member of the Homecare Association (HCA), we are fully regulated by the Care Quality Commission (CQC). This strict monitoring process covers our care services and ensures they are safe, effective, responsive and well-led, thus giving you peace of mind that your care is being delivered by an industry-approved provider.
Branch information
Town Walk,
Folkestone,
Kent,
CT20 2AA