Helping Hands have been supporting our customers to live as independent a life as possible since we were founded in 1989, and in that time we’ve helped thousands of people to enjoy their time being cared for at home, surrounded by beloved family and pets, plus memories of happy years past. We’re fully regulated by the CQC and CIW which demonstrates how committed we are to always achieving the highest standards, so why not call us today to discover how we could be supporting you or your loved ones?
We can support you in Dorchester and the surrounding areas of Poundbury, Lower Burton, Frome Whitfield, Charminster, Winterborne Herringston, Higher Bockhampton and Higher Came.
The County town of Dorset, Dorchester has a rich history dating back to the Iron Age and was also the birthplace of poet and author Thomas Hardy, whose ‘Casterbridge’ of his novels was based on the town. Hardy’s birthplace museum is just outside of Dorchester, in Higher Bockhampton, and there are many other museums and places of historic interest to fill a visit to the area. Helping Hands has been established in Dorset for quite some time and we felt it was important to further make our services known in the county town and surrounding area. With our flexible visiting and live-in care services we can support anyone who wishes to receive care at home, no matter what their condition or complexity of care required.
"Hi, I’m Katie. It is my responsibility to ensure the smooth running of the branch so that we are running a safe and caring service for our customers and our care staff.
"I really enjoy my role at Helping Hands and I am passionate about providing a high standard of care and enabling individuals to continue living independently and comfortably in their own homes.
"We have a fantastic team of carers who show real pride in their roles, and it is a pleasure to be part of that team and share in their enthusiasm and commitment."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
When you choose live-in care from Helping Hands you don’t just get support around the clock from one of our compassionate carers, you also get the expertise of a company who have been delivering the highest standards of care for our customers since 1989. Our live-in service offers one-to-one support that is second to none, with your dedicated carer carrying out every aspect of your care, day and night. Whether you prefer companionship or you have highly complex needs, our carers will carry out every aspect of your routine.
When you receive care from an agency you are risking putting yourself in the hands of people who may not be CQC regulated or offer a fully managed service. Helping Hands has never been an agency; we employ all of our carers directly, believing that caring for them makes for happier and more motivated staff who have a passion for passing on that care to our customers. You’ll never be subject to ‘introductory’ fees or other hidden costs with us, all of our prices are transparently displayed, and when we supply your bespoke quote, that is what you’ll pay, so there will be no nasty surprises when your bill arrives.
When you need emergency care, time is of the essence, and you’ll be wanting a quick turnaround from first contact to a carer being in your home. With Helping Hands’ Dorchester team, you will be handled with care from the moment you contact us, so you can be sure our professional and empathetic care team will seamlessly guide you throughout the process. Whether your regular carer needs a break, or your family are going on holiday, we can have emergency care in your home within 24 hours.
With private care at home from Helping Hands, you can be confident that all of your care needs will be supported, without the need to leave the home you love and move into a nursing or care home. Whether you need around-the-clock support with a live-in carer or regular visits from your local care team, we believe that everyone has the right to live within the comforts of their own home, regardless of the complexity of their care needs.
Whether you have complex care needs or you are uncomfortable being alone in the hours of darkness, we can provide you with overnight care, on a live-in or visiting basis. Our amazing carers can support you with every aspect of your routine, including personal care, meal preparation or mobility support, and one-to-one nightly care means someone is there to assist with toilet breaks, administering medication or moving position in bed. This means you or your loved one can rest comfortably without worry.
Our carers are very special people, because we only choose the best to look after our customers. Selected and recruited locally, it’s important that our carers have naturally occurring empathy and compassion, and we will train them when they join us to ensure that they are fully prepared to support our customers. Our fully managed care service is regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be totally confident in our ability to support you to the very highest standards.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
Opening hours and address details