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Visiting care and home care in Dorchester
The County town of Dorset, Dorchester has a rich history dating back to the Iron Age and was also the birthplace of poet and author Thomas Hardy, whose ‘Casterbridge’ of his novels was based on the town. Hardy’s birthplace museum is just outside of Dorchester, in Higher Bockhampton, and there are many other museums and places of historic interest to fill a visit to the area. Helping Hands has been established in Dorset for quite some time and we felt it was important to further make our services known in the county town and surrounding area. With our flexible visiting and home care services we can support anyone who wishes to receive care at home, no matter what their condition or complexity of care required.
Quality care provided in your own home
Home care from our Dorchester team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,700+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
My name is Liz and I am the care manager for Helping Hands in Poole. I am responsible for ensuring that our customers and carers always have the correct support from me, ensuring that the needs of my customers are being met in the most effective and person-centred way. As a company, we understand how important it is for our customers to live safely and independently, and it’s so important that the care we provide enables them to do just that. Here in Poole, communication is paramount, and we work tirelessly to express the needs of our customers to our care staff to ensure that their expectations are exceeded every day.
Regional Care Director, South West
Area Care Manager, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Dorchester to ensure our customers receive the best possible live in and home care service.
Our highly qualified team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our Dorchester team are here to give you the support you need, when you need it.
With each of our carers completing an award-winning training programme, our Dorchester team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.
Better than a care agency in Dorchester
When you receive care from an agency you are risking putting yourself in the hands of people who may not be CQC regulated or offer a fully managed service. Helping Hands has never been an agency; we employ all of our carers directly, believing that caring for them makes for happier and more motivated staff who have a passion for passing on that care to our customers. You’ll never be subject to ‘introductory’ fees or other hidden costs with us, all of our prices are transparently displayed, and when we supply your bespoke quote, that is what you’ll pay, so there will be no nasty surprises when your bill arrives.
Emergency care in Dorchester
When you need emergency care, time is of the essence, and you’ll be wanting a quick turnaround from first contact to a carer being in your home. With Helping Hands’ Dorchester team, you will be handled with care from the moment you contact us, so you can be sure our professional and empathetic care team will seamlessly guide you throughout the process. Whether your regular carer needs a break, or your family are going on holiday, we can have emergency care in your home within 24 hours.
Private care in Dorchester
With private care at home from Helping Hands, you can be confident that all of your care needs will be supported, without the need to leave the home you love and move into a nursing or care home. Whether you need around-the-clock support with a live-in carer or regular visits from your local care team, we believe that everyone has the right to live within the comforts of their own home, regardless of the complexity of their care needs.
Overnight care for continuous support
Whether you have complex care needs or you are uncomfortable being alone in the hours of darkness, we can provide you with overnight care, on a live-in or visiting basis. Our amazing carers can support you with every aspect of your routine, including personal care, meal preparation or mobility support, and one-to-one nightly care means someone is there to assist with toilet breaks, administering medication or moving position in bed. This means you or your loved one can rest comfortably without worry.
Fully-trained carers in Dorchester
Our carers are very special people, because we only choose the best to look after our customers. Selected and recruited locally, it’s important that our carers have naturally occurring empathy and compassion, and we will train them when they join us to ensure that they are fully prepared to support our customers. Our fully managed care service is regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be totally confident in our ability to support you to the very highest standards.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.