Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands have been supporting our customers to live as independent a life as possible since we were founded in 1989, and in that time we’ve helped thousands of people to enjoy their time being cared for at home, surrounded by beloved family and pets, plus memories of happy years past. We’re fully regulated by the CQC and CIW which demonstrates how committed we are to always achieving the highest standards, so why not call us today to discover how we could be supporting you or your loved ones?

We can support you in Dorchester and the surrounding areas of Poundbury, Lower Burton, Frome Whitfield, Charminster, Winterborne Herringston, Higher Bockhampton and Higher Came.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01202065172 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Dorchester

The County town of Dorset, Dorchester has a rich history dating back to the Iron Age and was also the birthplace of poet and author Thomas Hardy, whose ‘Casterbridge’ of his novels was based on the town. Hardy’s birthplace museum is just outside of Dorchester, in Higher Bockhampton, and there are many other museums and places of historic interest to fill a visit to the area. Helping Hands has been established in Dorset for quite some time and we felt it was important to further make our services known in the county town and surrounding area. With our flexible visiting and live-in care services we can support anyone who wishes to receive care at home, no matter what their condition or complexity of care required.

Meet the team

Liz Harvey

Meet Liz Harvey, our Branch Care Manager, Dorchester

My name is Liz and I am the care manager for Helping Hands in Poole. I am responsible for ensuring that our customers and carers always have the correct support from me, ensuring that the needs of my customers are being met in the most effective and person-centred way. As a company, we understand how important it is for our customers to live safely and independently, and it’s so important that the care we provide enables them to do just that. Here in Poole, communication is paramount, and we work tirelessly to express the needs of our customers to our care staff to ensure that their expectations are exceeded every day.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

Read More
Adam Wilkins

Adam Wilkins

Regional Care Director, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Dorchester Live-in care

When you choose live-in care from Helping Hands you don’t just get support around the clock from one of our compassionate carers, you also get the expertise of a company who have been delivering the highest standards of care for our customers since 1989. Our live-in service offers one-to-one support that is second to none, with your dedicated private carer carrying out every aspect of your care, day and night. Whether you prefer companionship or you have highly complex needs, our carers will carry out every aspect of your routine.

Better than a care agency in Dorchester

When you receive care from an agency you are risking putting yourself in the hands of people who may not be CQC regulated or offer a fully managed service. Helping Hands has never been an agency; we employ all of our carers directly, believing that caring for them makes for happier and more motivated staff who have a passion for passing on that care to our customers. You’ll never be subject to ‘introductory’ fees or other hidden costs with us, all of our prices are transparently displayed, and when we supply your bespoke quote, that is what you’ll pay, so there will be no nasty surprises when your bill arrives.

Emergency care in Dorchester

When you need emergency care, time is of the essence, and you’ll be wanting a quick turnaround from first contact to a carer being in your home. With Helping Hands’ Dorchester team, you will be handled with care from the moment you contact us, so you can be sure our professional and empathetic care team will seamlessly guide you throughout the process. Whether your regular carer needs a break, or your family are going on holiday, we can have emergency care in your home within 24 hours.

Private care in Dorchester

With private care at home from Helping Hands, you can be confident that all of your care needs will be supported, without the need to leave the home you love and move into a nursing or care home. Whether you need around-the-clock support with a live-in carer or regular visits from your local care team, we believe that everyone has the right to live within the comforts of their own home, regardless of the complexity of their care needs.

Overnight care for continuous support

Whether you have complex care needs or you are uncomfortable being alone in the hours of darkness, we can provide you with overnight care, on a live-in or visiting basis. Our amazing carers can support you with every aspect of your routine, including personal care, meal preparation or mobility support, and one-to-one nightly care means someone is there to assist with toilet breaks, administering medication or moving position in bed. This means you or your loved one can rest comfortably without worry.

Fully-trained carers in Dorchester

Our carers are very special people, because we only choose the best to look after our customers. Selected and recruited locally, it’s important that our carers have naturally occurring empathy and compassion, and we will train them when they join us to ensure that they are fully prepared to support our customers. Our fully managed care service is regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be totally confident in our ability to support you to the very highest standards.

Find out how we could be supporting you or your loved ones in Dorchester

Discover how we could be supporting you or your loved ones in and around Dorchester, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01202065172 Talk to us on live chat Request a call back

Our credentials

Our Dorchester branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now