Visiting and live-in care across Christchurch
A popular holiday and retirement destination due to its relaxing yet sunny charm, Christchurch is ideal for soaking up the rays, perusing the independent shops in the bustling town centre and walking along the confluence of Rivers Avon and Stour. Sandwiched between the New Forest to the east and Bournemouth to the west, this charming town also offers industry-leading home care from the local Helping Hands branch.
The team are able to provide support little and often for those living in Barton-on-Sea, Bransgore, Burton, Christchurch, Highcliffe, Hurn, New Milton, Sopley, Walkford and the surrounding areas.
Meet Octavia, our Area Care Manager
"I joined Helping Hands in 2019 after 18 years in financial services in the customer experience sector. I moved in to the care industry as I was looking for a role with a people-centred organisation with great purpose. Helping Hands has already proved to be exactly that and this is a really exciting time for the business as we start to grow our high street presence across the UK. As Area Care Manager looking after all our new branches in the South during their set up phase, I am thoroughly enjoying recruiting the best of the best in the industry and seeing our new branches open up to deliver brilliant things for our customers and, of course, our people."
Everything about the care we’ve received for our mother has been fantastic – from the initial meeting to the lovely carers that visit her every day. We couldn’t be more happier.
Elsie from Dorset
Visiting care in and around Christchurch
For over 30 years, we have been providing care across England and Wales to those in need of a little extra support around the house, or more intensive care for long-standing medical conditions. With the knowledge and experience of our compassionate carers, paired with the responsive leadership and expertise of our branch managers and area care managers – we are equipped to provide all-round support that fits in with your lifestyle and preferences.
Creating support plans around you, we’ll work with you to find out exactly where and how you need help – whether that’s someone to take you shopping once a week and help you prepare your meals, or if you need daily calls to help you get in and out of bed. We’ll be there when you need us and always with a smile on our carers’ faces.
The aim of visiting care is to enable you to retain your independence and live life how you want to. So, if you live with dementia and need support when you’re out of the house or if you have cerebral palsy and need help with personal care and mobilising safely – we’ll put the right level of care in place for you.
Live-in care for complex conditions available throughout Christchurch
Designed to give you complete peace of mind at home, live-in care covers all of your care needs with the added bonus of a carer living with you and being on hand throughout the day and night, should you need it. Many people decide to choose live-in care as a direct alternative to moving into a nursing home due to the many benefits it offers, such as choice over routines, one-to-one care and living within the comforts of your own home.
Our live-in care teams are fully supported by a team of expert clinicians, who have many years of nursing experience and are able to offer support and detailed training to our live-in carers when more complex conditions arise. For example, if you require specialist PEG feeding after a stroke or long-term health condition, expert nurses will ensure that you receive a package of care that’s tailored to your specific needs, with a live-in carer that’s right for you.
Live-in care is also a great option to consider if you’re elderly and live with your partner and you both need assistance around the house, administering medication or if one of you has personal care needs that the other is unable to help with. Not only do you have peace of mind that both of you have the support that you need, but you won’t have the upheaval and stress of leaving one another to move into residential care.
Extra reassurance with domiciliary care
Also known as visiting care, domiciliary care allows you to retain your independence at home, just with a little extra help when you require. So, whether you need assistance with the housework and taking out the bins, or if you just want to have a catch up over a cup of tea about the latest goings on in Christchurch, you can rely on our friendly carers to do just that.
If you are looking for care for a loved one that lives in a different county than you or perhaps even a different country, domiciliary care can provide the peace of mind that you both need. Your loved one will have both their physical and emotional needs catered for, so that you don’t have to worry about them struggling to cope or feeling lonely.
Specialist dementia care in Christchurch
Here at Helping Hands, we understand how dementia affects each individual very differently. Not only are there several types of dementia, but symptoms can present themselves in a variety of different ways and change with time. That’s why we are dementia home care specialists and ensure that every single one of our carers are trained in the latest dementia practices.
As well as offering the most suitable support to the individual, we also recognise how dementia affects the people around the person living with the condition. So, if your mother or father has Alzheimer’s and you’re struggling to cope with the amount of care they need and how it’s affecting your relationship, we’ll step in to alleviate some of the stress and worry that you may be feeling, offering person-centred care to your loved one and support to you.
To read about the different types of dementia, please click here.
Elderly care that you can rely on
As we get older, some of the things that we used to be able to do – like changing the beds, watering the plants and getting up and down the stairs – become more difficult, particularly if you develop arthritis or need a hip or knee replacement. You may be more prone to trips and falls, which can take a while to recover from in your more senior years. That’s where the Christchurch team of carers can step in. They’ll get to know what you need help with and what you’d prefer to still do yourself, so that you get the perfect balance of care and independence.
What’s more, we’ll make sure that you don’t miss out on family events or social occasions when you want to catch up with your friends. We can even take you to medical appointments or to the hairdressers for your monthly trim if you struggle to do so alone.
Respite care for emergencies and short breaks
Caring for a close friend, spouse or family member can be one of the best jobs that you could ever do, but it can take its toll on your energy levels, well-being and motivation if you constantly care for weeks at a time without a break. It’s really important that you’re able to take a step back and have a well-earned rest, without worrying that your loved one isn’t getting the care they need. That’s where respite care from Helping Hands can become a vital part of your routine.
For planned breaks, we’ll meet with both of you to understand exactly what you require support with and exactly how you like things done. For unplanned breaks when your carer has to leave quickly due to illness or an emergency, we can step in – often within 24 hours from when you get in touch with us – to swiftly put a support plan in place that caters to all of your needs.
Fully-trained, compassionate carers local to you
One thing above all others that we look for when recruiting carers in Christchurch is that they are truly empathetic and passionate about caring for others. Along with these key traits, our carers receive a full background check, including a Disclosure Barring Service (DBS) screening and character references, before embarking upon our award-winning training programme delivered by our in-house instructors. Covering modules such as manual handling, personal care, medication, first aid and safeguarding, the training they receive ensure they are equipped to support those with a variety of different needs in your local area.
As with any professional care company, Helping Hands is strictly monitored by the Care Quality Commission (CQC), who make sure we carry out safe, compliant and responsive practices, whilst delivering what we say we will and when we say we will. We are also a founding member of the United Kingdom Home Care Association (UKHCA), who develop and promote the highest standards of care in the home care industry.
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Find out more about care in Christchurch
If you’d like to discuss your care needs, you can contact our customer team via telephone who will be happy to go through your current situation and how we can help. Our branch in Christchurch is also open, Monday to Friday, where the team will be happy to sit down and talk through the different options available to you over a coffee.
If getting to us is to difficult, we can even come to you. Just let us know the best place for you to meet – whether that’s your local café or in your kitchen – and we’ll be there.