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Home care in Christchurch

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews

Lines open at 8:00 AM on Monday

New customer

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Existing customer
01202 130447

Lines open at 8:00 AM on Monday

New customer

Lines are currently closed

Existing customer
01202 130447

Visiting care and home care in Christchurch

A popular holiday and retirement destination due to its relaxing yet sunny charm, Christchurch is ideal for soaking up the rays, perusing the independent shops in the bustling town centre and walking along the confluence of Rivers Avon and Stour. Sandwiched between the New Forest to the east and Bournemouth to the west, this charming town also offers industry-leading home care from the local Helping Hands branch.


Whether you require support little and often, or around-the-clock, our home care team in Christchurch provides both visiting care and live-in care tailored to your needs. We create bespoke care plans tailored to each individual, so you can feel confident that you are receiving assistance from a CQC regulated, fully-trained private carer who understands your condition and supplements your daily routines seamlessly.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Christchurch

Our carers provide a wide range of support across Christchurch, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Christchurch
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Christchurch
    Natalie Dobson
    Natalie Dobson

    Branch Care Manager

    My journey in care started whilst I was studying at university and I joined the Helping Hands team in January 2020. I fell in love...

    More about Natalie Dobson
    Beth Smith
    Beth Smith

    Area Care Manager

    At Helping Hands Bristol, my main role is to ensure that we provide high quality care and a safe service. I ensure the branch runs...

    More about Beth Smith
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
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    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Christchurch

    Our Christchurch branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Christchurch

    For over 35 years, we have been providing home care services across England and Wales to those in need of a little extra support around the house, or more intensive care for long-standing medical conditions. With the knowledge and experience of our compassionate carers, paired with the responsive leadership and expertise of our branch managers and area care managers – we are equipped to provide all-round support that fits in with your lifestyle and preferences.

    Creating support plans around you, we’ll work with you to find out exactly where and how you need help – whether that’s someone to take you shopping once a week and help you prepare your meals, or if you need daily calls to help you get in and out of bed. We’ll be there when you need us and always with a smile on our carers’ faces.

    The aim of visiting care is to enable you to retain your independence and live life how you want to. So, if you live with dementia and need support when you’re out of the house or if you have cerebral palsy and need help with personal care and mobilising safely – we’ll put the right level of care in place for you.

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    Extra reassurance with Agency care in Christchurch

    Helping Hands agency care allows you to retain your independence at home, just with a little extra help when you require. So, whether you need assistance with the housework and taking out the bins, or if you just want to have a catch up over a cup of tea about the latest goings-on in Christchurch, you can rely on our friendly carers to do just that.

    If you are looking for agency care for a loved one that lives in a different county than you or perhaps even a different country, agency care can provide the peace of mind that you both need. Your loved one will have both their physical and emotional needs catered for, so that you don’t have to worry about them struggling to cope or feeling lonely.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Christchurch live-in care for complex conditions

    Designed to give you complete peace of mind at home, live-in care covers all of your care needs with the added bonus of a carer living with you and being on hand throughout the day and night, should you need it. Many people decide to choose live-in care as a direct alternative to moving into a nursing home due to the many benefits it offers, such as choice over routines, one-to-one care and living within the comforts of your own home.

    Our live-in care teams are fully supported by a team of expert clinicians, who have many years of nursing experience and are able to offer support and detailed training to our live-in carers when more complex conditions arise. For example, if you require specialist PEG feeding after a stroke or long-term health condition, expert nurses will ensure that you receive a package of care that’s tailored to your specific needs, with a live-in carer that’s right for you.

    Live-in care is also a great option to consider if you’re elderly and live with your partner and you both need assistance around the house, administering medication or if one of you has personal care needs that the other is unable to help with. Not only do you have peace of mind that both of you have the support that you need, but you won’t have the upheaval and stress of leaving one another to move into residential care.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Private care that you can rely on

    As we get more dependent, some of the things that we used to be able to do – like changing the beds, watering the plants and getting up and down the stairs – become more difficult, particularly if you develop arthritis or experience other mobility-hindering symptoms. That’s where the Christchurch team of private carers can step in. They’ll get to know what you need help with and what you’d prefer to still do yourself, so that you get the perfect balance of care and independence.

    What’s more, we’ll make sure that you don’t miss out on family events or social occasions when you want to catch up with your friends. We can even take you to medical appointments or to the hairdressers for your monthly trim if you struggle to do so alone.

    A smiling carer in a purple uniform sits outside, talking with an older person. They are surrounded by greenery and a table with a pink potted flower and a tea set.
    Specialist dementia care in Christchurch

    Here at Helping Hands, we understand how dementia affects each individual very differently. Not only are there several types of dementia, but symptoms can present themselves in a variety of different ways and change with time. That’s why we are dementia care specialists and ensure that every single one of our carers are trained in the latest dementia practices.

    As well as offering the most suitable support to the individual, we also recognise how dementia affects the people around the person living with the condition. So, if your mother or father has Alzheimer’s and you’re struggling to cope with the amount of care they need and how it’s affecting your relationship, we’ll step in to alleviate some of the stress and worry that you may be feeling, offering person-centred care to your loved one and support to you.

    To read about the different types of dementia, please click here.

    A woman in a lavender uniform with a lanyard and ID badge smiles warmly at another woman holding a cup, as they sit and talk outdoors.
    Respite care for emergencies and short breaks

    Caring for a close friend, spouse or family member can be one of the best jobs that you could ever do, but it can take its toll on your energy levels, well-being and motivation if you constantly care for weeks at a time without a break. It’s really important that you’re able to take a step back and have a well-earned rest, without worrying that your loved one isn’t getting the care they need. That’s where respite care from Helping Hands can become a vital part of your routine.

    For planned breaks, we’ll meet with both of you to understand exactly what you require support with and exactly how you like things done. For unplanned breaks when your carer has to leave quickly due to illness or an emergency, we can step in – often within 24 hours from when you get in touch with us – to swiftly put a support plan in place that caters to all of your needs.

    An older woman with short blonde hair, wearing a blue cardigan, smiles while holding a biscuit and sitting at an outdoor table with tea and pink flowers, chatting with another person.
    Fully-trained, compassionate live-in carers local to you

    One thing above all others that we look for when recruiting carers in Christchurch is that they are truly empathetic and passionate about caring for others. Along with these key traits, our carers receive a full background check, including a Disclosure Barring Service (DBS) screening and character references, before embarking upon our award-winning training programme delivered by our in-house instructors. Covering modules such as manual handling, personal care, medication, first aid and safeguarding, the training they receive ensure they are equipped to support those with a variety of different needs in your local area.

    All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Dorset, who make sure we carry out safe, compliant and responsive practices, whilst delivering what we say we will and when we say we will. We are also a founding member of the Home Care Association (HCA), who develop and promote the highest standards of care in the home care industry.

    Supporting communities across Christchurch

    Our carers provide home care in Christchurch and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in Christchurch, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01202 012714
    Branch information
    Address

    Helping Hands Christchurch, 9 Southbourne Grove, Southbourne, BH6 3QS

    Show in maps Christchurch Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered