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Locally managed service

Home Care Christchurch

Little and often, companionship to nursing. With branches nationwide.

4.8 out of 5 stars from 4 reviews

Home Care Christchurch

Our home care team in Christchurch is committed to providing the local community with care that supports their daily routines in a professional, compassionate and person-centred manner. With ongoing training and Care Quality Commission (CQC) regulation, our carers deliver an unparalleled standard of home care, with over 30 years of industry experience and kindness at the forefront of its delivery.

The team are able to provide support little and often for those living in Barton-on-Sea, Bournemouth, Bransgore, Burton, Christchurch, Highcliffe, Hurn, New Milton, Sopley, Southbourne, Walkford and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01202012714 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Christchurch, 9 Southbourne Grove, Southbourne, Bournemouth, BH6 3QS (see on maps)

Agency care and live-in care across Christchurch

A popular holiday and retirement destination due to its relaxing yet sunny charm, Christchurch is ideal for soaking up the rays, perusing the independent shops in the bustling town centre and walking along the confluence of Rivers Avon and Stour. Sandwiched between the New Forest to the east and Bournemouth to the west, this charming town also offers industry-leading home care from the local Helping Hands branch.

Whether you require support little and often, or around-the-clock, our home care team in Christchurch provides both visiting care and live-in care tailored to your needs. We create bespoke care plans tailored to each individual, so you can feel confident that you are receiving assistance from a fully-trained private carer who understands your condition and supplements your daily routines seamlessly.

Meet the team

Adam Wilkins

Meet Adam Wilkins, our Regional Care Director, Home Care Christchurch

Hi, I’m Adam and as Regional Care Director, I’m responsible for making sure that all the customers we help day-in day-out across the South West and South Wales are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers’ needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are ‘hardwired’ to care.
Abbie Davis

Abbie Davis

Head of Live-in Care, South West

Read More
Nikki Wood

Nikki Wood

Regional Clinical Lead, South West

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite CarePalliative Care

Other services we provide at this branch

Home care in and around Christchurch

For over 30 years, we have been providing home care services across England and Wales to those in need of a little extra support around the house, or more intensive care for long-standing medical conditions. With the knowledge and experience of our compassionate carers, paired with the responsive leadership and expertise of our branch managers and area care managers – we are equipped to provide all-round support that fits in with your lifestyle and preferences.

Creating support plans around you, we’ll work with you to find out exactly where and how you need help – whether that’s someone to take you shopping once a week and help you prepare your meals, or if you need daily calls to help you get in and out of bed. We’ll be there when you need us and always with a smile on our carers’ faces.

The aim of visiting care is to enable you to retain your independence and live life how you want to. So, if you live with dementia and need support when you’re out of the house or if you have cerebral palsy and need help with personal care and mobilising safely – we’ll put the right level of care in place for you.

Extra reassurance with Agency care in Christchurch

Helping Hands agency care allows you to retain your independence at home, just with a little extra help when you require. So, whether you need assistance with the housework and taking out the bins, or if you just want to have a catch up over a cup of tea about the latest goings-on in Christchurch, you can rely on our friendly carers to do just that.

If you are looking for agency care for a loved one that lives in a different county than you or perhaps even a different country, agency care can provide the peace of mind that you both need. Your loved one will have both their physical and emotional needs catered for, so that you don’t have to worry about them struggling to cope or feeling lonely.

Christchurch live-in care for complex conditions

Designed to give you complete peace of mind at home, live-in care covers all of your care needs with the added bonus of a carer living with you and being on hand throughout the day and night, should you need it. Many people decide to choose live-in care as a direct alternative to moving into a nursing home due to the many benefits it offers, such as choice over routines, one-to-one care and living within the comforts of your own home.

Our live-in care teams are fully supported by a team of expert clinicians, who have many years of nursing experience and are able to offer support and detailed training to our live-in carers when more complex conditions arise. For example, if you require specialist PEG feeding after a stroke or long-term health condition, expert nurses will ensure that you receive a package of care that’s tailored to your specific needs, with a live-in carer that’s right for you.

Live-in care is also a great option to consider if you’re elderly and live with your partner and you both need assistance around the house, administering medication or if one of you has personal care needs that the other is unable to help with. Not only do you have peace of mind that both of you have the support that you need, but you won’t have the upheaval and stress of leaving one another to move into residential care.

Private care that you can rely on

As we get more dependent, some of the things that we used to be able to do – like changing the beds, watering the plants and getting up and down the stairs – become more difficult, particularly if you develop arthritis or experience other mobility-hindering symptoms. That’s where the Christchurch team of private carers can step in. They’ll get to know what you need help with and what you’d prefer to still do yourself, so that you get the perfect balance of care and independence.

What’s more, we’ll make sure that you don’t miss out on family events or social occasions when you want to catch up with your friends. We can even take you to medical appointments or to the hairdressers for your monthly trim if you struggle to do so alone.

Specialist dementia care in Christchurch

Here at Helping Hands, we understand how dementia affects each individual very differently. Not only are there several types of dementia, but symptoms can present themselves in a variety of different ways and change with time. That’s why we are dementia care specialists and ensure that every single one of our carers are trained in the latest dementia practices.

As well as offering the most suitable support to the individual, we also recognise how dementia affects the people around the person living with the condition. So, if your mother or father has Alzheimer’s and you’re struggling to cope with the amount of care they need and how it’s affecting your relationship, we’ll step in to alleviate some of the stress and worry that you may be feeling, offering person-centred care to your loved one and support to you.

To read about the different types of dementia, please click here.

Respite care for emergencies and short breaks

Caring for a close friend, spouse or family member can be one of the best jobs that you could ever do, but it can take its toll on your energy levels, well-being and motivation if you constantly care for weeks at a time without a break. It’s really important that you’re able to take a step back and have a well-earned rest, without worrying that your loved one isn’t getting the care they need. That’s where respite care from Helping Hands can become a vital part of your routine.

For planned breaks, we’ll meet with both of you to understand exactly what you require support with and exactly how you like things done. For unplanned breaks when your carer has to leave quickly due to illness or an emergency, we can step in – often within 24 hours from when you get in touch with us – to swiftly put a support plan in place that caters to all of your needs.

Fully-trained, compassionate live-in carers local to you

One thing above all others that we look for when recruiting carers in Christchurch is that they are truly empathetic and passionate about caring for others. Along with these key traits, our carers receive a full background check, including a Disclosure Barring Service (DBS) screening and character references, before embarking upon our award-winning training programme delivered by our in-house instructors. Covering modules such as manual handling, personal care, medication, first aid and safeguarding, the training they receive ensure they are equipped to support those with a variety of different needs in your local area.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Dorset, who make sure we carry out safe, compliant and responsive practices, whilst delivering what we say we will and when we say we will. We are also a founding member of the Home Care Association (HCA), who develop and promote the highest standards of care in the home care industry.

Find out more about home care in Christchurch

If you’d like to discuss your care needs, you can contact our customer team via telephone who will be happy to go through your current situation and how we can help. Our branch in Christchurch and Bournemouth is also open. We provide specific services including home care in Bournemouth, Monday to Friday, where the team will be happy to sit down and talk through the different options available to you over a coffee.

If getting to us is to difficult, we can even come to you. Just let us know the best place for you to meet – whether that’s your local café or in your kitchen – and we’ll be there.

Call us on 01202012714 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Home Care Christchurch to ensure our customers receive the best possible live in and home care service.

4.8 out of 5 stars, from 4 reviews


taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

5 out of 5

from 2 reviews

Our credentials

Our Home Care Christchurch branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Christchurch, 9 Southbourne Grove, Southbourne, Bournemouth, BH6 3QS Show on Map

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