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Home care in Christchurch

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01202 130447

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01202 130447

Visiting care and home care in Christchurch

A popular holiday and retirement destination due to its relaxing yet sunny charm, Christchurch is ideal for soaking up the rays, perusing the independent shops in the bustling town centre and walking along the confluence of Rivers Avon and Stour. Sandwiched between the New Forest to the east and Bournemouth to the west, this charming town also offers industry-leading home care from the local Helping Hands branch.


Whether you require support little and often, or around-the-clock, our home care team in Christchurch provides both visiting care and live-in care tailored to your needs. We create bespoke care plans tailored to each individual, so you can feel confident that you are receiving assistance from a CQC regulated, fully-trained private carer who understands your condition and supplements your daily routines seamlessly.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Christchurch team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Christchurch care team
Natalie Dobson
Natalie Dobson

Branch Care Manager

My journey in care started whilst I was studying at university and I joined the Helping Hands team in January 2020. I fell in love...

More about Natalie Dobson
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
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Fully regulated by the CQC

Our Christchurch branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home care in Christchurch

For over 35 years, we have been providing home care services across England and Wales to those in need of a little extra support around the house, or more intensive care for long-standing medical conditions. With the knowledge and experience of our compassionate carers, paired with the responsive leadership and expertise of our branch managers and area care managers – we are equipped to provide all-round support that fits in with your lifestyle and preferences.

Creating support plans around you, we’ll work with you to find out exactly where and how you need help – whether that’s someone to take you shopping once a week and help you prepare your meals, or if you need daily calls to help you get in and out of bed. We’ll be there when you need us and always with a smile on our carers’ faces.

The aim of visiting care is to enable you to retain your independence and live life how you want to. So, if you live with dementia and need support when you’re out of the house or if you have cerebral palsy and need help with personal care and mobilising safely – we’ll put the right level of care in place for you.

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Extra reassurance with Agency care in Christchurch

Helping Hands agency care allows you to retain your independence at home, just with a little extra help when you require. So, whether you need assistance with the housework and taking out the bins, or if you just want to have a catch up over a cup of tea about the latest goings-on in Christchurch, you can rely on our friendly carers to do just that.

If you are looking for agency care for a loved one that lives in a different county than you or perhaps even a different country, agency care can provide the peace of mind that you both need. Your loved one will have both their physical and emotional needs catered for, so that you don’t have to worry about them struggling to cope or feeling lonely.

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Christchurch live-in care for complex conditions

Designed to give you complete peace of mind at home, live-in care covers all of your care needs with the added bonus of a carer living with you and being on hand throughout the day and night, should you need it. Many people decide to choose live-in care as a direct alternative to moving into a nursing home due to the many benefits it offers, such as choice over routines, one-to-one care and living within the comforts of your own home.

Our live-in care teams are fully supported by a team of expert clinicians, who have many years of nursing experience and are able to offer support and detailed training to our live-in carers when more complex conditions arise. For example, if you require specialist PEG feeding after a stroke or long-term health condition, expert nurses will ensure that you receive a package of care that’s tailored to your specific needs, with a live-in carer that’s right for you.

Live-in care is also a great option to consider if you’re elderly and live with your partner and you both need assistance around the house, administering medication or if one of you has personal care needs that the other is unable to help with. Not only do you have peace of mind that both of you have the support that you need, but you won’t have the upheaval and stress of leaving one another to move into residential care.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Private care that you can rely on

As we get more dependent, some of the things that we used to be able to do – like changing the beds, watering the plants and getting up and down the stairs – become more difficult, particularly if you develop arthritis or experience other mobility-hindering symptoms. That’s where the Christchurch team of private carers can step in. They’ll get to know what you need help with and what you’d prefer to still do yourself, so that you get the perfect balance of care and independence.

What’s more, we’ll make sure that you don’t miss out on family events or social occasions when you want to catch up with your friends. We can even take you to medical appointments or to the hairdressers for your monthly trim if you struggle to do so alone.

A smiling carer in a purple uniform sits outside, talking with an older person. They are surrounded by greenery and a table with a pink potted flower and a tea set.
Specialist dementia care in Christchurch

Here at Helping Hands, we understand how dementia affects each individual very differently. Not only are there several types of dementia, but symptoms can present themselves in a variety of different ways and change with time. That’s why we are dementia care specialists and ensure that every single one of our carers are trained in the latest dementia practices.

As well as offering the most suitable support to the individual, we also recognise how dementia affects the people around the person living with the condition. So, if your mother or father has Alzheimer’s and you’re struggling to cope with the amount of care they need and how it’s affecting your relationship, we’ll step in to alleviate some of the stress and worry that you may be feeling, offering person-centred care to your loved one and support to you.

To read about the different types of dementia, please click here.

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Respite care for emergencies and short breaks

Caring for a close friend, spouse or family member can be one of the best jobs that you could ever do, but it can take its toll on your energy levels, well-being and motivation if you constantly care for weeks at a time without a break. It’s really important that you’re able to take a step back and have a well-earned rest, without worrying that your loved one isn’t getting the care they need. That’s where respite care from Helping Hands can become a vital part of your routine.

For planned breaks, we’ll meet with both of you to understand exactly what you require support with and exactly how you like things done. For unplanned breaks when your carer has to leave quickly due to illness or an emergency, we can step in – often within 24 hours from when you get in touch with us – to swiftly put a support plan in place that caters to all of your needs.

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Fully-trained, compassionate live-in carers local to you

One thing above all others that we look for when recruiting carers in Christchurch is that they are truly empathetic and passionate about caring for others. Along with these key traits, our carers receive a full background check, including a Disclosure Barring Service (DBS) screening and character references, before embarking upon our award-winning training programme delivered by our in-house instructors. Covering modules such as manual handling, personal care, medication, first aid and safeguarding, the training they receive ensure they are equipped to support those with a variety of different needs in your local area.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Dorset, who make sure we carry out safe, compliant and responsive practices, whilst delivering what we say we will and when we say we will. We are also a founding member of the Home Care Association (HCA), who develop and promote the highest standards of care in the home care industry.

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Branch information
Address

Helping Hands Christchurch, 9 Southbourne Grove, Southbourne, BH6 3QS

Show in maps Christchurch Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered