Home care in New Milton
Visiting care and home care in New Milton
Sitting on the edge of the New Forest in the beautiful surroundings of Hampshire lies New Milton, a small town with a lot to offer. The great thing about New Milton is its peacefulness and elements of nature surrounding it, including the picturesque coastline of Barton-on-sea. It’s an idyllic place to come if you want some peace and quiet and perhaps an ideal place to retire because of its serenity. For those in their more senior years that choose New Milton as a place to settle down, the town even has its own brand-new team of Helping Hands carers. All personal care services are provided by our Care Quality Commission (CQC) registered office in New Milton, who monitor us for our care service, efficiency, responsiveness and safety. Ultimately, they are there to ensure that we do what we say we’re going to do, so that all of our customers have peace of mind that their care is being delivered by a regulated provider
From weekly visiting care to full-time live-in care, our team are on hand to provide all the support you need, no matter your age, condition, or requirements. Get in touch for a care plan that is tailored entirely to you.

Quality care provided in your own home
Home care from our New Milton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the New Milton care team

Branch Care Manager
I have been working in the care industry for 28 years, following in the footsteps of my Nan and Mum. I have been a Registered Manager for the last 6 years, with my 1.5 years in homecare. I love my job as we are enabling people to remain in their own homes and live independently for longer. I love to explore the country in our camper!

Regional Care Director, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for New Milton to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other services we provide at this branch
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Home Care New Milton
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Helping Hands have been industry leaders in home care for the past 30 years, enabling thousands of people across England and Wales to remain living in the comfort of their own home. And it’s our ability to create bespoke support plans for each individual that really sets us apart, as well as having flexible care that adapts around you.
Visiting care can start from as little as 30-minute care calls a week, and perhaps you may not need help with personal care or medication to begin with, but an extra hand with the housework or shopping. It can be quite daunting to welcome someone new into your home to help with your personal affairs, and we find that many of our customers start their care journey with assistance with running errands or helping with the laundry. Once they feel comfortable and have built up a rapport with their carers, they are then able to discuss other ways in which they may need help, such as support with bathing, getting dressed and continence care.
And it’s not just calls during the day that we cover; if you tend to get out of bed fairly often during the night and are unsteady on your feet, the New Milton team can provide overnight care so that there is someone there for you when you are perhaps feeling more anxious during the early hours. We’ll help you get back into bed safely and ensure you have a restful night’s sleep.
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New Milton live-in care for complex health care needs
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As a direct alternative to a care or nursing home, live-in care in New Milton allows you to receive the care and support you need for your particular health care needs, all whilst remaining in the comfort and peace of your own home. This is especially important if you live with a partner or spouse and couldn’t bear to not be with them, or even a beloved pet that is your trusted companion.
For those with more complex care needs such as a neurological condition, advanced dementia or a physical disability, we have a clinical team of nurses who will guide and support the delivery of your care – all of which have extensive experience working in the NHS and are registered with the Nursing and Midwifery Council.
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Retain your independence with domiciliary care
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Domiciliary care is just another term for care at home and is a great way to get help and support without having to move into residential care. Carers might assist you with stocking up your cupboards during one visit and for your next visit you may prefer them to help you get to the shops and visit a friend in Barton-upon-Sea for the afternoon.
This type of care is flexible to your needs and is led by you, so that you always have a say over your care and how and when it’s delivered. After all, our aim is to ensure you retain your independence, so we will make sure we do everything just how you like it.
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Expert dementia care from our specialists
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Receiving a diagnosis of dementia can be quite an upsetting time for both the individual and their family. But with the expertise of our carers who are trained in the different aspects of dementia care, we can ensure that all of you feel more comforted with the care from our New Milton team.
As well as training all of our carers on how to support someone with dementia, we are affiliated with the Dementia Action Alliance (DAA), who ensure care providers deliver the best practice for dementia patients and promote their independence as much as possible. This is one of the key things that we teach all of our staff when caring for those living with dementia: no matter how advanced someone is in their dementia, they are still very much an individual and they should be provided with care that is meaningful to them.
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Elderly care for your requirements
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You may have started to notice that your parents aren’t as light on their feet as they used to be and are finding it more difficult to take the washing out and put it on the line. Or perhaps you’ve realised that you’re falling behind with the cleaning and you also find it very difficult to put your socks or stockings on before you go out. That’s where elderly care from our New Milton team could help.
We’ll work with you to put the right level of support in place so that you don’t have to worry about struggling with the housework or picking up your prescriptions, and perhaps even go on to support you with personal care and your mobility in the future. It really is up to you how little or often our carers come and visit you to make your life that little bit easier.
Wondering about the cost of care?
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Take a break from care duties with respite care
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More and more people are becoming carers for loved ones who have long-term health conditions or who have reached their elderly years and are living by themselves. So, it’s more important than ever that if you do care for a loved one full or part time, that you take a break for yourself – whether that’s to go away on holiday, tend to urgent matters or just to have a week off and take time for yourself. Whilst you take a step back, respite care enables your loved one to still receive the care and attention they need at home, so that neither of you have to worry about one another.
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Our friendly and fully trained live-in carers in New Milton
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When recruiting for carers to join our teams, the main qualities we look for is something that can’t be taught or learnt; it’s the ability to out others before yourself and have empathy and compassion for others. And it’s these qualities that really set our carers apart from the rest of the industry.
To ensure that our carers are equipped to supporting a variety of different people in their own homes, they receive a thorough in-house training programme that covers lifting and handling, personal care, first aid, safeguarding, medication and much more.
All personal care services are provided by our Care Quality Commission (CQC) registered office in New Milton, who monitor us for our care service, efficiency, responsiveness and safety. Ultimately, they are there to ensure that we do what we say we’re going to do, so that all of our customers have peace of mind that their care is being delivered by a regulated provider.
Branch information
Station Road,
New Milton,
Hampshire,
BH25 6HY