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Home care in Dulwich

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Rated Excellent on
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0203 937 8884

Lines open at 9:00 AM today

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0203 937 8884

Visiting care and home care in Dulwich

With a name that means “Marshy Meadow Where Dill Grows”, Dulwich is nestled in the London Borough of Southwark. As the birthplace of some of Britain’s most well-known names, including the actor Tim Roth and the author Enid Blyton, Dulwich is also home to one of the leading care providers in the UK – Helping Hands.

Here at Helping Hands, we’re proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully licensed by the Care Quality Commission (CQC).

Covering areas such as Camberwell, Streatham, Surrey Quays, West Norwood, Sydenham, Peckham, Brixton, Herne Hill and the surrounding areas, our dedicated team of carers in Dulwich are here to support you with personalised home care packages that are designed to keep you independent at home.

Quality care at home

From short term support to longer term visits and live-in care, our Dulwich team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Dulwich care team
Cherrelle Walter
Cherrelle Walter

Branch Care Manager

I have 13 years of experience in homecare, currently serving as Branch Care Manager at Dulwich. I'm dedicated to delivering high-quality, person-centred care, with a...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Dulwich branch is fully regulated and accredited by the CQC

Find out more
Home Care in Dulwich

For over 30 years, we’ve been committed to providing person-centred home care to thousands of families across the UK. As a family-run business, we understand how important it is for you to feel safe and independent in your own home - regardless of your condition. That’s why the Dulwich team are here to provide the dedicated support you need so that you can continue to live your life on your terms – just with a little help along the way.

You may be growing older and finding it increasingly difficult to get dressed and ready for the day, or perhaps you are living with a condition that affects your mobility and you need a little support with getting out to work; whatever it is you need, our Dulwich team will build a dedicated support plan to ensure that you have the support you need, when you need it.

Our aim is to ensure that you can continue to live your life safely and independently with no compromise to your day-to-day routine. So, whether need a carer to pop-in little and often to help you throughout the day or more intensive support for complex or clinical conditions, we’re here to help.

24/7 Live in Care Support

We understand that accepting the need for more intensive support for you or your loved ones can be difficult, but the Dulwich team are here to support you and alleviate any worries you may have. Live-in care in Dulwich does exactly what it says on the tin; a carer will live with you in your home to provide you with round-the-clock support.

Live in Care enables you to stay in the comfort of your home, maintaining your usual routines. Our compassionate carers have provided 24 hour, individually tailored care for over 30 years.

Discover more on what is live-in care here.

Fully-Trained Carers in Dulwich

Helping Hands was founded by Mary Lee in 1989 as a way to offer support to families who wanted to remain in the comfort of their own homes. Thirty years later, we’re proud that - with the dedication of our wonderful carers – we are still providing the same person-centred support to families across England and Wales.

Each of our carers are fully trained in moving & handling, health & safety, safeguarding, equality & diversity, medication support and many more, and they each possess the very quality that is pivotal to becoming a great carer: kindness.

We employ all of our carers directly, so you don’t need to worry about any additional paperwork or agency fees. We ensure that each of our carers receive full background checks, such as Disclosure Barring Service (DBS) screenings, as well as regular training refresher courses to ensure that their skills and practice are always at the best that they can be.

Expert Dementia Care for Your Benefit

With over 100 different variants of dementia, it’s important that you have the correct information and support available to you when you need it, that’s why the Dulwich team are here to provide specialist guidance and support to you and your family throughout your dementia journey. Whether you are learning to adapt following a recent diagnosis, or you are in the latter stages of dementia and in need of more intensive support - we’re here to help.

When you or your loved one is living with dementia, we understand that familiarity is key. With specialist dementia care from our Dulwich team, we’ll give you the support you need to remain safe and happy in the comfort of your own home, bringing peace of mind to you and your loved ones.

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Branch information
Address

Helping Hands Dulwich, 525 Norwood Road, West Norwood, SE27 9DL

Show in maps Dulwich Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed