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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Rainham
Speak to our team today

Lines open at 8:30 AM today

Existing customer
07436 373 359
Your nearest branch: Rainham
Speak to our team today

Lines open at 8:30 AM today

Existing customer
07436 373 359

High quality care in East London from Helping Hands

With over 35 years of experience, it’s safe to say Helping Hands are a trusted provider of dementia care services. Since we started as a small, family-run care provider in 1989, we’ve gained extensive knowledge and expertise and developed an outstanding reputation for supporting individuals with various forms and stages of dementia. Our compassionate carers providing home care in East London are here to provide dedicated, person-centred care that focuses on managing the symptoms of dementia. We strive to help you maintain a high quality of life while supporting you every step along your dementia journey. And, for your full peace of mind, every aspect of our dementia care is independently regulated by the Care Quality Commission (CQC).

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in East London

While we do not have a physical branch in East London, care in the area is coordinated by our Rainham branch, working with carers who support people across the local community.

Nicola King
Nicola King

Branch Care Manager

I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

More about Nicola King
Angie Austin
Angie Austin

Area Care Manager

Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

More about Angie Austin
Paul Sewell
Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in East London ?
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An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
When to choose dementia care

In the past, many individuals needing dementia care would choose to move to a residential care home or hospice to receive the necessary support. However, an increasing number of people with dementia are now opting to stay at home where they feel most comfortable and secure. One of the common symptoms of dementia is confusion and memory loss, which can be exacerbated by an unfamiliar environment. Dementia home care ensures that you receive the specialised support you need while remaining in the familiar surroundings of your own home, allowing you to stay close to family and loved ones. This form of care can significantly reduce feelings of anxiety and disorientation, helping to provide you with a sense of stability and peace.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
Expert care tailored to your needs

Receiving the right type and level of support is crucial when living with a complex condition like dementia. At Helping Hands East London, our dementia care specialists will always ensure you’re offered a personalised care package that is tailored to meet your specific needs. During your initial chat with your local care manager, they’ll take the time to understand the details of your condition and the requirements of your personal situation, enabling us to deliver care that truly meets your needs including full-time live in care in east London. Whether you require assistance with daily routines such as meal preparation and housework, or need more comprehensive support for complex symptoms, we’ll work with you to create a bespoke care plan that ensures you’re always well-supported along your dementia journey.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Qualified carers providing dementia care in East London

Our carers in East London are truly exceptional individuals, carefully selected for their kindness, empathy, and dedication to providing first-rate care. Each carer undergoes a thorough background check and recruitment process before joining the Helping Hands team. Once they’ve joined, they receive comprehensive training through our industry-leading carer training programme, which prepares them to provide a wide range of specialist care services. This initial training is complemented by ongoing refresher courses to ensure that they stay up to date with the latest best practices in dementia care.

Contact us for our variety of care options

If you’re interested in learning more about our dementia care services in East London or would like to arrange an initial, free-of-charge care assessment for yourself or a loved one, don’t hesitate to contact our friendly customer support team. We’re available seven days a week to answer any queries or help you arrange care, and you can also request a callback by filling out our online form.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own East London home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.

Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in East London with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.

Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.

Yes. Our East London carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.

Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in East London adapts as needs change, so care can continue at home rather than moving to a care home.

Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. East London costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.

Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

Helping Hands, Studio 13, CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU

Show in maps East London Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed