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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Rainham
Speak to our team today

Lines open at 8:30 AM today

Existing customer
07436 373 359
Your nearest branch: Rainham
Speak to our team today

Lines open at 8:30 AM today

Existing customer
07436 373 359

Visiting care and home care in East London

East London is a vibrant, buzzing, multicultural town famous for its cockney dialect. It is also full of authentic delicacies and unique markets, including Spitalfields, Brick Lane and Petticoat Lane.

For extra peace of mind, we are regulated and monitored by the Care Quality Commission and Care Inspectorate Wales. This means you can relax knowing you will receive a compassionate, kind and responsive service.

It is a place worth exploring, and thanks to our compassionate carers, our customers get a chance to enjoy what the East End has to offer. As well as managing household duties and running errands, our carers take our customers to their favourite local spots, visit loved ones and even accompany them to their weekly community classes. When you partner with Helping Hands, we can guarantee you will receive exceptional care, no matter what condition you are living with.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in East London

Our carers provide a wide range of support across East London, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in East London
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in East London

    While we do not have a physical branch in East London, care in the area is coordinated by our Rainham branch, working with carers who support people across the local community.

    Nicola King
    Nicola King

    Branch Care Manager

    I started at Helping Hands as a carer and worked my way to Branch Care Manager over 3 years. I lead my team to deliver...

    More about Nicola King
    Angie Austin
    Angie Austin

    Branch Care Manager

    Hello, my name is Angie and I am the branch care manager for the Brentwood branch. I am married and we have 3 fur-babies. My...

    More about Angie Austin
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting East London

    Care services supporting families in East London are delivered by our Rainham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in East London

    At Helping Hands, we always provide outstanding care to those who need it most. Whether you are living with a complex condition like dementia or need companionship, you can always count on us.

    We deliver care on a visiting and live-in basis, which offers care from as little as 30 minutes a week right up to 24 hours a day. From setting the table and making nutritious meals to walking the dog and keeping you company, our carers can provide you with whatever support you need.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    With live-in care, one of our carers will live with you in your home, so you will always have someone by your side, no matter what. Those who don’t have loved ones living nearby to check in on them can benefit from having live-in care. Loneliness can have a huge impact on an individual’s well-being, which is why it’s so important to have people around you and with live-in care you will always have the companionship and security you need.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in East London

    We have always been recognised as the UK’s leading private home care provider, not a care agency. This is because we directly employ and train our carers so they can provide exceptional care you genuinely deserve. Plus, we are always upfront about our service and the costs so that you won’t be faced with any unexpected surprises.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in East London

    All our carers are expertly trained to provide you with high-quality care. They undergo an intensive training programme including first aid, safeguarding, manual handling and using mobility aids including hoists. We also conduct a strict background check, so you can rest assured knowing you’ll be looked after by someone you can trust. After all, we understand it can be daunting having someone new come into your home, let alone take care of  you, which is why we take these measures seriously.

    Supporting communities across East London

    Our carers provide home care in East London and nearby areas including these locations.

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    FAQs

    Home care in East London is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in East London depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in East London.

    Home care in East London can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in East London, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01708 548745
    Branch information
    Address

    Helping Hands, Studio 13, CEME Innovation Centre, Marsh Way, Rainham, RM13 8EU

    Show in maps East London Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed